Sullivan's Steakhouse - Charlotte

Sullivan's Steakhouse - Charlotte reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   KAREN

   Charlotte26 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect dinner with a fantastic server, Liam. He was extremely helpful and super nice! Everyone that worked there was very friendly but the next time we visited we will definitely request Liam! On another note the lobster shrimp bisque was wonderful and they sure know how to make a great steak!
   

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2. O

   Okima

   Greensboro1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Liam was an amazing server. He was very knowledgeable and provided just the right amount of engagement . Definitely will choose Sullivans and Liam again!!
   

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3. E

   Edward

   Charlotte8 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The steaks we ordered medium were over cooked closer to medium well and well done. No red slightly pink at first cut. The waitress noticed the over cooked steaks after we started eating and had them sent back. New fillets were cooked and fresh sides brought over with our new properly cooked steaks. 5 stars for correcting the problem.
   

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4. OT

   OpenTable Diner

   Charlotte9 reviews

   3.0

   Dined on March 23, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   I went for my birthday, It was just okay. The waitress did fix my order issues like the steak not being cooked the right temp and she said the mac and cheese was really good so i ordered that and it was smokey which I don’t care for. Maybe someone else would appreciate that. The crab rice is good! So i’m glad they let me replace it. The appetizers: calamari was super good however, the spicy shrimp rolls were not good and the oyster Rockefeller was just okay…they really packed a lot of spinach and cheese and i really couldn’t taste the oyster.  The drinks: I ordered a blueberry lemon drop it was okay, tasted like juice. the espresso martini was really good i would get that before the lemon drop. Overall bill was around $400 and it was me and two others with all our food and each of us ordered one appetizer. Just to give a more accurate reading of the prices.
   

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5. OT

   OpenTable Diner

   Wilmington2 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a wonderful experience, I love how romantic it was and how intimate they made our anniversary! I just hate I didn’t get the dessert in a plate that said Happy Anniversary, I’m not if I had to request it or not but I did tell them the occasion! Overall though it was good
   

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6. J

   Jfapr

   Washington DC28 reviews

   1.0

   Dined on March 22, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The place has a peculiar smell. Maybe the carpet is due for a replacement. We sat down there for 30 minutes and just had water. The server was friendly but the service was too slow. Took 15 minutes to order drinks, after we ordered the drinks, waited for another 15 minutes and left.
   

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7. OT

   OpenTable Diner

   Charlotte1 review

   4.0

   Dined on March 8, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Overall great meal. Personally my family and I felt the steaks could’ve been more flavorful. Cooked nice but could’ve almost used a steak sauce and at a place like this that’s not something you want. Overall good time.
   

   Sullivan's Steakhouse - CharlotteResponded on March 22, 2025

   Thank you for your review and thank you for your feedback! Jason Pastman General Manager
   

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8. OT

   OpenTable Diner

   Phoenix1 review

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great. Everything was as anticipated. Very excellent service, excellent food!
   

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9. OT

   OpenTable Diner

   Charlotte1 review

   1.0

   Dined on March 4, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   The service was terrible. I brought clients to dinner and our food not only took forever, but the servers who brought our food smelled like they had bags of weed in their pocket. Disappointing because this was my first and last time here.
   

   Sullivan's Steakhouse - CharlotteResponded on March 8, 2025

   Hello, I wanted to sincerely apologize for your experience. We strive for a perfect experience for every guest & it is beyond clear that we missed the mark. I am highly concerned about your recent visit & would greatly appreciate if you could reach out to us at (704) 335-8228 so we can learn more & work to make things right. Sincerely, CJ Recker
   

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10. OT

    OpenTable Diner

    Charleston5 reviews

    2.0

    Dined on March 2, 2025

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 3

    We decided to give this restaurant a try for our date night. First off the ladies bathroom in the front was disgusting. We sat in the bar area because we were too early for our reservation and didn’t want to wait. Our server was decent but she kept asking us the same questions about our order. I was thinking to myself why don’t you just write it down. The next thing was our food was taken to another table and then minutes later we received another tables food. We both ordered bone in ribeye which was burnt. My wife sent hers back and got another steak cut which was better. Lastly when it came to the check we paid and before we left another server brought someone else’s ticket and credit card to our table and walked away. We literally had to find someone to give the ticket and card back. We are honest people. Overall I don’t have to come back at all.
    

    Sullivan's Steakhouse - CharlotteResponded on March 3, 2025

    Hello, I wanted to apologize for your experience. We strive for a perfect visit for every guest & it is clear that we missed the mark. I would greatly appreciate if you could reach out to us at (704) 335-8228 so we can work to make things right. Sincerely, CJ Recker
    

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