Sullivan's Steakhouse - Wilmington

Review summary

1. D

   Diane

   San Diego

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our yearly tradition did not disappoint for the most part. Holly our server was sweet and very friendly. The calamari was delicious…. Not breaded, very tender and the sauce was delicious. The ONLY complaint I have is this : all potato options, other than a backed potato, contained lobster…… my husband is allergic to lobster. So he couldn’t eat mashed, AU gratin or Mac and cheese because they ALL contain lobster. Perhaps having lobster as an addition could better serve more people who want a potato dish as a side. Thank you and Happy New Year
   

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2. C

   Christopher

   Philadelphia

   11 reviews

   5.0

   11 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Enjoyable experience. Will return and recommend to others for special occasions.
   

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3. R

   Ronnie

   Philadelphia

   11 reviews

   5.0

   11 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent Dinner. Will definitely be back. Great Service!
   

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4. A

   ALAN

   VIP

   Philadelphia

   52 reviews

   2.0

   52 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Filet mignon under sized. Vegetable s not hot. Very pricey.
   

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5. d

   don

   VIP

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Malik was amazing as a server! So great! Really enjoyed our time
   

   Sullivan's Steakhouse - WilmingtonResponded 1 day ago

   Don, We are absolutely thrilled to receive your glowing review! Thank you so much for taking the time to share your positive experience with us. Your kind words have truly brightened our day, and we are delighted to know that you enjoyed every aspect of your visit. Once again, thank you for choosing Sullivan's! We look forward to welcoming you back soon for another delightful dining experience. Wishing you a joyful holiday season and a Happy New Year! - Marissa Krawciw, General Manager
   

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6. A

   Ashlee

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Tyler was so kind and went above/beyond to help celebrate my daughter's birthday. The entire staff at Sullivan's Wilmington is so kind - one of the managers took our picture and popped it into a frame - my daughter was beyond thrilled! Thank you for a delicious dining experience.
   

   Sullivan's Steakhouse - WilmingtonResponded 1 day ago

   Ashlee, We are absolutely thrilled to receive your glowing review! Thank you so much for taking the time to share your positive experience with us. Your kind words have truly brightened our day, and we are delighted to know that you enjoyed every aspect of your visit. Once again, thank you for choosing Sullivan's! We look forward to welcoming you back soon for another delightful dining experience. Wishing you a joyful holiday season and a Happy New Year! - Marissa Krawciw, General Manager
   

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7. S

   Sydney

   Philadelphia

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   We ordered medium steaks and they were both quite over cooked. It still tasted good! The concept of the experience was nice but the execution was off a bit. But it could have been an off night. Fun night over all and great servers. They gave me a rose for my birthday!
   

   Sullivan's Steakhouse - WilmingtonResponded 4 days ago

   Thanks for the review, Sydney! We're glad to hear that you enjoyed the concept of our experience and our servers. However, we're sorry to hear that our food did not meet your expectations. We always aim to deliver a great experience, and we regret that we missed the mark this time. Your feedback about the steak is valuable and will be shared with our culinary team for review. Please let us know next time! We are always happy to remake or replace any item so that you fully enjoy your time with us. We appreciate your kind words and the surprise birthday rose. We hope to see you again for a better experience at Sullivan's Steakhouse - Wilmington. - Marissa Krawciw, General Manager
   

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8. D

   Dr. Patrick

   VIP

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jarod our waiter was excellent and very friendly. The whole staff was welcoming and very friendly
   

   Sullivan's Steakhouse - WilmingtonResponded 4 days ago

   Dr, Patrick, We are absolutely thrilled to receive your glowing review! Thank you so much for taking the time to share your positive experience with us. Your kind words have truly brightened our day and will be shared with Jared. We are delighted to know that you enjoyed every aspect of your visit. Once again, thank you for choosing Sullivan's! We look forward to welcoming you back soon for another delightful dining experience. Wishing you a joyful holiday season and a Happy New Year! - Marissa Krawciw, General Manager
   

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9. J

   Jose

   Hawaii

   2 reviews

   3.0

   2 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   Steak was over cooked… pretty bad for a steakhouse. They did offer to refire a steak but the meal took long to come out to begin with so I ate it over cooked. Bread only came out after we asked for it, which was after dinner was served. Water was not refilled until after the meal was completed.
   

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10. J

    Jimmie

    VIP

    Philadelphia

    39 reviews

    2.0

    39 reviews

    Dined 7 days ago

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3

    We ordered the scallops and black cod. It took a long time to come out. Our food was not hot. We didn't want to wait for another order so we asked them to bring some hotter risotto. The replacement was not much hotter and it was not cooked completely. The black cod had a lot of bones (>15). They comped us some drinks but overall, we were disappointed with the food and service. Attached a photo of the 2 piles of risotto and numerous bones.
    

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