Sullivan's Steakhouse - Wilmington

Review summary

1. J

   Jimmie

   VIP

   Philadelphia

   38 reviews

   2.0

   38 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   We ordered the scallops and black cod. It took a long time to come out. Our food was not hot. We didn't want to wait for another order so we asked them to bring some hotter risotto. The replacement was not much hotter and it was not cooked completely. The black cod had a lot of bones (>15). They comped us some drinks but overall, we were disappointed with the food and service. Attached a photo of the 2 piles of risotto and numerous bones.
   

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2. GI

   GINGUITO

   VIP

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was Jared and he was very attentive and friendly. Great service and food!
   

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3. N

   Nicole

   Philadelphia

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for Christmas dinner and it was very crowded but the hostess stand moved very efficiently to get the parties seated. The service was great and food was excellent as well. The new manager Marrisa really has the crew running well on a day that could get very crazy. This was a much better experience that last Christmas.
   

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4. g

   gina

   Philadelphia

   16 reviews

   5.0

   16 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our Christmas dinner with Sullivans was fabulous! The food was delicious and the service was excellent. The team was really friendly and attentive, we enjoyed everything! Thanks to all and especially to Taylor and Nick!
   

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5. S

   Sharmell

   Philadelphia

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Lisha was an outstanding server. Her ability to remember everyone's order perfectly, without writing anything down, was truly impressive—especially for a party of six. She was incredibly engaging, and her positive energy added to the experience. The food, however, left much to be desired. While the fries were hot and delicious, the main entrées were disappointingly lukewarm. My Chilean sea bass lacked the tenderness it typically has, giving the impression it wasn’t fully cooked. Similarly, the filet mignon didn’t meet its usual standard, and one of the drinks had to be sent back. On a brighter note, the ambiance was fantastic. Perfect for Christmas day. Sullivan's never fails to deliver a great vibe. The staff was exceptionally courteous, accommodating our 15–20 minute delay due to traffic, which we truly appreciated. Overall, while the food fell a little short, we still enjoyed our time.
   

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6. D

   Diane

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We thoroughly enjoyed our Christmas dinner at Sullivan’s. We even got to take home the Tomahawk bone for the dog.
   

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7. T

   Tom

   Philadelphia

   27 reviews

   5.0

   27 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We knew Christmas Day dinner at Sullivan’s Steakhouse would be jamming as they were the only fine dining establishment around open all day. When we arrived at 1PM it was already 3/4s full. We were seated in the elevated section in the back where the private room is located although everything was open to accommodate all their guests. Malik was our head server and did an outstanding job in a stressed situation due to the large crowd with service assistance from Hunter and Brian. The old fashioned prepared by CJ was outstanding. We each had a shrimp cocktail (disappointing as these were NOT fine steakhouse quality - these were wet and long in the tooth), split a tasty Caesar salad. For our main course, we split a filet mignon on the bone, twin lobster tails, mashed potatoes (iced cold upon arrival & eventually removed from bill) and asparagus. Overall, a delightful meal. For a major holiday, they did a great job handling everything. We enjoyed the experience very much and will be back.
   

   Sullivan's Steakhouse - WilmingtonResponded today

   Thanks for visiting us, Tom! We're thrilled to hear that you had a wonderful Christmas Day dinner at Sullivan's Steakhouse - Wilmington. We're glad that our service team and especially our head server were able to provide you with a memorable dining experience. We appreciate your feedback on our shrimp cocktail and mashed potatoes - we're always looking to improve. We look forward to welcoming you back soon for another great meal! - Marissa Krawciw, General Manager
   

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8. M

   Michael

   Philadelphia

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service. Was very busy that made it a little loud. Good food the appetizer wasn’t hit but the entres were good and hot. Very festive because it was Christmas
   

   Sullivan's Steakhouse - WilmingtonResponded today

   Thanks for visiting us, Michael! We're thrilled to hear that you enjoyed our festive atmosphere during the Christmas season at Sullivan's Steakhouse - Wilmington. It's great to know that our food and service met your expectations. We always aim to provide a memorable dining experience for our guests. We hope to see you again soon! - Marissa Krawciw, General Manager
   

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9. C

   Claude

   Philadelphia

   10 reviews

   5.0

   10 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   First time at Sullivan’s Steakhouse as we don’t live near the restaurant. I had made our reservation for Christmas Day at 2:00PM. We called at 12:20 asking if they could move us up due to a change in our schedule and they said no problem. We were celebrating my wife’s birthday and they had our table decorated with fresh rose pedals and a nice Happy Birthday card. Food was excellent and our server was very good. Highly recommend but expect to pay for their food quality.
   

   Sullivan's Steakhouse - WilmingtonResponded today

   Thanks for the feedback, Claude! We're thrilled to hear that you had a memorable Christmas Day at Sullivan's Steakhouse - Wilmington. It's wonderful to know that you appreciated the table decoration and our service. We always strive to provide top-notch food and it's great to hear that you found our offerings to be excellent. We understand that our food quality may be on the higher side and we appreciate your understanding. We hope to serve you again soon. - Marissa Krawciw, General Manager
   

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10. T

    Todd

    VIP

    Philadelphia

    1 review

    4.0

    1 review

    Dined 1 day ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Russell was so good that I came back the next day and asked that he be my server again.
    

    Sullivan's Steakhouse - WilmingtonResponded today

    Todd, Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you had a great experience with our service and enjoyed your second visit. We always strive to provide our guests with the best experience possible, and your kind words truly will make Russell's day. We look forward to welcoming you back to Sullivan's Steakhouse - Wilmington soon! - Marissa Krawciw, General Manager
    

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