Sumo Steakhouse

Sumo Steakhouse reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. H

   Holly

   Charlotte1 review

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 2

   The food seems to be off. It used to be very good but I believe that they gave switched certain things like using margarine instead of butter and other cheaper ingredients that the food just isn’t as good as it once was.
   

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2. A

   Anna

   Charleston1 review

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Sushi was ordered first, but came out after our chef had completed our meal. You are given only 15 minutes to eat after your dinner is cooked. No more sherbet after dinner. No ginger dressing for the salad. No shrimp appetizer with your meal. No real show for entertainment simply cooking. Our waitress forgot our wine and we had to wait about 10 minutes to even put in our order. Definitely gone downhill.
   

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3. R

   Ron

   Unspecified1 review

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Receive a good portion of food for the price. Cooks are so energetic and friendly.
   

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4. OT

   OpenTable Diner

   Charleston1 review

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience and the food was delicious. Will come back
   

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5. OT

   OpenTable Diner VIP

   Charleston1 review

   3.0

   Dined on February 28, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Our cook was fantastic and the food was good. My steak and shrimp were cooked to perfection! My biggest issue of the evening was with the hostess. We made reservations and after arriving at the restaurant we were not sat for 45 minutes. I was confused the point of a reservation. It seemed they “forgot” about us (party of 2) as people who arrived well after us were sat. It wasn’t until we brought this to their attention they finally sat us. Additionally, my husband ordered a beer that was warm and ended up not even drinking it because of the temperature. I’m thankful our amazing cook made up for it and made it a good experience.
   

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6. E

   Ebony

   Charleston1 review

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated a birthday, made memorable moments. Staff was excellent, polite, professional. Server was very efficient, friendly. The cook seasoned the food to perfection, and was entertaining.
   

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7. M

   Molly

   Charleston1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Making a reservation does not guarantee you will be seated on time or that you will be seated in the right area. We waited over an hour just to be told they were out of half of the food we wanted before we finally left.
   

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8. A

   Adrian

   Charleston1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   I experienced an issue that I will see if Sumos responds.
   

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9. j

   jodie

   Charleston4 reviews

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 2

   Understanding it was Valentine’s Day… Service was lacking. We were brought to our hibachi table and not one person acknowledged a table of eight for over 30 minutes. I had to get up until the hostess that no one had come our way… And when we got a waitress, she did not seem enthused to be there.. We had to ask for water to be refilled. The restaurant was less than clean. But the food was really good
   

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10. L

    Lesley

    Charleston1 review

    5.0

    Dined on January 26, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great experience. They even brought out a little cake for my son’s birthday.
    

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