- Overall 3
- Food 3
- Service 3
- Ambience 3
Since we’re new to the area, I’ve never been to the Sunset Lounge for cocktails but am planning on doing so in the future, it’s a lovely view and perfect setup for that.
However, Sunday high tea was a bit disappointing. It was a long line to get in to be seated, the cocktail tables were awkwardly low and small, the talented piano player was entirely too loud for the space/setting (we were seated right next to it and had to shout or squeeze next to each other to be heard), the service was pleasant and professional but terribly inefficient (our cups were empty more often than full because they had to ask what we wanted and refill one cup at a time) all of which came in at a pretty steep price point.
This could be fantastic with just a few tweaks: staggered reservation times, set up some room service carts and leave teapots at each table, work with local bakeries and food vendors to increase the quality and variety of the food (it was decent but not fantastic). Right now, though, it’s just meh.
EDIT: I also included in my reservation that this was a birthday celebration. It would’ve been a nice touch to at least have had the server acknowledge this, or better yet do something a little extra- a mini cake or cupcake, a mini gift bag, even a drink coupon for another visit, etc. Not necessary, but would’ve made a lasting impression.
