Sunset Monalisa

Review summary

1. A

   Alexys

   New York City

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Booked for my 30th birthday celebration with my family. Food was pretty good, not incredible. View is amazing if you’re on the edges or lower levels. Service was very slow and inattentive, took us nearly 3 hours to get out of there. No special attention for a birthday at all. Was overall disappointed with the experience and was not worth the price. There are other options around the same price point that are much better experiences.
   

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2. S

   Scott

   Baja California

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Beautiful view, food was very good. Price was expected.
   

   Sunset MonalisaResponded 2 days ago

   Thank you, Scott, for your wonderful review! We’re glad to hear you enjoyed the beautiful view and found the food to be very good. It’s also great to know the pricing met your expectations. We look forward to welcoming you back soon for another memorable evening at Sunset Monalisa. 🌅✨🍷
   

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3. P

   Patricia

   Cancun

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente lugar! La comida deliciosa, el servicio espectacular, amamos a nuestro mesero Irving.
   

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   Sunset MonalisaResponded 2 days ago

   ¡Muchas gracias por tu increíble reseña, Patricia! Nos alegra muchísimo saber que disfrutaste de tu experiencia en Sunset Monalisa. Es fantástico escuchar que la comida fue deliciosa y que el servicio estuvo a la altura de tus expectativas. Irving estará encantado de saber que hizo tu visita aún más especial. Esperamos tener el placer de recibirte nuevamente muy pronto para otra velada inolvidable. ¡Te esperamos con los brazos abiertos! 🌅✨🍷
   

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4. M

   Melissa

   Kansas City

   13 reviews

   5.0

   13 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was all amazing Such a wonderful evening Food was wonderful Service was five star
   

   Sunset MonalisaResponded 2 days ago

   Thank you so much, Melissa, for your glowing review! We’re thrilled to hear that your evening at Sunset Monalisa was so wonderful and that the food and five-star service made your experience truly amazing. We hope to welcome you back soon for another unforgettable evening with us. Thank you for sharing your kind words! 🌅✨🍷
   

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5. M

   Mary

   Baltimore

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I went solo and had an amazing experience. Nothing beats a sunset dinner ! It was the most beautiful sunset I ever saw. Food came out quickly and was delicious!!! I wasn’t expecting the bill to be that low after three meals and a cocktails. I spent just 209 dollars minus gratuity. I will be back next time I am in Mexico
   

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   Sunset MonalisaResponded 2 days ago

   Thank you so much, Mary, for your wonderful review! We’re delighted to hear that you had such an amazing solo experience at Sunset Monalisa. There’s truly nothing like a sunset dinner, and we’re thrilled that you enjoyed the breathtaking views, delicious food, and efficient service. We’re so glad the evening exceeded your expectations, both in terms of the experience and value. We can’t wait to welcome you back on your next visit to Mexico for another unforgettable evening. Thank you for sharing your kind words! 🌅✨🍷
   

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6. M

   Michael

   New York City

   2 reviews

   3.0

   2 reviews

   Dined on January 17, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   You are paying for the Sunset and the view 100% so make sure you are going with Clear skies. The food was very BASIC for the price. I was very disappointed. They should definitely put more thought into the menu. Also the pictures are very misleading.. You show up and they sit you higher that was is shown. They lower seating with the view is Premium seating for an extra charge that you don’t know about until you get there. The service was great though !
   

   Sunset MonalisaResponded 2 days ago

   Thank you for your feedback, Michael. We’re glad to hear you appreciated the great service and the stunning sunset views, but we’re truly sorry that your overall experience did not meet your expectations. We understand your frustration regarding the seating arrangements and the additional charge for premium seating. Transparency is very important to us, and we’ll ensure that this information is clearly communicated to avoid future misunderstandings. We also regret that the food did not meet your expectations and will share your feedback with our culinary team to continue improving the dining experience. We would greatly appreciate the opportunity to make things right. Reach out to us Sincerely, Giuseppe Napoli
   

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7. M

   Melvin

   VIP

   Indiana

   4 reviews

   5.0

   4 reviews

   Dined on January 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pretty much terrific on everything. It was our anniversary and they even had a special treat.
   

   Sunset MonalisaResponded 2 days ago

   Thank you so much, Melvin, for your wonderful review! We’re thrilled to hear that you had a terrific experience at Sunset Monalisa, especially while celebrating such a special occasion. It’s great to know that our team helped make your anniversary memorable with a special treat. We look forward to welcoming you back for more unforgettable moments. Congratulations again, and thank you for sharing your kind words! 🌅✨🍷
   

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8. J

   Julia

   VIP

   San Francisco

   5 reviews

   2.0

   5 reviews

   Dined on January 17, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   We have dined here before and had a fabulous experience. We recently went as a group, the service was pleasant but unfortunately slow. Almost 30 minutes to receive drinks. Food was tasty but arrived cold for our whole group.
   

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9. A

   Amir

   VIP

   Orange County

   24 reviews

   4.0

   24 reviews

   Dined on January 14, 2025

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 5

   It was fabulously beautiful! The view was amazing and fabulous. But the food was cold and not that great. But more of a touristy place but the manager was fabulous fave us 10 percent we really appreciate that.
   

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10. L

    Lacey

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on January 13, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Absolutely gorgeous setting. Such a special place to bring a loved one. We came for drinks and apps and loved everything we chose. Service was excellent. We would definitely come back!
    

    Sunset MonalisaResponded on January 17, 2025

    Thank you so much for the five stars, Lacey! We’re delighted that your visit to Sunset Monalisa was worthy of such a rating. We'd love your thoughts if you want to share more about your experience. We look forward to welcoming you back soon—we have exciting new surprises and special events that we think you’ll enjoy. See you again soon! 🌅✨ Warmest regards, Sunset Monalisa, Los Cabos
    

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