Sunset Monalisa

Review summary

1. R

   RICHARD

   Philadelphia

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Sunset Monalisa came highly recommended for its breathtaking views and elevated dining experience, so I was excited to visit during my trip to Cabo. Unfortunately, my experience left much to be desired. Upon arrival, the host informed me that the restaurant was reservations-only and that premium seating required an additional fee. However, I had already secured a reservation easily through OpenTable without any mention of these extra costs. This initial exchange set a sour tone, especially when the host claimed she didn’t know when my table would be ready. For a restaurant of this caliber, I found this to be unprofessional and disappointing, almost like an attempt to upsell customers unnecessarily. To their credit, the manager stepped in after realizing I wasn’t happy and accommodated us properly. While I appreciated this effort, it’s unfortunate that it took the implication of a review to receive adequate service. Now, onto the food. I ordered the Japanese wagyu and the raw oysters, both of which sounded promising but failed to deliver. The wagyu was tender, but the flavor didn’t stand out, and the oysters were just average. For the high price point, I expected to be wowed, but the dishes fell flat. The view may be stunning, but when I’m paying such a premium, I expect the food to match the scenery. The saving grace of the evening was our server, who was attentive, personable, and genuinely committed to making our experience enjoyable. He went above and beyond, which made the night feel slightly less disappointing. Ultimately, Sunset Monalisa feels like a restaurant that relies heavily on its location to justify exorbitant prices. While the views are undeniably gorgeous, there are other restaurants in Cabo offering similar scenery without the steep cost and service hiccups. For me, this was a one-and-done experience. If you go, do so for the sunset, not the dining.
   

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2. N

   Nancy

   VIP

   Detroit

   24 reviews

   5.0

   24 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful location for a sunset dinner. My husband ordered a steak which came to the table on a little charcoal grill, and he said it was one of the best steaks he’s ever had. I ordered the three course dinner, and had the fennel salad and the short rib, ravioli, and it was delicious. We tried some Mexican wine, which was pretty cool, but not my favorite. I would highly suggest going here if you have a night to spare while in Cabo. It was truly a great experience.
   

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3. B

   Brianda

   Cancun

   1 review

   1.0

   1 review

   Dined on December 13, 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 4

   Well.. not what was expected! We were a party of 5, each person spent about $100! One person ordered the ravioli, and come on, there were only 3!!!!! Another person ordered a 16 oz steak and it was rock hard from the outside. And the presentation was completely horrible for the value of the plate! It was a big piece of steak, not sliced not nothing, not visually appealing AT ALL! & the eyes are the first thing that eats. Now the service, the restaurant wasn’t even packed and we spent a total of 3 hours!!! Our courses were all late, one came out in 14 minutes the other came out in 30 minutes, very inconsistent. The views were amazing!! But not worth coming back for the price! We knew we were gonna spent a buck, but for those portion sizes it was ridiculous. Not even in the nicest restaurant in USA this happens.
   

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4. R

   Ryan

   Nashville

   15 reviews

   2.0

   15 reviews

   Dined on December 12, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Pretty disappointed. Even worse considering the price.. everything was very average, zero wow factor..
   

   • 

   Sunset MonalisaResponded on December 13, 2024

   Dear Ryan; We are truly sorry to hear about your recent experience at Sunset Monalisa. Your feedback is incredibly important to us, and we apologize for any dissatisfaction you may have faced. Please know that we are addressing this matter promptly to ensure it doesn’t happen again. We would greatly value the chance to make it up to you and provide the exceptional experience you deserve. If there’s anything we can assist with, please don’t hesitate to contact us on WhatsApp at +52 624 254 5750. Your satisfaction remains our top priority, and we hope to welcome you back soon. Warm regards, Sunset Monalisa, Los Cabos
   

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5. d

   dale

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was fantastic. Our servers were professional yet very personable. The music was absolutely fabulous
   

   Sunset MonalisaResponded 6 days ago

   Thank you so much for the five stars, Dale! We’re delighted that your visit to Sunset Monalisa was worthy of such a rating. We'd love your thoughts if you ever want to share more about your experience. We look forward to welcoming you back soon—2025 has exciting new surprises and special events that we think you’ll enjoy. See you again soon! 🌅✨ Warmest regards, Sunset Monalisa, Los Cabos
   

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6. F

   Frank

   Philadelphia

   1 review

   3.0

   1 review

   Dined on December 10, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 5

   We were there same time last year everything was fabulous! We brought friends there this year, not so good. Entertainment was good, not great like last year. Same with the food, had to use a knife to cut the scallops. Also, they give you a short pour when you order gin or vodka on the rocks, your lucky if you get an ounce, for the price they charge for a drink that was not acceptable. Disappointed.
   

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7. D

   David

   Hawaii

   4 reviews

   4.0

   4 reviews

   Dined on December 10, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The scenic setting and ambience (with live music) are wonderful for sharing a special occasion in Cabo. Somewhat different cuisine in a Mexican inspired Italian take. The food was good but I’ve had better Italian but the bread was one of the best, crusty and buttery soft.
   

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8. J

   Judy

   Denver

   7 reviews

   5.0

   7 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 3
   3. Service 3
   4. Ambience 5

   Table side was not available . Disappointed in that. Views exceptional.
   

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9. M

   Madelain

   VIP

   New York City

   4 reviews

   2.0

   4 reviews

   Dined on November 30, 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 1

   So overrated… not worth your time of money I wouldn’t go back
   

   Sunset MonalisaResponded on December 2, 2024

   Dear Madeline; We deeply regret to hear about your recent experience at Sunset Monalisa. Your feedback is invaluable to us, and we sincerely apologize for any inconvenience or disappointment caused. We're taking immediate steps to prevent similar occurrences in the future. We would greatly appreciate the opportunity to provide you with a better experience. Should you need anything further, feel free to reach out to us via WhatsApp at +52 624 254 5750. Your satisfaction means the world to us, and we’re committed to exceeding your expectations on your next visit. Kind regards, Sunset Monalisa, Los Cabos
   

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10. d

    deya

    VIP

    Mexico City

    5 reviews

    5.0

    5 reviews

    Dined on November 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Que hermoso lugar ! El servicio la comida y la vista es espectacular ! De verdad es una gran elección para ver sub Sunset en Cabos ! Espectacular !
    

    Sunset MonalisaResponded 6 days ago

    ¡Gracias por tus cinco estrellas, Deya! Nos alegra saber que disfrutaste tu experiencia en Sunset Monalisa. Nos encantaría conocer más detalles sobre tu visita, ya que los comentarios de nuestros comensales nos ayudan a seguir mejorando. Te esperamos de vuelta pronto, especialmente con las sorpresas y eventos que tenemos preparados para 2025. ¡Hasta la próxima! 🌅✨
    

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