tán

tán reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Maureen VIP

   San Francisco19 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Superb on all fronts. Decor, menu design and execution, service - they hit it out of the park. Highly recommend.
   

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2. C

   Christopher VIP

   New York City12 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was terrific, ambiance great. Service perfect.
   

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3. A

   Andrea VIP

   New York City7 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 5
   3. Service 3
   4. Ambience 1

   The food was great. However, we were disappointed with the ambiance, it was not what we expected per the “website” (having a DJ on Sundays’s for brunch) and reviews.
   

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4. C

   Cemiramis

   Cancun1 review

   1.0

   Dined on April 5, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I made a reservation at TAM to celebrate my mom’s birthday and chose the outdoor section, as I had enjoyed it on my previous visits. However, this time was a complete disappointment. The weather was terrible—rainy, windy, and cold—but they still decided to fully open the outdoor area, making it unbearable to sit there. Almost no one wanted to be outside, and the few people who were there were clearly freezing. Since we couldn’t sit outside, we asked for a table indoors, but they told us that the inside was fully booked all day and that the only option available was the outdoor table we had reserved. My question is, why open the outdoor section completely when the weather is this bad? It’s spring, but it still feels like winter! If the manager insists on opening it, at least wait until summer when the weather is actually warm. In the end, they couldn’t find us a proper table, so we had to sit at a tiny bar table, which is not meant for dining—it was extremely uncomfortable. The only good part of the night was the bartender, a super nice Guatemalan guy who made amazing drinks. Thanks to him for being so great! Other than that, horrible experience. If the restaurant is at full capacity, I understand, but we made a reservation and still didn’t get a proper dining table. I’m very disappointed. Not coming back.
   

   1 person found this helpful

5. k

   karen

   New York City1 review

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food! Amazing decor! Amazing vibes ! !!!!!
   

   tánResponded on April 8, 2025

   Amazing review Karen! Our team is so pleased that you were able to enjoy all of the wonderful, incredible flavors and vibrant presentations that tán has to offer. Your kind words are greatly appreciated and we’re very happy that we were able to provide such an amazing experience. We hope you're looking forward to your next visit as much as we look forward to your return!
   

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6. B

   Brandon

   New York City3 reviews

   4.0

   Dined on April 5, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Tán is 5*s for dinner and usually great with allergy adjustments, but brunch was surprisingly inflexible to the point where my server repeatedly tried to sub in allergy friendly items (like just subbing in chicken) and the kitchen refused to make any allergy adjustments at all, telling me to deal with it. And I will, by not going for brunch again - just dinner. The restaurant wasn’t full, either. I’ve had this before with no issues, but first time at brunch for us. The table next to us sent some things back as well. There was chicken on the menu, so the fact it couldn’t simply be placed into a taco at a Mexican restaurant is absurd. Charging the prices they do and then not being able to make minor allergy adjustments is just a bad look honestly. The brunch menu’s entrees are hard to deal with if you have dairy and gluten allergies, but you’ll probably love it if you aren’t cursed with annoying allergies to mainstream ingredients like me. That said, the ceviche and guac were phenomenal. The bao buns sounded good, but the pork did not taste like the listed ingredients and was rather bland. I didn’t eat the buns though, just the meat. Service was TERRIFIC.
   

   tánResponded on April 8, 2025

   Hi Brandon! We’re grateful to hear how much you loved our ceviche and guacamole, and that our service team left such a terrific impression. We will be sure to pass on your kind words to them! That said, we want to apologize for the disappointment you experienced during brunch and the inflexibility surrounding allergy adjustments. At tán, we truly value the comfort and safety of our guests, and it’s clear that we fell short of your expectations in this instance. we've shared your concerns with both our kitchen team and management to ensure we evaluate how we handle these situations moving forward. We look forward to welcoming you back for dinner and continue providing the experience you’ve come to love.
   

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7. W

   Waseem

   New York City1 review

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent Dining experience and very warm host, Food quality is top notch . Desserts and service on point
   

   tánResponded on April 8, 2025

   Hello Waseem, what a fabulous review! We truly appreciate your kind words. Our entire team strives to provide our guests with exceptional service and exquisite cuisine - we are thrilled that your visit wowed you! Your satisfaction is our priority and we would love to extend a warm welcome back.
   

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8. M

   Maria Elena

   New York City1 review

   5.0

   Dined on April 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This restaurant is fantastic! The food is absolutely delicious, and the space is beautiful. The atmosphere is cozy and inviting, making it a truly comfortable experience. The service was top-notch as well. We visited to celebrate a birthday, and it exceeded all expectations. We traveled from Brooklyn to get here and will definitely be returning in the future.
   

   tánResponded on April 8, 2025

   Thanks for the high rating, Maria Elena! We're so happy you chose to celebrate a special birthday with us. It's a pleasure to know you enjoyed tán's incredible ambience and how our servers were able to provide dedicated service in a fun and delightful way. We always strive to make our guests feel comfortable and special, and your words are a testament to that. We're looking forward to welcoming you back on your next visit to Brooklyn. ¡Salud!
   

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9. r

   ruthie VIP

   New York City7 reviews

   4.0

   Dined on April 4, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Reserved great table. Was not provided. Table at ground level not upstairs as requested. Open table request NOT honored.
   

   tánResponded on April 8, 2025

   Thanks for the review, Ruthie. We're glad to hear that you enjoyed your time at tán. We apologize for the inconvenience caused by the table location, especially as it was an unexpected request. We understand that our open table request was not honored and we're sorry for the oversight. We appreciate your understanding and patience as we work to make improvements going forward.
   

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10. P

    Pia

    New York City1 review

    5.0

    Dined on March 31, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a great experience. Beautiful decor, interesting food and helpful, discreet personnel.
    

    tánResponded on April 8, 2025

    Wow Pia! We're so excited to hear how much you enjoyed your time with us. We take pride in our Tulum-inspired decor and incredible food offerings, and we're glad our staff could contribute to make your visit so special!
    

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