Tap and Vine - Charlotte

Review summary

1. E

   Elisabeth

   Charlotte

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   While the food was excellent, the service was lacking. Orders were confused, service was very slow (the restaurant was not busy or full). Ordered a second glass of wine and after waiting 20 minutes had to cancel it since it had not come out and our dinner had concluded.
   

   Is this helpful?

   Report
2. O

   Omar

   San Francisco

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 3

   We were excited to try this restaurant and made a reservation online. Upon arriving, it was quiet with just a few tables occupied, and a sign asked guests to seat themselves, which wasn’t what we expected. Our drinks came quickly, and the arancini balls were tasty, though not fully hot in spots. For our entree, we ordered chicken piccata, but after 30–40 minutes, the server informed us that our ticket had been lost, and the kitchen was just starting our order. At that point, we decided to cancel and settle our check. While the food showed potential, the experience felt disappointing, especially since no one acknowledged us as we left. We hope this feedback helps the team improve.
   

   Is this helpful?

   Report
3. N

   Nyle

   Tampa

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   My wife, 83 yr okd mother and I ate there last night and was very disappointed in my fish and chips. Hamburger and flat bread were ok. Fish overcooked to the point there was very little fish in the ends of the pieces, mostly breading. It was not busy and took a very long time for french onion soup, which was so-so, to be delivered and both rounds of drinks took the bartender a long time to pour 2 glasses of wine and make 1 lemondrop martini. Our server who was very nice and attentive brought water right away. Had to ask for napkin and silverware. For the $140+ price, it was not worth it. The overall experience was disappointing. If i go back, definitely will not order fish and chips.
   

   Is this helpful?

   Report
4. B

   Butch

   Charlotte

   7 reviews

   4.0

   7 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   We visited on a Tuesday, Despite the moderately small number of patrons the service seemed a little slow. The wait staff was pleasant enough but not especially efficient. Making multiple trips to refill water or take one drink order at a time. We had to suggest we were ready to order. Drinks took a while to be delivered though I could see them sitting on the bar. Once we placed our food order it was prepared quickly and the taste was amazing. The Pecan glazed salmon with broccolini was some of the best.
   

   Is this helpful?

   Report
5. J

   John

   Charlotte

   7 reviews

   5.0

   7 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   I think we arrived with a rush and they were a little swamped but the manager did a great job seeing to everyone and helping out so after a short wait, everyone pitched in to make sure we received service. Food is always good here and very fairly priced. No live music tonight but it is common to show up and find a performer playing acoustic music. Great data night place.
   

   Is this helpful?

   Report
6. S

   Sean

   Charlotte

   1 review

   2.0

   1 review

   Dined on November 2, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Ordered initial round of drinks and 2 apps then closed out as never received our waters and no one came around to take our dinner order or ask if needed 2nd round of drinks. After finished apps and sat there for awhile with drinks empty and never received waters we simply closed out when someone finally came around to check on us.
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   Charlotte

   1 review

   1.0

   1 review

   Dined on October 26, 2024

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   The food was delicious, and they had live music starting late on a Saturday night.
   

   Is this helpful?

   Report
8. R

   Richard

   Charlotte

   4 reviews

   4.0

   4 reviews

   Dined on October 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   First time visit and will return. good food and service.
   

   Is this helpful?

   Report
9. G

   Greg

   Charlotte

   2 reviews

   4.0

   2 reviews

   Dined on October 5, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Tap and Vine is overall a nice place to dine. However, be prepared for hiccups. We waited for a little over 10 minutes to be seated and that was with a reservation. I do believe they were short staffed. Once seated we waited another 5 minutes to the point we had to grab a waitress and she just took our order right there. Very professional and stayed with us the entire time. I’m not sure we would have stayed had she not taken such great care of us and stepped up. This was not even her normal restaurant. She works at another location. Overall a solid 8, but would I go back, probably not. Live music was good though
   

   Is this helpful?

   Report
10. w

    william

    Charlotte

    4 reviews

    5.0

    4 reviews

    Dined on October 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Outstanding in every way. Waiter was attentive and gracious. Eggplant Parmigiana was the I’ve had. Such a pleasant experience.
    

    Is this helpful?

    Report