Tapas Revolution - Birmingham

Review summary

1. J

   Jay

   Staffordshire

   3 reviews

   2.0

   3 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   The service was atrocious from the moment we walked in. We waited over 15 minutes for someone to take our order, even then we had to catch someones attention to come over. The staff were not friendly or attentive in any way at all, in fact they made you feel like you were a burden being there. The food was mediocre to be honest, nothing special. Not once did anyone come over to check if we were OK or ask if we needed anything. Once we had finished eating, no one came over to collect our plates & clear the tables. We waited a good 20 - 25 minutes before we had to signal for someone to come over even then staff were reluctant to come over. We asked for the bill and I mentioned I had a 20% off voucher from your website. The staff member said oh well I don't know anything about that and walked off saying she would speak to the manager. Then came back with the bill but wanted to take a screenshot of my voucher code. So had to go and take the 20% off and return with a new bill. One her return, I saw a service charge of 12.5% had been automatically added. I asked for it to be removed, I was asked why and I informed her about the atrocious service we had that evening. There was no apology at all. She just took our payment and went. I will not be returning to this restaurant and will not be recommending it either.
   

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2. N

   Nicola

   Birmingham

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 4

   The food was average. We ordered 2 dine for deals however the waiter and waitress didn’t know which plate was for which deal when bringing them out, they told us all to share which wasn’t the plan. All plates came out slowly and separately to and some were cold so we couldn’t eat them all together. A person in our party didn’t even get served their meal until along time after we had finished ours, which then left them to eat on their own. Very expensive for such a slow disappointing service. Not to mention the service charge of £16 added on in small print that we didn’t notice until we had paid the bill. We wouldn’t recommend or go again, plenty of other places to eat in Birmingham.
   

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3. L

   Laurie

   Birmingham

   1 review

   1.0

   1 review

   Dined on November 10, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   When shown to the table the staff were very friendly. I ordered a bottle of still water while I waited for my friends to arrive. Friends drinks arrived okay but no sparkling water available. Once we had chosen our food and started ordering we were told there were no chicken wings. We asked what else was not available. The waiter went to find out but never came back with an answer. No Potatas Bravas but we could have fries with the sauce. We placed our order. The fries turned up first - just warm. There was then a long delay before the other elements minus the meatballs turned up. The food was only just warm, the paella had two prawns on it and not a lot of other seafood and the rice was stuck together like uncle bens from a packet - tasted like it too. When we asked for the bill and told them the meatballs had not arrived he said they had realised these had gone to another table but they had not replaced them or apologised to us. We told them to make sure they were removed from the bill. They removed the service charge and the meatballs but then we had to get up to pay as no one returned to the table for payment. The restaurant was not even busy - 4 to 5 tables of people The supervisor stood by and watched with no comment or apology. I will not be returning as the service and food was shocking. Such a shame as I was really looking forward to it.
   

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4. V

   Vikki

   Cheshire

   1 review

   1.0

   1 review

   Dined on November 2, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Service was very poor. We were waiting 20 minutes to be asked what we would like to eat and drink and that was only because we got up and walked out. Staff were just chatting. Someone brought food to us after being there one minute. We told them that the food was not ours, so they just put it back on the pass rather than to the right table. It was there a while.
   

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5. I

   Ian

   London

   4 reviews

   1.0

   4 reviews

   Dined on October 30, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Absolutely dreadful. Food was unbelievably bad.A complete rip off. Things on the menu were unavailable, but we were not told. We were served the wrong wine, and the staff had no clue what they were doing. Spain would be horrified that this chain were calling themselves a Tapas restaurant. Avoid at all costs.
   

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6. J

   Jonathan

   County Durham

   10 reviews

   5.0

   10 reviews

   Dined on October 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great wine, great friendly service and all at a great price - what more could you ask for?
   

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7. K

   Keith

   Warwickshire

   10 reviews

   4.0

   10 reviews

   Dined on October 26, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We have dined here on several previous occasions and the food has always been excellent. This occasion was no different. We were, however, enormously disappointed with the drinks menu. My wife requested a diet Coke and was told they had run out. I asked for a San Miguel Zero and - again - this was unavailable. Both were listed on the menu! As a consequence we settled for tap water!
   

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8. L

   Louise

   Birmingham

   11 reviews

   4.0

   11 reviews

   Dined on October 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Came for tea with my daughter as she fancied tapas. Lovely welcome and service our server did not stop. Food came out at mixed match times, we ordered the charcuterie board as a starter and this came last along with a salad. The selection of food is great makes a hard decision! We enjoyed everything we ordered especially the paella, we wished there was more!!
   

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9. A

   Anthony

   Birmingham

   1 review

   5.0

   1 review

   Dined on September 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We visited for our 32nd Anniversary and were greeted with a smile the staff were very friendly the food was amazing. We live in Spain 6 months of the year and have for over a decade and it was like being home for us . I would definitely recommend it to friends
   

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10. V

    Vikkie

    Birmingham

    1 review

    2.0

    1 review

    Dined on September 14, 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 3

    Staff don’t listen, food arrives randomly, excuse was it’s tapas. News flash 1 burger is not tapas.
    

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