Telefèric Barcelona - Los Gatos

Review summary

1. J

   Josephine

   Tokyo

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful dinner tonight. And our guest is impressed by the food, thank you!
   

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2. M

   Marjory

   San Francisco

   9 reviews

   5.0

   9 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Once again, a fabulous dining experience. The staff was attentive,and Ethan dida great job. Can't wait to return.
   

   Telefèric Barcelona - Los GatosResponded 2 days ago

   Hola Marjory, Thank you so much for your kind words! We’re delighted to hear you had another fabulous dining experience with us. It’s wonderful to know our staff, especially Ethan, made your visit memorable! Thank you for choosing us, we can’t wait to welcome you back again soon! Gracias!
   

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3. Y

   Young Hoon

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, Edgar M. gave us such a wonderful service. Everything was great!
   

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4. K

   Kaungsett

   Orange County

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great service by Edgar first time and Noelia on our second visit.
   

   Telefèric Barcelona - Los GatosResponded 2 days ago

   Hola Kaungsett, Thank you for your kind words! We're thrilled to hear you had a great experience with Edgar on your first visit and Noelia on your second. Providing excellent service is our top priority, and it's wonderful to know our team made a positive impression! Thank you for choosing us, we look forward to serving you again soon! Gracias!
   

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5. C

   Chet

   Chicago

   19 reviews

   vip
   4.0

   19 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   The food was great. The service was frustrating. Our waiter was rushing us and could have been more attentive. A bartender pitched in and brought my $40 glass of wine which he spilled half of on my daughter. He didn’t offer anything to make up for loss of wine, ruining her coat, staining her blouse and pants. The bill came and we were charged for everything. I told the manager who took off one glass of wine and the automatic 20% service charge/ tip which I found offensive. It wasn’t my waiters fault why would I punish him? Maybe be less greedy and don’t punch down on the help…low class move. The vibe was cool but a ton of kids in high chairs making a mess.
   

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6. OT

   OpenTable Diner

   San Francisco

   1 review

   vip
   4.0

   1 review

   Dined on November 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Fun atmosphere but was expensive for value that you get.
   

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7. C

   Carlos

   San Francisco

   19 reviews

   5.0

   19 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had great time, food was very good although portions are small
   

   Telefèric Barcelona - Los GatosResponded on November 25, 2024

   Hola Carlos, We're so glad to hear you had a great time and enjoyed the food. We truly appreciate your feedback! Thank you for choosing us and we hope to welcome you back soon! Gracias!
   

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8. S

   Scott

   San Francisco

   13 reviews

   vip
   5.0

   13 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Consistently excellent! Paella Negra always wins.
   

   Telefèric Barcelona - Los GatosResponded 1 day ago

   Hola Scott, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at our restaurant, particularly our Paella Negra. We appreciate your feedback! Thank you for choosing us and we can't wait to welcome you back soon! Gracias!
   

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9. V

   Vijay

   San Francisco

   6 reviews

   vip
   3.0

   6 reviews

   Dined on November 23, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Overall the food was just okay. We had high hopes coming in and a couple of the dishes (croquettes and the paella) were very good. The rest of the dishes were average at best. It seemed as if some of the dishes were premade as they came out right away and the temperature was slightly off (hot on the outside and room temp in the middle). The worst dish by far was the pan con tomate. I am not sure if it had been sitting or if the tomato mixture was just too liquidy but the bread was completely soggy. I have eaten pan con tomate before and this is the first time I have seen it that soggy. The cocktails were pretty good but nothing truly stood out.
   

   Telefèric Barcelona - Los GatosResponded 7 days ago

   Hola Vijay, Thank you for taking the time to share your experience with us. We’re glad to hear that you enjoyed the Croquetas and Paella, though we regret that some of the other dishes didn’t meet your expectations. We always strive to serve our dishes at the perfect temperature. Regarding the Pan con Tomate, we apologize if it wasn't as expected. We aim for it to be served fresh and flavorful, and we’ll review the preparation process to ensure it’s consistently up to our standards. Thank you for your feedback on the cocktails as well. We’ll keep working to enhance the overall dining experience, and we hope to have the opportunity to welcome you back soon. Gracias!
   

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10. C

    Christine

    San Francisco

    17 reviews

    5.0

    17 reviews

    Dined on November 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Love the appetizers here! Sooooo delicious! Makes a great light, yet delicious meal. Crab croquettes are so rich and super tasty. Also loved the empanadas and gambas ajillo. Presentation is always quite unique and beautiful.
    

    Telefèric Barcelona - Los GatosResponded on November 25, 2024

    Hola Christine, Thank you for your kind words! We're thrilled to hear that you enjoyed our appetizers and found them to be delicious. We strive to provide a unique and beautiful presentation for our guests, and it's great to know we hit the mark for you. We're glad you found the crab croquettes, empanadas, and gambas al ajillo to be tasty as well! Thank you for choosing us and we hope to welcome you back soon! Gracias!
    

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