Telefèric Barcelona - Los Gatos

Review summary

1. S

   Scott

   San Francisco

   12 reviews

   vip
   5.0

   12 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Consistently excellent! Paella Negra always wins.
   

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2. V

   Vijay

   San Francisco

   6 reviews

   vip
   3.0

   6 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Overall the food was just okay. We had high hopes coming in and a couple of the dishes (croquettes and the paella) were very good. The rest of the dishes were average at best. It seemed as if some of the dishes were premade as they came out right away and the temperature was slightly off (hot on the outside and room temp in the middle). The worst dish by far was the pan con tomate. I am not sure if it had been sitting or if the tomato mixture was just too liquidy but the bread was completely soggy. I have eaten pan con tomate before and this is the first time I have seen it that soggy. The cocktails were pretty good but nothing truly stood out.
   

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3. R

   Rohit

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best experience on Friday night... nice drinks... good food, good service and very lively atmosphere
   

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4. H

   Hao

   Chicago

   1 review

   3.0

   1 review

   Dined on November 16, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Had been waiting for more than 15 minutes after having been seated until the waiter came to take the order
   

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5. C

   Charlene

   San Francisco

   62 reviews

   vip
   5.0

   62 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every dish was perfectly prepared and presented. And all were absolutely delicious. We felt as though we were eating in an upscale European restaurant.
   

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6. C

   Cindy

   San Francisco

   44 reviews

   vip
   4.0

   44 reviews

   Dined on November 15, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Paella delicious! Sangria watered down (ask for 2 cubes). They automatically add 20% gratuity (which you might not notice) to the bill then explain it at the bottom as guests paying for their employees' health and addl wages. Not appropriate.
   

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7. J

   Jennifer

   San Diego

   19 reviews

   vip
   3.0

   19 reviews

   Dined on November 10, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I met a friend for lunch at Telefèric on a Sunday in Los Gatos. I had been to the one in PA a couple of years ago and loved it. Was excited to learn they had a LG location and give it a try. It was a disappointment. Service was slow and odd- kept bringing new glasses of ice tea but were not refilling our water glasses even though we asked. Main waiter was barely seen after taking our order. Two dishes came out in reasonable time, then we had a long wait until the next two. Except for one dish, portions were tiny (I know tapas are small plates but they were tiny. Last the warm dishes -papayas bravos and meatballs came out room temperature. We sat outside in the patio area as it was a nice day. But the bench seating was not comfortable - no back, no cushion. Can’t recommend and not sure I’ll go back (to this location at least).
   

   Telefèric Barcelona - Los GatosResponded 6 days ago

   Hola Jennifer, Thank you for sharing your thoughts. We're sorry to hear that your experience at our Los Gatos location didn’t meet your expectations. It’s disappointing to know that both the service and the quality of some dishes left you feeling unsatisfied. We regret the delays in service and the inconsistency with dish temperatures and portion sizes. These are not the standards we strive for, and we’ll be reviewing these points with our team to ensure they’re addressed. Additionally, we appreciate your feedback regarding the patio seating and will consider ways to improve the comfort of our outdoor spaces. Your feedback is important to us, and we hope to welcome you back soon. If you'd like to share more details, feel free to reach out to info@telefericbarcelona.c... Gracias!
   

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8. M

   Maya

   San Francisco

   14 reviews

   vip
   5.0

   14 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this place, great food and service, must try the sangria’s
   

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9. C

   Craig

   Chicago

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were celebrating our month back from our travels to Spain. We also had a hankering for Paella! We ordered tapas starters: Crab Croquettes, Ahi Tacos, Potatas Bravos. Main Dish: Paella Negra. Drinks: Barcelona Sangria, Spicy Sangria, La Paloma. Total with tip: $159.95 Desert Togo: Churros Total: $13.10 The food was great all around. In many ways better than the food we had in our travels around Spain. The drinks were tasty - we bought a bottle of the Spicy Sangria at the market, along with a bottle of Spanish Vermouth, and Rose Sangria. The staff was extremely friendly and helpful. Our sever sent over the sommelier to help me a Vermouth that would quench my thirst at home. We also talked about the wines from the Canary Islands, were it's grown in volcanic ash - they sell a bottle of it at the market inside. All in all, I highly recommend checking this place out. It's great for a spontaneous date night, a romantic occasion, and decent size gatherings. I look forward to our next food adventure at Telefèric Barcelona!
   

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10. C

    Chris

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on November 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We always love and excited to eat here. We all love their cocktails, appetizers, paella, etc. try their new choribao, it tastes really good.
    

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