Terra Gaucha Brazilian Steakhouse Jacksonville

Review summary

1. L

   Lara-Leigh

   Jacksonville

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Terra Gaucha was a great experience! The food was amazing! The bacon wrapped filet was our favorite but it was all delicious! The amount of food you get is insane! The hot/cold bar was incredible and there is such a wide variety available. One of our favs was the entire wheel of Parmigiano Reggiano at your disposal. Then, the meat starts coming. Every cut of beef you can imagine, pork, bacon wrapped chicken and shrimp on constant rotation until you tap out. Definitely one of the best bacon wrapped filets I’ve ever had! They also bring around a few other things like, mashed potatoes, plantains, fried cheese with honey and Parmesan cheese puffs. I’m sure I’m missing something because there was just an insane amount of food! You absolutely get your moneys worth here! When you compare the price to what you actually get, it’s kind of a bargain. The service was great as well. My advice is to definitely make a reservation! We made one for 7pm but arrived at 6:30 and still were seated immediately. I’m not sure about week days but if you plan on going on a weekend night, be sure to make a reservation! The wait while we were there last night, with no reservation, was over an hour and a half. We will absolutely be returning to Terra Gaucha! It’s now one of our favorite restaurants! And definitely the best of all the Brazilian steakhouses.
   

   Terra Gaucha Brazilian Steakhouse JacksonvilleResponded 1 day ago

   thank you so much for sharing your experience at Terra Gaucha! It sounds absolutely amazing! The bacon-wrapped filet being a favorite is no surprise—what a delicious choice! We're thrilled to hear that you enjoyed the hot/cold bar and the incredible variety of options. It’s fantastic that the meat just kept coming, and you got to enjoy so many delicious cuts along with those tasty sides. It sounds like a feast! We appreciate your tip about making a reservation! We're so happy to hear that Terra Gaucha has become one of your top spots! We can’t wait to welcome you back for another unforgettable meal. Thank you for sharing your thoughts!
   

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2. J

   Jessica

   San Francisco

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   W love going to this place so much. The service you receive is top notch. Everyone is so attentive and kind and makes you truly feel spoiled. We recommend this place hands down over the bigger places like FOGO or Texas de Brazil
   

   Terra Gaucha Brazilian Steakhouse JacksonvilleResponded 1 day ago

   Hello Jessica, we're thrilled to hear that you feel so well taken care of every time you visit. Our team works hard to create a special experience, and we're so happy it shows. We truly appreciate your recommendation and look forward to welcoming you back again soon!
   

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3. D

   Deven Renee

   Jacksonville

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience. The food was outstanding, our waitress was very good, and even the salad bar was amazing. We will be back.
   

   Terra Gaucha Brazilian Steakhouse JacksonvilleResponded 1 day ago

   Thank you for your wonderful feedback! We're so happy to hear that you had a great experience with us, from the outstanding food to the excellent service. It's always a pleasure to know our guests enjoyed everything, including our salad bar. We can't wait to welcome you back for another fantastic meal!
   

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4. P

   Pam

   Jacksonville

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service! It is worth the price and experience! Want to impress someone go here, special occasion go here or just a nice time with a friend! Everything is terrific the people are so professional and friendly. They know what customer service is! Never any complaints from me! Absolutely love this place!
   

   Terra Gaucha Brazilian Steakhouse JacksonvilleResponded 1 day ago

   Hello Pam! Thank you for your incredible feedback! We’re so glad to hear that your experience with us was nothing short of fantastic. It's truly an honor to be your go-to spot for special occasions and good times with friends. Our team takes great pride in providing top-notch service, and we’re thrilled it made such a positive impact. We can't wait to welcome you back for many more memorable visits!
   

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5. s

   stacey

   Jacksonville

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was lovely. First time there. Although it was full it was so quiet.. Wasn't noisy at all. I went for lunch and white linens were used on tables. Atmosphere was pleasant. The hot & cold bar was unbelievable with so many items and the Basil Dressing was delicious. Many items to explore. Along side with Mashed red potatoes, Carmelized Plantains and a sweet soft fried cornbread. We didn't have any of the meat, that's for another time. I would definitely come again.
   

   Terra Gaucha Brazilian Steakhouse JacksonvilleResponded 5 days ago

   Thank you for sharing your wonderful experience with us! We're so pleased to hear that you enjoyed the atmosphere, the variety of dishes, and the unique flavors of our hot & cold bar. We're glad you were able to explore the many delicious options, and we can't wait to have you back for the full meat experience next time. Looking forward to welcoming you again soon!
   

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6. D

   David

   Jacksonville

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was not my first visit, so I knew what to expect. Just like before, everything was amazing. All of the staff were really nice, leaving you feeling like royalty. The food, of my goodness the food. It was like having angels dance on my tastebuds! The only thing I would change Is my inability to just keep eating! Lamb chops and the crème brûlée are unmissable.
   

   Terra Gaucha Brazilian Steakhouse JacksonvilleResponded 5 days ago

   Thank you for your kind words, David! We're so glad to hear that your visit was once again exceptional. It's always a pleasure to make our guests feel like royalty, and we agree—the lamb chops and crème brûlée are truly unforgettable! We can't wait to welcome you back for more delicious moments
   

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7. J

   Joann

   Jacksonville

   2 reviews

   2.0

   2 reviews

   Dined on January 1, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   We selected this place as it was recommended along with it being a birthday and NYE, what a letdown. Even with having a reservation we were sat at a table in the corner where the service was non-existent and it didn’t matter that our cards were flipped to yes, no one came to the table. We mentioned our disappointment to server who did apologize but did nothing to change the experience. Manager seemed more interested in catering to select tables and making sure they were taken care of. Overpriced for atmosphere and service.
   

   Terra Gaucha Brazilian Steakhouse JacksonvilleResponded on January 2, 2025

   Hello Joann, we sincerely apologize for the experience you had at Terra Gaucha on such a special occasion. It's disheartening to hear that the service did not meet your expectations, especially when we strive to create a memorable experience for every guest. As seen in other reviews, we are consistently praised for the quality of our service and the dining experience we provide, so we understand how this situation was an exception. We appreciate you sharing your feedback, as it helps us improve. We would love to have the opportunity to make things right and ensure a better experience for you in the future. Please feel free to reach out to us directly if you'd like to share more details. Your satisfaction is our priority.
   

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8. m

   maria

   Jacksonville

   7 reviews

   1.0

   7 reviews

   Dined on December 31, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   We are very disappointed with the service and the quality of service, we been waiting for the server to bring more seafood more then 20 minutes , my husband ask for more polenta stick never came back We ask to the server, he was very defensive and arrogant, after more the 12 year starting our celebrations of New Year’s Eve I’m not coming back, was very rude and completely unprofessional and disrespectful We pay more for the seafood menu and we only received two item , the salad buffet you will get the same item shrimp and salmon , for less money I understand was a New Year dinner but they have the experience to accommodate all their customers specially when you have reservations and note the we are Pescatarian in ours reservation . Very disappointed experience in a restaurant the we are been going from 2011 This 2024 is the last time with a bad experience
   

   Terra Gaucha Brazilian Steakhouse JacksonvilleResponded on January 3, 2025

   Maria, we sincerely apologize for the disappointing experience at Terra Gaucha. We take this feedback very seriously and regret the delays in service and unacceptable staff behavior. This is not the standard we aim for, and we will address these issues. We also apologize that the seafood and polenta didn’t meet expectations, especially on a special occasion like New Year’s Eve. We value our customers' loyalty and hope to restore their trust. If they wish to discuss this further, we invite them to contact us directly. Thank you for sharing their experience.
   

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9. M

   Michel

   Jacksonville

   3 reviews

   5.0

   3 reviews

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Third time in three years to TH to celebrate a birthday. Though things significantly more expensive in the evening the food was wonderful and the best meat we have ever had. So tasty. Serving staff were great tonight also and this is maybe not a hidden gem but certainly better than the other two Brazil restaurants in the area We will be back without hesitation!
   

   Terra Gaucha Brazilian Steakhouse JacksonvilleResponded on January 2, 2025

   Hello Michel, thank you for your continued support and for choosing Terra Gaucha to celebrate such special occasions! We're so glad to hear that the food and service exceeded your expectations once again. It's always a pleasure to know we're your top choice for a memorable dining experience. We look forward to welcoming you back for many more celebrations!
   

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10. D

    Denise

    Jacksonville

    1 review

    5.0

    1 review

    Dined on December 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Went here for a date night, beautiful atmosphere!!
    

    Terra Gaucha Brazilian Steakhouse JacksonvilleResponded on January 2, 2025

    Hello Denise, thank you for sharing your experience with us! We're so glad to hear that you enjoyed the beautiful atmosphere on your date night. We hope to welcome you back for another memorable evening soon!
    

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