Terrace 16

Review summary

1. OT

   OpenTable Diner

   Queensland4 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience! Food was delicious, staff was professional and efficient, atmosphere was lovely.
   

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2. M

   Miguel VIP

   Fort Lauderdale31 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and for sure the best views in Chicago
   

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3. G

   Grace VIP

   Chicago4 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   It’s a mixed experience dining at Terrace 16. We went the day after St Patrick’s Day Celeb and got a table by the window - thanks for that we had a pretty nice view of the buildings along the river as well as a portion of the river. That’s almost the only nice thing about this experience though. Food is overpriced with mediocre taste. Two of us order Continental breakfast and got a bagel and a cup of cereal with yogurt for $30 - overpriced and the bagel is average Midwest bagel texture still. The so-called “freshly pressed” juice tastes like Ocean Spray. Other two friends ordered pork and avocado toast - needed hot sauce for the food to be flavorful. Service was okay - we got our water and food in time. People in charge of us didn’t remember who ordered what, and they came again later to give my friend a piece of missing pork from her plate - never happened to me even in McDonald lol. Chairs are uncomfortable - my butt constantly felt the spring inside. And the chairs were visibly heavily stained too. It’s pretty loud during the time we were there. Some groups were yelling and screaming with excitement. Understandable as it’s the day after St.Patrick’s day. Just not very pleasant and hard to chat in this ambience. 20% gratitude was added already when the bill arrived. We normally gave 20% regardless of the service, as we know it’s uneasy to be in the service industry. Does the service and food in all worth 20% though? My bagel and cereal disagree :( Likely won’t visit again.
   

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4. M

   Maria VIP

   Chicago7 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love eating at Terrace 16. Great food, service and views.
   

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5. C

   Carrie

   Calgary9 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Terrace 16 was wonderful! It’s a beautiful space with windows overlooking the river. The service is fantastic, they make sure your every need is met. The food is excellent, great choices and so much food for your money. We enjoyed the bottomless mimosas. Upon entering the room there was a beautiful st Patrick’s day arch, great photo opportunity!
   

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6. T

   Tanvi

   Chicago1 review

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   Not worth the hype/cost. Food was too basic. Not enough quantity, bad presentation, not many options for brunch. If it wasn't for the ambiance, I'd give 1.
   

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7. E

   ELMA VIP

   Chicago25 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   I love coming to terrace 16 but this time service was extremely bad. The wait stuff was nice but they never came around to ask if we needed anything. Never refilled our glasses or cleared our plates or asked how the food was. I’m not used to it being so bad and I hope it gets better so I can bring guests here again. This was my birthday brunch and I brought my family expecting a great time as always but we all walked away disappointed. Never even ordered my desert. No appetite over the dirty table. Hope for a better experience next time.
   

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8. OT

   OpenTable Diner

   Chicago1 review

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 3

   Camera was stolen in a few seconds in the bathroom. The service was lacking, my plate was left on the table long after I finished.
   

   Terrace 16Responded 5 days ago

   Dear Guest, Thank you for choosing to dine with us at Terrace 16, and for sharing your feedback on OpenTable. We sincerely apologize for the less than desirable experience. Our Terrace 16 manager would love an opportunity to speak with you personally regarding your experience with us. Could you please provide us with your contact information so that we can discuss these issues in further detail? We hope you will give us another opportunity to have you as our guest when you return to the area. Sincerely, Randy Reed Director of Food & Beverage
   

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9. H

   Hellene

   New York City11 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The place was very busy as it was St Patrick's weekend, we came a little early and had time to take photos on the terrace. Our table was ready before our reservation and our server was just lovely. They accommodated my request of plain rice with the pork crackling and had very good scrambled eggs and bacon. My mimosa was of course green in honor of the day. She was very attentive without hovering and overall we just had a wonderful time.
   

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10. S

    Shelley VIP

    Chicago23 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything was wonderful! The service was exceptional! Joanne and Marcos are phenomenal servers. The food was delicious! Such a great place to enjoy brunch.
    

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