The Abner Hotel

Review summary

1. D

   Doreen

   Greater Boston

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   The restaurant itself was beautiful the service was very pleasant. The food was extremely underwhelming
   

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2. S

   Sharyn

   New York City

   8 reviews

   vip
   5.0

   8 reviews

   Dined on November 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very pleased to have this lovely hotel-restaurant here in Litchfield. Will be back!
   

   The Abner HotelResponded on November 10, 2024

   So happy you enjoyed your visit with us, looking forward to seeing you again soon! The Abner Team
   

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3. C

   Craig

   Connecticut

   1 review

   5.0

   1 review

   Dined on November 3, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Overall it was a wonderful experience dining in the Courtroom. Everyone was providing excellent service and trying to ensure we were attended to. The Cottage Pie was perfect! We plan on returning and we look forward to another wonderful experience. Thank you.
   

   The Abner HotelResponded on November 9, 2024

   So glad you had a wonderful experience! We look forward to having you back! The Abner Team
   

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4. J

   Jen

   Connecticut

   17 reviews

   vip
   3.0

   17 reviews

   Dined on November 2, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   The decor and vibe of the restaurant is above average. The service was about average for comparable restaurants in the area with a few minor flubs such as not clearing dirty utensils in between courses, bringing us a drink we didn’t order (and charging us for it), and forgetting my coffee. The food, overall, was disappointing. The Abner salad had little flavor. The mushroom croquettes tasted ok but the presentation was bland. Three fried balls sitting on a pool of aioli in the middle of the plate. My halibut was slightly overcooked and was completely overwhelmed by the onions used in the broth. They used a mixture of onions and carrots in the broth, like a mirepoix. The onion tasted like it had been chopped hours earlier and allowed to sit around. The cottage pie was simple but good. The basque cheesecake was the best part of dinner but the whipped cream was a bit grainy. The menu described the cheesecake as having raspberries. There was a thimble of raspberry juice and 1/2 of a raspberry on the plate.
   

   The Abner HotelResponded on November 9, 2024

   I'm very sorry to hear that your recent visit did not meet your expectations. Providing an excellent dining experience for our guests is our top priority, and we clearly fell short in your case. Please accept our sincere apologies for the issues you encountered with the food and service. It is not representative of the experience we aim to provide. I would welcome the opportunity to discuss your concerns in more detail and find a way to make this right. Thank you for taking the time to provide your feedback. It will help us improve for the future. The Abner Team
   

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5. A

   Ashley

   San Francisco

   1 review

   2.0

   1 review

   Dined on October 31, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   hoping that the service is just growing pains and it will get better. Am rooting for this place to do well.
   

   The Abner HotelResponded on November 10, 2024

   We much appreciate any and all feedback, so thank you! Please join us again soon, as we are always finding ways to improve all aspects of our hospitality experience. The Abner Team
   

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6. S

   Sue

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on October 27, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Beautiful building! Everyone was kind and welcoming.
   

   The Abner HotelResponded on November 10, 2024

   Thank you!! Very much looking forward to hosting you again soon!! The Abner Team
   

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7. TL

   TatumLS

   New York City

   10 reviews

   5.0

   10 reviews

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love it, my second time here and amazing! Scott is awesome and so nice and helpful.
   

   The Abner HotelResponded on November 10, 2024

   We are so pleased you enjoyed yourself! The feedback is very much appreciated. We look forward to hosting you time and time again! The Abner Team
   

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8. D

   Debra

   New York City

   11 reviews

   2.0

   11 reviews

   Dined on October 26, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 5

   Good ambience. Didn’t love our dinner. Would try again for drinks and bar snacks.
   

   The Abner HotelResponded on November 10, 2024

   Thank you for your feedback, as we are always looking for ways to improve. Guest experience is our top priority, and we would much like to have you join us again soon! The Abner Team
   

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9. S

   Scott

   New York City

   49 reviews

   vip
   5.0

   49 reviews

   Dined on October 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They did a tremendous job transforming the old courthouse into a hotel and restaurant. The service was outstanding and the food tremendous. I look forward to returning again.
   

   The Abner HotelResponded on November 10, 2024

   Thank you so much for your feedback!! We are very excited to host you again soon!! The Abner Team
   

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10. C

    Coleen

    Connecticut

    1 review

    2.0

    1 review

    Dined on October 23, 2024

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 2

    No a great experience food was cold. We were not given share plates for apps. Needs so fine tuning for sure. Will not wast my time or money again
    

    The Abner HotelResponded on November 10, 2024

    I'm very sorry to hear that your recent visit did not meet your expectations. Providing an excellent dining experience for our guests is our top priority, and we clearly fell short in your case. Please accept our sincere apologies for the issues you encountered with the food and service. It is not representative of the experience we aim to provide. Thank you for taking the time to provide your feedback. It will help us improve for the future. The Abner Team
    

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