The Albion Rooms

The Albion Rooms reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. N

   Norm

   Ottawa1 review

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 1

   Overpriced dishes in a disappointing atmosphere. Not returning anytime soon. We had a rather early reservation in order to attend a play thereafter. Despite there being almost no diners in the house and vast amounts of open space in nicer sections, they seated all three groups of guests present at the time into three small tables in a row, on the outer edge of the floorplan, with only moveable partitions separating us from the hallway to the bathroom accessible from the hotel lobby. Despite there being more than double the required number of tables needed to leave one empty table between each party of two or three, the seated us all side by each. No privacy at all, at an establishment that markets itself as being at least somewhat upscale and prices its menu accordingly. So much for a quiet and private early dinner before the show. Honestly, I've had more space and privacy at Boston Pizza at the same time of day. As an omnivorous man who does love his veggies, I very politely asked if my portion of veggies with my meal could be generous. It was definitely not. On the upside, our servers were friendly, the food was flavourful, and service was timely. But those three criteria are also easily found in many other places in town, where menu prices are a much better value and the atmosphere much more pleasant. In the absence of anything that sets this establishment apart to justify the prices, why dine here?
   

   The Albion RoomsResponded 2 days ago

   Hello Norm, Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your visit didn’t meet your expectations, especially on a night meant to be relaxing before a show. We strive to create an inviting and comfortable atmosphere for all guests. Your comments are taken seriously. We understand how important ambiance is, especially when paired with a special evening out. Regarding your request for a more generous portion of vegetables, we regret that it wasn’t accommodated as you had hoped. Our team aims to meet reasonable guest preferences whenever possible. We truly appreciate your kind words about the service and the meal. We hope you might consider giving us another chance! Diane - F&B Manager
   

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2. G

   Gordon

   Ottawa1 review

   4.0

   Dined on May 10, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Albion Rooms has a nice atmosphere in a bright space with lots of windows. The food and drinks were well prepared. The server was friendly and attentive.
   

   The Albion RoomsResponded on May 20, 2025

   Dear Gordon, Thank you very much for choosing The Albion Rooms and your kind feedback. We're so glad to hear you enjoyed the vibe and felt well taken care of by our team. It truly means a lot to us! We truly appreciate your visit and hope to have the pleasure of seeing you again soon. Have a good day, Gaetan, Food & Beverage Supervisor.
   

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3. L

   Louis

   Vancouver1 review

   5.0

   Dined on May 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Find at The Albion Rooms! My second dinner, like the first, at The Albion Rooms was fantastic. The food was delicious, with outstanding flavours in every dish. Service was friendly and spot-on. A great spot for a memorable meal—highly recommend!
   

   The Albion RoomsResponded on May 13, 2025

   Dear Louis, Thank you so much for choosing The Albion Rooms and for your kind words! We’re so happy to hear that both of your visits were fantastic. It really means a lot to know you enjoyed the food, the service, and the atmosphere once again. We can’t wait to welcome you back soon! Wishing you a great day, Gaetan, Food & Beverage Supervisor
   

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4. J

   Jennifer VIP

   Montreal7 reviews

   3.0

   Dined on April 30, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Menu really tired and not a lot of variety. Just so so experience
   

   The Albion RoomsResponded on May 4, 2025

   Dear Jennifer, Thank you for choosing The Albion Rooms for dinner, We’re sorry to hear that your experience didn’t meet your expectations. Your feedback is important to us, and we will share your comments with our team to help us improve. We’re glad to know you enjoyed our cocktails, thank you for mentioning that! We hope to welcome you back for a better experience if you accept to give us a second chance ! Have a good day, Gaetan, Food & Beverage Supervisor.
   

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5. C

   Christine

   Ottawa2 reviews

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was exceptions and the service for our group was warm, attentive and accommodating
   

   The Albion RoomsResponded on April 14, 2025

   Dear Christine, Thank you so much for choosing The Albion Rooms and for your valuable feedback ! We’re delighted to hear that you and your group had such a great experience with us. We hope to welcome you all back again soon ! Best, Gaetan, F&B Supervisor
   

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6. L

   Laurie

   Ottawa3 reviews

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the chefs choice charcuterie and the duck wings. Both were absolutely phenomenal. Highly recommend.
   

   The Albion RoomsResponded on April 10, 2025

   Dear Laurie, Thanks for choosing us for your special moment and thank you to taking time to give us your feedback. We’re so glad you enjoyed the Charcuterie and Duck Wings. Your feedback is important to us and we will communicate it with our team ! We look forward to welcoming you back soon ! Have a good day, Gaetan, AR team
   

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7. B

   Brian

   Ottawa2 reviews

   3.0

   Dined on March 15, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   The experience was a little underwhelming. Decor is nice, solid "lounge" architecture and feel. Staff were all pleasant though it seemed like they were a little understaffed, perhaps it was just my server, who seemed new. The biggest letdown was the food. Crab cake starter was ok with standard crab cakes breaded and deep fried and nothing special. The mustard sauce that accompanied them was pretty good though. I had the "10" ounce sirloin which was not 10 ounces (closer to 8) and usually comes with baked potato etc., however I had a green salad instead. Steak was not cooked properly, unrendered fat and not good quality. It was average to low average and not worthy of the $45 price tag. There are better places you can go on a Saturday night.
   

   The Albion RoomsResponded on March 20, 2025

   Dear Brian, Thank you for choosing The Albion Rooms for dinner, We’re sorry to hear that your experience didn’t meet your expectations, especially regarding the service. Your comments will be shared with our team to ensure we continue improving and to the kitchen concerning the Steak and Crab cakes. It’s great to hear the ambiance and staff were pleasant. Your feedback is valuable, and we take it into consideration to improve the overall experience in the future. We hope to welcome you back for a better experience if you accept to give us a second chance ! Have a good day, AR team.
   

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8. J

   JulieAyn VIP

   Ottawa7 reviews

   5.0

   Dined on March 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience, food and service. We will be back
   

   The Albion RoomsResponded on March 20, 2025

   Dear Julie, Thank you to taking time to give us your feedback. We're so glad to hear you had a great experience with us. We look forward to welcoming you back soon ! Have a good day, AR team
   

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9. M

   Mike VIP

   Montreal2 reviews

   1.0

   Dined on February 21, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Service was slow considering we were the only table. Chicken Caesar salad was bland and chicken was very dry. Very disappointing.
   

   The Albion RoomsResponded on February 28, 2025

   Dear Mike, Thank you for taking time to give us your feedback. We’re sorry to hear that your experience didn’t meet expectations, especially regarding our service and Chicken Caesar Salad. We take pride in providing great food and hospitality, so we truly appreciate you bringing this to our attention. Your comments will be shared with our team to ensure we continue improving. If you’d be open to it, we’d love the opportunity to make things right—please reach out so we can personally follow up. We hope to welcome you back for a better experience in the future! Don't hesitate to reach me directly. Diane - F&B Manager
   

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10. S

    Sarah

    Ottawa27 reviews

    5.0

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely dinner - delicious food - quiet atmosphere.
    

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