The Alderman

Review summary

1. C

   Cheri

   Minneapolis

   9 reviews

   vip
   1.0

   9 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This was the worst experience I have had in a decade. When we arrived for our reservation the server took over 10 mins to great us and then did so with her hand full from busing a table and said she would be right back. Another gentleman came by and insisted there was only 1 table for two even though the restaurant was empty so we had to sit right next to another couple. The ledge had so much dust it hadn’t been cleaned in a couple months. The place was freezing they said their heat wasn’t working. The coffee was cold. My breakfast sandwich was so bad I couldn’t take a second bite. The bacon was think and undercooked. My daughter and I were hoping for a great NY breakfast and this was an epic fail. The only thing good was the croissant.
   

   The AldermanResponded 1 day ago

   Hi Cheri, We're really sorry to hear about your experience and are truly disheartened. We're currently reviewing the situation with our team and will reach out to you soon. We'll also send you a private email to stay in touch. Our sincere apologies for the poor experience, and we'll do everything we can to make it right. Thank you, The Alderman Management Team
   

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2. A

   Angela

   New York City

   133 reviews

   vip
   3.0

   133 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   The ambience was classy and the restaurant is decorated really nicely. The service was fantastic. The burrata appetizer was delicious and a little expensive for the food quantity. The skirt steak was about the size of two decks of cards placed side by side on a bed of diced up onions and sauce. It tasted good but was comically small. The non alcoholic drink was the size of a roaring twenties cocktail glass and was $14 which was also super pricey for the quantity of drink. There are better places to go for pre theater dinner and sadly we will not return to the Alderman.
   

   The AldermanResponded 1 day ago

   Hello Angela, Thank you for dining with us at The Alderman in NYC! We do our best to offer a quality experience and are glad you enjoyed your visit, though we understand you had some concerns. We aim for competitive pricing to provide the best value, such as offering two steak options of varying sizes and prices. We apologize if the cocktail seemed small; all our drinks, including non-alcoholic ones, are crafted with fresh, high-quality ingredients. We're happy you enjoyed the experience overall. Please join us again, and we will ensure you find value in every aspect of your visit. We hope to see you again soon! @Aldermannyc @Renwicknyc
   

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3. D

   David

   Hawaii

   5 reviews

   1.0

   5 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Very disappointing. The food was lame, boring and flavorless.
   

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4. R

   Ryan

   Melbourne

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 5

   Either the heat was broke or they keep it very chilly - tables were bundled. A different table asked three times about the heat before moving. Their kids fries ring up as $10 but regular fries are $9… figure that one out. It’s all a la carte including the kids meals... So our kid who got a typical chicken tenders (a breaded cutlet), fries, a lemonade ($9) and 2 scoops of vanilla ice cream via their ice cream bar cost $50. The sea bass was delicious. Small for $26 but at least tasty. That’s kind of their motto - would I return, probably not. No reason too when for that much $$, we can find many better options in midtown. 2 adults, 1 toddler and total including tip was $270.
   

   The AldermanResponded 1 day ago

   Hello Ryan, Thank you for your feedback. We apologize for any discomfort caused by the heat issue and the discrepancy in our fries pricing. Our team is currently investigating these concerns to ensure they are promptly addressed. At The Alderman, we strive to offer high-quality food and beverages, and your honest review helps us improve. We hope you will consider returning, as our team is committed to ensuring your experience meets your expectations and delivers great value. If you have any further needs or concerns, please don't hesitate to reach out to our team via our website. Thank you, The Alderman Management Team
   

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5. P

   Pete

   New York City

   6 reviews

   vip
   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Every course was incredible. From the Parker House rolls to the oysters to the skirt steak to the sea bass and the chocolate pudding dessert. WOW! We had a little hiccup in that the back half of the restaurant is very drafty and cold, but they were able to move us to the front half of the restaurant where it was warmer.
   

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6. S

   Sharon

   New York City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fantastic. Entire staff welcoming and friendly. Would highly recommend and come again
   

   The AldermanResponded 1 day ago

   Hello! Thank you for dining with us at The Alderman in NYC! It was a pleasure to have you, and we hope your experience was as delightful as the dishes & drinks we passionately prepare. For offers, discounts, & event information about Renwick Hospitality Restaurants & Bars, visit our website! We’re looking forward to your next visit and the opportunity to serve you again. @Aldermannyc @Renwicknyc
   

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7. R

   Rebecca

   Minneapolis

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was so welcoming and it was a wonderful experience
   

   The AldermanResponded 1 day ago

   Hello Rebecca! Thank you for dining with us at The Alderman in NYC! It was a pleasure to have you, and we hope your experience was as delightful as the dishes & drinks we passionately prepare. For offers, discounts, & event information about Renwick Hospitality Restaurants & Bars, visit our website! We’re looking forward to your next visit and the opportunity to serve you again. @Aldermannyc @Renwicknyc
   

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8. S

   Scott

   New York State

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Attended Thanksgiving at The Alderman and it was wonderful. I had a the Fig Gimlet at the bar before dinner and the bartenders were fantastic! Julio & Maria my servers were just wonderful. The food was really impressive. The endive salad was one of the best I’ve had. I also believe this was the first perfectly cooked turkey I’ve ever had. My family’s is always lovely, but this was above and beyond. Thank you for the wonderful holiday!
   

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   The AldermanResponded 1 day ago

   Hello Scott! Thank you for dining with us at The Alderman in NYC! It was a pleasure to have you, and we hope your experience was as delightful as the dishes & drinks we passionately prepare. For offers, discounts, & event information about Renwick Hospitality Restaurants & Bars, visit our website! We’re looking forward to your next visit and the opportunity to serve you again. @Aldermannyc @Renwicknyc
   

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9. L

   Lorraine

   New York City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a lovely and delicious dinner. The place is beautiful and the service is excellent.
   

   The AldermanResponded 1 day ago

   Hello Lorraine! Thank you for dining with us at The Alderman in NYC! It was a pleasure to have you, and we hope your experience was as delightful as the dishes & drinks we passionately prepare. For offers, discounts, & event information about Renwick Hospitality Restaurants & Bars, visit our website! We’re looking forward to your next visit and the opportunity to serve you again. @Aldermannyc @Renwicknyc
   

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10. J

    Jody

    New York City

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had Thanksgiving dinner. It was fabulous. A ton of food for the price and a wonderful staff!
    

    The AldermanResponded 1 day ago

    Hello! Thank you for dining with us at The Alderman in NYC! It was a pleasure to have you, and we hope your experience was as delightful as the dishes & drinks we passionately prepare. For offers, discounts, & event information about Renwick Hospitality Restaurants & Bars, visit our website! We’re looking forward to your next visit and the opportunity to serve you again. @Aldermannyc @Renwicknyc
    

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