The American Reserve Bar & Grille

Review summary

1. J

   Joanne

   Kansas City

   86 reviews

   4.0

   86 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Website says free parking. We have used free valet parking for years(we tipped valet). Last night were charged $15 for valet. Irritating
   

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2. P

   Pam

   VIP

   Kansas City

   105 reviews

   4.0

   105 reviews

   Dined on February 8, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   We have always enjoyed this boutique restaurant tucked in the back of the lobby of the hotel. This visit was quite disappointing from the quality of the food and presentation to the extremely slow service. Bar drinks were very slow coming out. The menu is not what is online any longer. The charcuterie board is overpriced for the contents presented and no veggies or olives or pickles on the board either. Overall disappointed.
   

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3. Y

   Yasmin

   Mexico City

   1 review

   4.0

   1 review

   Dined on February 1, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Overall, we had a great experience at The American Reserve Bar & Grill—the food, drinks, and service were excellent. However, the end of our visit left us disappointed. After spending over $300, we were unexpectedly asked to move because we were seated where the band usually sets up. While I understand the need for space, it would have been nice to be informed of this earlier rather than being asked to relocate. It put a damper on an otherwise enjoyable evening.
   

   The American Reserve Bar & GrilleResponded 7 days ago

   Hi Yasmin, Thank you for taking the time to share your feedback about your recent visit to The American Reserve Bar & Grill. We are thrilled to hear that you enjoyed our food, drinks, and service—your satisfaction is our top priority. However, we sincerely apologize for the inconvenience caused by having to relocate at the end of your evening. We understand how important it is for our guests to have a seamless experience, and we regret that we fell short of that. Thank you once again for your insights; they help us enhance our services. We hope you'll consider visiting us again soon!
   

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4. G

   Gayle

   VIP

   Oklahoma City

   15 reviews

   3.0

   15 reviews

   Dined on January 16, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   This was a good dinner but not outstanding and they seemed to be shorthanded in and out of the kitchen. My salmon was over done and we were just not impressed with any of it. They sat a large group next to us who were very loud and inconsiderate of other people sitting around them.
   

   The American Reserve Bar & GrilleResponded on January 26, 2025

   Hi Gayle, Thank you for taking the time to share your feedback regarding your recent dining experience with us. We sincerely appreciate your insights, as they help us improve our services. We apologize for any inconvenience caused by the noise from a nearby large group during your visit. We strive to create a comfortable atmosphere for all our guests and will take steps to manage such situations more effectively in the future. Thank you once again for your valuable feedback. We hope you will consider giving us another opportunity to provide you with a more enjoyable dining experience in the future.
   

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5. K

   Kathy

   San Francisco

   5 reviews

   3.0

   5 reviews

   Dined on January 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Food was not as good as last spring when we were here. Absolutely average. Restaurant did not validate valet parking either, a pet peeve of mine.
   

   The American Reserve Bar & GrilleResponded on January 26, 2025

   Hello Kathy, Thank you for taking the time to share your feedback regarding your recent visit to our restaurant. We sincerely apologize that your dining experience did not meet the standards. We are committed to providing exceptional food and service, and we regret that we fell short in both areas during your recent stay. We appreciate you bringing this issue to our attention, as it helps us improve our services for all guests. Our feedback is invaluable to us, and we hope you will consider giving us another opportunity in the future.
   

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6. D

   Donald

   Denver

   80 reviews

   4.0

   80 reviews

   Dined on January 6, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Quiet environment with accommodating staff. Limited menu, but well prepared.
   

   The American Reserve Bar & GrilleResponded on January 7, 2025

   Thanks for the review, Donald! We're thrilled to hear that you enjoyed your time at The American Reserve Bar & Grille. We appreciate your feedback on our limited menu. We look forward to welcoming you back soon!
   

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7. A

   Adu

   Kansas City

   1 review

   5.0

   1 review

   Dined on December 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was very helpful and attentive all night. Please send her our thanks. She was very patient and mindful throughout our stay. Our problem had to do with finding a parking spot before coming in. We ended up paying for parking at a nearby parking garage. We found out later that we could have parked for free in a space provided by the restaurant . Is there a way to send out a reminder of parking instructions when reservations are done? Other than that, everything else was great!
   

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8. T

   Taylor

   Kansas City

   2 reviews

   4.0

   2 reviews

   Dined on December 28, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Service was excellent. Meal was just okay, everything was good but nothing to write home about. Ordered a couple of espresso martinis, they didn’t skimp on the vodka, it was very good. Ambiance was good, dim lit room with masculinity feel to decor. We always wanted to try this restaurant, but we won’t be returning now that we can say we have been there
   

   The American Reserve Bar & GrilleResponded on January 7, 2025

   Hi Taylor, Thank you for taking the time to share your experience with us. We strive to create memorable dining experiences, and we regret that the meal did not meet your expectations. Your insights regarding our menu will be taken into consideration as we continually seek ways to enhance our offerings. Thank you once again for sharing your thoughts, and we wish to see you again in the future!
   

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9. L

   Laura

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Nice Christmas dinner with good food and friendly service.
   

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10. B

    Bradley

    St. Louis

    7 reviews

    3.0

    7 reviews

    Dined on December 25, 2024

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 3

    Not a good experience. Valet service was horrible. Front desk person was almost hostile and the food was bland. Would not recommend.
    

    The American Reserve Bar & GrilleResponded on December 27, 2024

    Hi Bradley, We're truly sorry to hear about your experience at The American Reserve Bar & Grille. It's disappointing to know that our service and food didn't meet your expectations. We strive to provide our guests with a memorable dining experience, and it seems we fell short this time. We appreciate your feedback and will definitely use it to improve. We hope you'll give us another chance in the future!
    

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