The Americano - Atlanta

Review summary

1. K

   Keyunna

   Atlanta

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very nice establishment w very flavorful food. Staff were incredibly nice and welcoming. Service was fast. It wasn’t loud. My boyfriend and I went early on a Friday night and it was a very pleasant experience overall. The ambience was impeccable and the service as well. Thank you so much to everyone who made our night special! We will be returning!
   

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2. A

   Angela

   VIP

   Washington DC

   12 reviews

   5.0

   12 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Katlyn was absolutely amazing! The best server here. She made my birthday and I will be back because of her. The food was phenomenal and I will definitely be back.
   

   The Americano - AtlantaResponded 4 days ago

   Dear Angela, Thank you for celebrating your birthday with us at The Americano Restaurant, and for spotlighting our delicious cuisine and Katlyn's incredible service! Your feedback is appreciated, and we look forward to having you join us for many more memorable dining experiences! Kindest regards, Phillip Huber Director of Outlets
   

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3. G

   Gregory

   Atlanta

   6 reviews

   4.0

   6 reviews

   Dined on March 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Great ambiance. Service wasn't terrible but also not great. The food was a little lackluster overall but decent. The highlight was definitely the potato puree. Everyone was super friendly.
   

   The Americano - AtlantaResponded 6 days ago

   Dear Gregory, Although we are delighted that you enjoyed the ambiance and the potato puree during your time here, we are sorry that the food offerings and service missed the mark. We sincerely appreciate your feedback and will share your comments with our team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope to welcome you back for a truly exceptional dining experience in the future. Kindest regards, Phillip Huber Director of Outlets
   

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4. T

   Tamara

   VIP

   Atlanta

   5 reviews

   5.0

   5 reviews

   Dined on February 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible service! Every person in front of house was so welcoming. Our server, James, was the best! Would go back just because of how wonderfully we were treated.
   

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   The Americano - AtlantaResponded on February 26, 2025

   Dear Tamara, Thank you for sharing such kind words with us! It's terrific that our remarkable team members made an incredible impression on you. We look forward to welcoming you back for another exceptional dining experience here at The Americano Restaurant, so please feel free to return anytime. Kindest regards, Phillip Huber Director of Outlets
   

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5. M

   Melanie

   Atlanta

   1 review

   5.0

   1 review

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really loved my birthday lunch! Outstanding service and high quality dishes. I had the burratta and steak for my entree. Loved the atmosphere and ambiance!
   

   The Americano - AtlantaResponded on February 26, 2025

   Dear Melanie, Happy birthday! Thank you for your outstanding review and for choosing The Americano Restaurant for such a special occasion. We appreciate your kind words, and we hope to welcome you back soon. Kindest regards, Phillip Huber Director of Outlets
   

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6. A

   Angel

   Atlanta

   1 review

   5.0

   1 review

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing! The most relaxing, enjoyable dining experience to date! Will be back soon! Do yourself a favor and....get the fries!! Best I've ever had!!
   

   The Americano - AtlantaResponded on February 24, 2025

   Dear Angel, Thank you for dining with us at The Americano Restaurant! We're thrilled you had such a relaxing and enjoyable experience. It’s fantastic that you loved the fries—we couldn’t agree more! We look forward to welcoming you back soon for another amazing meal. Kindest regards, Phillip Huber Director of Outlets
   

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7. P

   Peter J .

   VIP

   Atlanta

   70 reviews

   5.0

   70 reviews

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is my 2nd time at the Americano Atlanta and each experience has been better than the last. The food and service were over the top. Our waiter Gonzalo was everything you would hope for. He was helpful, knowledgeable, and very friendly and made the evening even more enjoyable. The food was fantastic, honestly the best restaurant i have been to in a long time. I will definitely be back. Thank you to GM Phillip for the welcoming words and hospitality.
   

   The Americano - AtlantaResponded on February 24, 2025

   Dear Peter, Thank you for your kind words! It’s great that each visit has been better than the last. Gonzalo’s service truly makes a difference, and we’ll be sure to share your compliments with him. Knowing you had such a fantastic dining experience means a lot, and we look forward to welcoming you back again soon. Kindest regards, Phil Huber Director of Outlets
   

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8. D

   Devante

   Richmond

   1 review

   1.0

   1 review

   Dined on February 17, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   The food was not good, pass 250 to not enjoy my dinner, should have went to Ruth Chris…
   

   The Americano - AtlantaResponded on February 19, 2025

   Dear Devante, Thank you for taking the time to leave us your feedback. We are sorry if your dining experience fell short of your expectations. Rest assured, we will share your comments with our team as we continuously strive to make improvements for our great diners. It was a pleasure having you here, and we hope to have another chance to go above and beyond for you in the future. Kindest regards, Phillip Huber Director of Outlets
   

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9. T

   Tijan

   Philadelphia

   1 review

   5.0

   1 review

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First class food, first class service. We expected the food to be great but the service blew us away. Gonçalo was knowledgeable, and almost as if he was reading our minds. I was very impressed and we're going back!
   

   The Americano - AtlantaResponded on February 19, 2025

   Dear Tijan, We are so happy that you enjoyed everything about your time with us, from our delicious food offerings to our team's amazing service. Thank you so much for the perfect rating, and we hope to welcome you back to The Americano Restaurant for another outstanding dining experience in the future. Kindest regards, Phillip Huber Director of Outlets
   

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10. S

    Sharon

    VIP

    Atlanta

    2 reviews

    3.0

    2 reviews

    Dined on February 16, 2025

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 5

    Pros: Extremely friendly staff, lovely atmosohere. Cons: Service was very friendly but absolutely lacking. It was impossible to get more drinks or order our food. Food was average at best and very expensive.
    

    The Americano - AtlantaResponded on February 17, 2025

    Dear Sharon, Thank you for your review and feedback. It was a pleasure to welcome you to our restaurant, but we apologize for the delay with your order and other concerns. Rest assured, your valuable thoughts will be discussed internally so our team has the opportunity to improve. Despite this, we're glad you liked our inviting atmosphere. Please consider giving us another chance to exceed your expectations, reach out to me directly in advance so I may ensure complete satisfaction. Kindest regards, Phillip Huber Director of Outlets
    

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