The Americano

The Americano reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Susan

   Phoenix3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So loved this restaurant. I was very impressed with the food, staff and the interior. This was my first time there and I would for sure go back again. A very pleasant experience.
   

   The AmericanoResponded 1 day ago

   Thank you so much for your kind words and for choosing to dine with us for the first time. We're thrilled to hear you enjoyed the food, our team, and the ambiance. We look forward to welcoming you back again soon for another great experience! Director of Service, Vito Armogida
   

   Is this helpful?

2. J

   Janet

   Phoenix8 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a beautiful place! Great ambience. A little more lighting for these over 60 eyes would have been helpful for reading the menu though!
   

   The AmericanoResponded 1 day ago

   Thank you for the lovely words we’re so glad you enjoyed the space and atmosphere! And we really appreciate the note about the lighting. We’ll keep that in mind to make things a bit easier on the eyes next time. Can’t wait to have you back! Director of Service, Vito Armogida
   

   Is this helpful?

3. C

   Chantal

   San Francisco6 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sat at the bar for dinner since our table took over 45min past our reservation time. Besides that, food, ambiance, and service was great!
   

   The AmericanoResponded 1 day ago

   Thank you for joining us and for taking the time to share your experience. I’m sorry to hear about the unexpected wait for your table we really appreciate your patience. I’m glad the bar team was able to take great care of you and that the food and ambiance made a positive impression. We hope to welcome you back again soon! Director of Service, Vito Armogida
   

   Is this helpful?

4. J

   Jill VIP

   Phoenix10 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Beautiful restaurant with very good food. The service was very good, but the music playing was a little too loud. Cocktails were very good, but quantity in the glass was disappointing.
   

   Is this helpful?

5. S

   Susan VIP

   Phoenix7 reviews

   5.0

   Dined on April 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious and our waiter August was terrific!
   

   Is this helpful?

6. J

   John VIP

   Denver99 reviews

   2.0

   Dined on April 30, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   The hostess was absent when we arrived, leaving the station and her cell phone unattended. One of the bartenders could see that. We were seated 5 mins later. Gavin, our server, did not know we are returnees. Servers should be aware of this for each reservation. Our salads came 20 min into service. The gem Caesar was bright, nicely seasoned. The Fennel & Celery was loaded with radicchio. It had dates, but not enough to balance the bitterness of the radicchio. Plating was also a mess -- simply dumped on the plate like a cafeteria. At least make it restaurant-worthy. The kitchen was slow to respond to orders. It took 30 min after the salads for entrées to arrive. The salmon was cooked perfectly -- not dry, but well-seasoned. Too little spinach, though -- not even a spoonful. The mustard butter was too weak to stand up to the sweetness of the salmon seasoning. But when we asked for Dijon, the server brought back more of the same. We had to get Gavin to correct that. The worst dish was the pasta bolognese. We asked for a gluten-free version, and were promised a rotini. This turned out to be a rigatoni, but it was practically raw. Obvious that the cook had neglected to test it or taste it. Flaws like this would not have happened when Americano was under Scott Conant's watch. When we complained to the one who brought the dish, he simply replied that he would let the chef know, but did not bother to tell Gavin, nor take the dish away. We had to flag down Gavin 5 min later to have the kitchen redo the pasta. The manager brought the rigatoni back after another 20 min, and this time, with the help of another chef, it was done properly. The sauce had a rich bolognese flavor. Bravo! We finished with a nice affogato, and a decent carrot cake, and got a bonus of gelato. In all, not a bad service, but the kitchen needs refinement. Two hours for 3 courses is slow....
   

   Is this helpful?

7. M

   Marietta VIP

   Indiana7 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time to dine at The Americano in Scottsdale.. Fantastic experience from beginning to end! Top tier food and staff 🤍 10/10 would go again!
   

   The AmericanoResponded on April 29, 2025

   Thank you so much for your wonderful review! We're thrilled to hear you had a fantastic experience at The Americano Scottsdale. It means a lot to our team to know you enjoyed both the food and the service. We can't wait to welcome you back again soon! Director of Service, Vito Armogida
   

   Is this helpful?

8. D

   Denise VIP

   Tahoe9 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an amazing experience. The service was great, the food was delicious, the cocktails were fantastic and David made it extra special. We will definitely be back.
   

   The AmericanoResponded on April 29, 2025

   Thank you for the great feedback! We're thrilled you enjoyed everything, and we're glad David helped make your experience memorable. We look forward to welcoming you back! Director of Service, Vito Armogida
   

   Is this helpful?

9. M

   Marie VIP

   Phoenix52 reviews

   5.0

   Dined on April 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have been wanting to try this restaurant for a long time. We dined there last night for our anniversary and we were not let down.The hostess was extremely friendly and accommodating, We were sat right away and our server Gavin came right over to explain the menu and take our drink orders. I can't say enough about Gavin and his service and knowledge and also the other servers. The food was absolutely delicious! This will certainly be one of our staple restaurants in Scottsdale.
   

   The AmericanoResponded on April 29, 2025

   Thank you for celebrating your anniversary with us! We're thrilled to hear you had such a great experience, from the warm welcome at the door to Gavin’s outstanding service and the support from our entire team. We'll be sure to share your kind words with everyone. We’re honored to be one of your go to spots in Scottsdale and can't wait to welcome you back! Director of Service, Vito Armogida
   

   Is this helpful?

10. s

    shannon

    Phoenix1 review

    5.0

    Dined on April 24, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    5 star all the way from entering, to service and the food! The food!!! Oh my God! It was incredible! I have never had short ribs so tender and cooked to perfection! The pasta and gnocchi are so fresh, savored every bite! I would recommend the meat balls as an appetizer as well! The focaccia melted in your mouth! The service was incredible as well! This is the spot to celebrate a special occasion, or for a relaxing experience during the week! The Americano has raised the bar in Scottsdale! Your missing out if you have not been!
    

    The AmericanoResponded on April 24, 2025

    Thank you so much for this incredible review! We’re absolutely thrilled to hear you had such a memorable experience from start to finish. This week's Short Rib feature was definitely a fan favorite, we'll be sure to pass along the note to the chef team! Our team takes great pride in making every visit special, whether it’s a celebration or a casual night out, so your kind words truly mean everything. We can’t wait to welcome you back soon, thank you for helping us raise the bar! -- Vito Armogida | Director of Service
    

    Is this helpful?