The Bank At Bude

The Bank At Bude reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Keith

   Kent4 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 1

   Crowded space with dogs lying around in the eating area. Food ok but nothing special and very expensive. Not the place for me.
   

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2. H

   Hannah

   Kent1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely gorgeous dinner! Service by the young lad was brilliant, as were his recommendations! We sat in an outdoor private pod which was very cute and included a window fan and heater if needed. Definitely will return if down here for holiday again. Brilliant. Thanks team!
   

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3. L

   Lisa

   Devon2 reviews

   4.0

   Dined on April 9, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely evening at The Bank. Service and atmosphere was very good. Lots of choice on the menu. Only criticism was that the calamari was over cooked.
   

   The Bank At BudeResponded on April 10, 2025

   Hi Lisa, Many thanks for your recent visit and taking the time to leave us your feedback! We are so pleased to hear you enjoyed the majority of your experience with us although, very sorry the calamari was overcooked! We'd of been happy to get a fresh portion made for you and do apologise we didn't spot this on the night for you. We hope to welcome you back again soon for another enjoyable evening. Huge thanks again from all of us here :).
   

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4. K

   Keith

   London1 review

   4.0

   Dined on April 4, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   excellent food and service. The cocktails are awesome. Going back
   

   The Bank At BudeResponded on April 6, 2025

   Hi Keith, Many thanks for your recent visit and taking the time to leave your review, we are so happy to hear you enjoyed your evening with us! Our staff retain 100% of their card and cash tips and always have under our management. Our tip policy is completely transparent and fair for each member of the team, no monies are deducted from their tip pot by management or the business. We strongly believe our team earn their tips through their excellent service, attention to detail and pride in their profession and their tips reflect the great work they all do. Huge thanks again for your visit, we do hope to welcome you again soon.
   

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5. S

   Sarah

   Oxford3 reviews

   4.0

   Dined on April 3, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lovely tapas restaurant with a great selection of dishes, from veg to meat and fish plus sides and extras. Good drinks selection too, along with cocktails. Nice setting with views over the nature reserve. Staff were friendly, efficient and professional, gave good advice when needed. Would definitely recommend, but advise booking in advance as very popular and busy.
   

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   The Bank At BudeResponded on April 6, 2025

   Hi Sarah, Thank you so much for your recent visit and taking the time to leave your lovely feedback. The team will be thrilled to read your kind words and hear you enjoyed your evening with us! We look forward to welcoming you again soon :)
   

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6. P

   Peter

   London2 reviews

   1.0

   Dined on March 30, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Visited for Motherrs Day and daughter’s 16th birthday. Restaurant was like a hot day in a glasshouse. Staff appeared unaware. Too engrossed in their conversations. Near impossible to attract their attention. No water until eventually got them to attend. Had to ask for free drink offered to “mother”. Never got any recognition for my mention about birthday celebration when making booking on this app. They did clear up when my wife accidentally spilt he wine. No offer to replace. Until I asked. Then my paella arrived with practically raw rice. No offer to discount. When I explained at the end that we had had a poor experience they aplogised but showed no interest in finding out why or how to redress. Very poor. Sorry. Have been to this restaurant many times before and it has been ok and sometimes good. Won’t be back I’m afraid. Such a shame. Needs better management control of staff
   

   The Bank At BudeResponded on April 1, 2025

   Hi Peter, Many thanks for your visit and feedback although I am sorry to hear yours was not up to our usual high standards. We welcome the opportunity to speak with you directly should be happy to reach out as we know text can sometimes be misconstrued however, 100% appreciate you may not wish to in which case we can only send our sincere apologies and try to answer some of the above here. Our Mothers Day treat was an automatic discount upon ordering & if not ordered upfront, free pudding/fizz offered once a little further into the meal to let mums have time to choose. The paella we can only apologise again & do hope you enjoyed the fresh refire. We would of course added a candle & singsong with a dessert for your daughter if requested as not all guests enjoyed us doing so automatically.
   

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7. P

   Philippa

   Cornwall1 review

   3.0

   Dined on March 29, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Such a lovely place to eat, quirky and beautifully done out, lovely staff and amazing food, great variety. Took a while for our order to be taken and we felt there were too many red chilli’s in a lot of the dishes which overwhelmed the overall flavour. We had a great night though and would highly recommend the bank to friends and family.
   

   The Bank At BudeResponded on April 1, 2025

   Hi Phillipa, Many thanks for your recent visit and feedback, we love to hear from our guests! We are sorry to hear your order took a little while to take, for large parties we do like to give plenty of time as lots to discuss and choose from, if we were a little off the mark here, again our sincerest apologies. We are so pleased to hear you enjoyed all your dishes albeit a couple not being quite to your palette and that you all had a lovely experience with us. We very much look forward to welcoming you again. Huge thanks again :)
   

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8. v

   vicky

   Buckinghamshire1 review

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food today was on point as always, we ate early evening and particularly enjoyed the battered fish, king prawns and calamari. Service was fantastic and we had a quiet corner to enjoy birthday celebrations. 100% will return :)
   

   The Bank At BudeResponded on March 26, 2025

   Hi Vicky, Thank you so much for your recent visit and taking the time to leave your feedback. We are absolutely delighted to hear you enjoyed your tapas choices and the team looked after you so well. We are honoured to have been a part of the birthday celebrations and hope you carried onto enjoy a fantastic weekend! Look forward to welcoming you back again soon, The Bank at Bude Team :).
   

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9. M

   Michelle

   Devon2 reviews

   5.0

   Dined on March 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Well worth a visit a real treat food delicious service great
   

   The Bank At BudeResponded on March 22, 2025

   Hi Michelle, Thank you so much for your lovely review! The team will be delighted with you kind comments :). Huge thanks again for visiting us, we look forward to seeing you again soon.
   

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10. T

    Tracy

    South Wales1 review

    5.0

    Dined on March 18, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    What a lovely place and so dog friendly. The food and service was fantastic
    

    The Bank At BudeResponded on March 20, 2025

    Hi Tracy, Thank you so much for your recent visit, we are delighted to hear you all had an enjoyable evening with us including Willow! The team will be so happy to read your kind words, huge thanks again & we look forward to welcoming you back soon. Best wishes, All of us here at The Bank :)
    

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