The Bank At Bude

Review summary

1. M

   Mick

   Leicestershire

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   This is only the second time we have been to The Bank because we are on holiday. If we lived locally we would use it a lot more.
   

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2. J

   Janet

   Cornwall

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. Great evening. Never get a bad meal here.
   

   The Bank At BudeResponded 5 days ago

   Hi Janet, Thank you so much for your recent visit and taking some time to leave us your feedback! The team will be delighted to hear you had another enjoyable experience with us, they truly love to hear from our guests. We hope to welcome you back again soon for another lovely meal. All the best :)
   

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3. D

   Dave

   Oxford

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great food and service, only negative I can think of is that the fantastic whitebait was no longer on the menu!
   

   The Bank At BudeResponded 5 days ago

   Hi Dave, Thank you so much for your recent visit and taking the time to leave your lovely feedback, we hugely appreciate it! The team will be so pleased to hear you enjoyed everything with us and had a great evening. Ah, the whitebait! We do have it on our specials menu from time to time so be sure to keep an eye on our social media platforms for when it's their week to shine! We can also try and get a small quantity as a special request on your next visit if you let us know beforehand :). We do hope to welcome you back again soon and huge thanks again from all of us here at The Bank.
   

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4. H

   Helen

   Bath

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very pleased with the welcome, the ambience, food and service.
   

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5. D

   Darren

   Hungary

   1 review

   1.0

   1 review

   Dined on November 9, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Shocking service, very little availability of the menu and long waits. Staff was generally rude and couldn’t care less about being there. Only one toilet for the whole establishment with a queue and was filthy with no toilet roll. Generally very disappointed as had good expectations before hand!
   

   The Bank At BudeResponded on November 11, 2024

   Hi Darren, Many thanks for your recent visit although we are very sorry to hear you left disappointed. Our team pride themselves on their customer service so we are shocked to hear you felt any member of the team was rude or uncaring, we would very much like to investigate this if you would be happy to reach out to us directly and advise in a little more detail? Unfortunately, due to the close proximity of the nature reserve, one toilet is all that's permitted currently however, we are working closely with the local council to hopefully change this in the future. If your visit to the bathroom was in between a toilet check by our managers and another guest had left unsightly, we can only apologise for this and will look to increase our checks from hourly where possible. Thank you,
   

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6. L

   Louise

   Cornwall

   1 review

   5.0

   1 review

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful food as always. Booked a pod for my daughters 21st, which was lovely and personal. Not the cheapest but food is always spot on. See you again in the summer x
   

   The Bank At BudeResponded on November 9, 2024

   Hi Louise, Thank you so much for your recent visit and choosing us to celebrate your daughter's special birthday! We are delighted to hear you all had an enjoyable evening and look forward to seeing you in the Summer. A huge Happy Birthday wish from all of us here at The Bank, have a fantastic weekend of celebrations!
   

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7. J

   Jason

   Cornwall

   7 reviews

   5.0

   7 reviews

   Dined on November 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   2nd visit in the week. Yet again, the food and service was excellent. The Bank never disappoints. It’s always a pleasure to visit when we are in Bude
   

   The Bank At BudeResponded on November 11, 2024

   Hi Jason, A huge thank you from all of us here at The Bank, it was an absolute pleasure to welcome you all both evenings and are so happy to hear both nights were thoroughly enjoyed. We hope you all have had a fantastic time visiting Bude this time round and very much look forward to seeing you on the next trip. Very best wishes from the whole team :).
   

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8. N

   Nichola

   Devon

   2 reviews

   3.0

   2 reviews

   Dined on November 6, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   lovely restaurant,for tapas the portions are large!and plenty of choices,nice ambiance and great decor!evie our waitress to was very attentive,will definitely recommend this place to anyone.
   

   The Bank At BudeResponded on November 7, 2024

   Hi Nichola, Thank you so much for your recent visit and lovely feedback. We are so pleased to hear that you enjoyed everything and Evie will be delighted to hear your review. Huge thanks again, we look forward to welcoming you again soon!
   

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9. J

   Jason

   Cornwall

   7 reviews

   5.0

   7 reviews

   Dined on November 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   4 of our group have been before. 2 were first time visitors. They were rather impressed with the food, the service. So much so they wanted to book again, so we are returning on 7/11 for a second visit before we return home. The food is amazing, the service is fabulous, a lovely setting and you aren’t rushed. As regular visitors to Bude, my wife and I eat here every time we come down. A trip to Bude isn’t complete without eating at The Bank
   

   The Bank At BudeResponded on November 6, 2024

   Hi Jason, Thank you so much, this is just wonderful to hear! The whole team will be delighted you all thoroughly enjoyed your evening with us and hugely appreciate you taking the time to leave your comments. We very much look forward to seeing you again this week and hope for another evening of good food and even better company! See you all very soon :) The Bank at Bude Team
   

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10. m

    malcolm

    Cornwall

    1 review

    5.0

    1 review

    Dined on November 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    FOOD WELL PRESENTED WELL COOKED AND SERVED EFFICENTLY RECOOMEN WITHOYT HESITATION
    

    The Bank At BudeResponded on November 2, 2024

    Hi Malcolm, Thank you so much for your recent visit and taking the time to leave your review. We are delighted to hear you enjoyed your experience with us and hope to see you again soon! Many thanks again :)
    

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