The Banquet - London

Review summary

1. B

   Bailey

   Toronto

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   When ordering the vegetarian substitute, we were given the meat anyway. Weren’t given the extra sauces as requested, had to go to the bar to ask for them as the server stopped coming to our table for almost an hour after saying she was bringing us water (we never got the water). When the sauces were brought to us, they were the wrong sauce. We asked questions about the spinning wheel (it says “ask us about it”) on the wheel, we were given a non-answer and still had no clue about what it was etc. Server came maybe 3 times in the 3 hours we were there. And no, it was not busy, there were only 3 other tables with guests in the restaurant for 95% of our visit. Food is good and fresh when you receive the correct item but the service unfortunately ruined the experience.
   

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2. B

   Brian

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Went for dinner with family for first time. Most of our food was cold. The waitress was pleasant. Our appetizers came at the same time as our meal. Probably won’t be back
   

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3. R

   Rhonda

   Toronto

   1 review

   5.0

   1 review

   Dined on November 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent! The service was superb! Will definitely be back.
   

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4. S

   Sarah

   Toronto

   3 reviews

   1.0

   3 reviews

   Dined on October 24, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   We had a reservation but didn’t even get seated. Not because it was busy (there were only people at 2 tables) but because there was no hostess and the waitress kept making eye contact with us but just walked away and didn’t say anything to us. We waited 5 mins to be seated but no one ever came so we left and went to down the street to a different restaurant to eat. Can’t rate the food as we didn’t even get the option to eat.
   

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5. M

   Maddie

   Toronto

   1 review

   3.0

   1 review

   Dined on October 5, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   I am a seafood lover. The seafood was good but the broth needed a lot more flavour. My daughter was my date and we had a blast.
   

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6. D

   Darryl

   Toronto

   1 review

   1.0

   1 review

   Dined on August 18, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Terrible service. Had to ask for a drink menu 3 times before we gave up on our server and asked another. She left us for an hour and a half without checking on us. We wanted to order food and had to beg a second server to get ours. Good was mediocre at best and wasn’t served hot but prices were higher than most places in the area. Went to watch UFC and although sound was on it wasn’t loud enough to hear. When we finished eating it took 30 mins to find our server to ask for the bill, then she delivered it and left for 30 mins before coming back with the machine so we could pay. When we finally did leave we found her outside flirting with the security guard at the front door which is probably why we couldn’t find her all night. 1/10 would not recommend to anyone
   

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7. T

   Tanner

   Toronto

   1 review

   2.0

   1 review

   Dined on August 10, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   Booked a dining room reservation for my girlfriend’s birthday… really excited to try this interesting style of restaurant as they have (or are supposed to have) a variety of games and activities you can partake in beyond just eating and leaving. When we arrived, the entire place was covered in cardboard boxes like they just got a delivery and for some reason decided to pack their entire dining room with the packages instead of unpacking them. With that in mind, you could barely enter the restaurant with all the boxes and junk lining the halls. No access to dining room, no host to meet at the door, we weren’t even sure the place was open, the door was propped open we thought maybe they were supposed to be closed and a worker forgot to shut the door. We made our way to the rooftop patio as the rest of the place was inaccessible. Host (on rooftop)ignored that my reservation was for the dining room and sat us on the rooftop patio, already upset that we were put on the rooftop patio (it was a cold day and I HATE eating outside so we never would’ve come if they were honest with us and informed customers that only the rooftop patio is open at this moment) they gave us a table so wobbly it just about tipped my drink. We asked for another one and directed them to a free table, their response was that the other table was EVEN WORSE. Luckily, a few minutes later another table became available. Our waitress introduced herself when we sat down and we never saw her again for the rest of the evening. After waiting 30 minutes for the waitress who never showed up again, we eventually just flagged down the bartender and placed our order with him. We ordered appetizers and a cocktail, which were overpriced but decent. After a while, in the cold and uncomfortable crowded patio the experience just became so sour that we left without ordering entrees, to go eat at another restaurant. Ended up costing me nearly $100 and we didn’t even get to eat! Horrible way to spend one’s 25th birthday!
   

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8. TW

   TanyaW

   Toronto

   8 reviews

   5.0

   8 reviews

   Dined on July 26, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Loved the roof top patio. Excellent service from Lily. Cocktails were yummy. So was poutine. Didn’t like the pizza. Nachos were okay - not enough cheese. Music got really loud later on.
   

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9. OT

   OpenTable Diner

   Toronto

   1 review

   4.0

   1 review

   Dined on July 11, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great atmosphere on the roof top patio! Would highly recommend!
   

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10. OT

    OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on June 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing I enjoy myself 🎉🎉🎉🎉🎉🎉🎉🎊🎊🎊🎊🎊🎉🎉The music 🎼 was amazing too and all the staff was very nice 👍
    

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