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This is our second time there and both times the entry experience is extremely awkward. You announce your reservation and then they tell you to sit down, which is irritating. And then 20 seconds later they say your table is ready. It may or may not be ready, more confusion, what’s your name again? they need to smooth out this experience. We sat for 25 minutes before our drinks were brought to us. Each time we had a course of meal delivered, there was always cutlery missing, and we had to wait and chase it down. Our server, just like the first time, was very slow to accommodate us. It felt like we were rushed in our interactions with him. We had to ask for a dessert menu, not offered it nor where we offered coffee or tea. The lighting is bright for a dinner experience, but it’s fine. 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Lindsay, our server, was very attentive and excellent in every way.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"John","metro":{"metroId":7,"displayName":"Greater Boston","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-29T14:09:38Z","dinedDateTime":"2025-03-28T19:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1318243-19415-110191011271","text":"Our waiter, Clem, was amazing he provided a wonderful experience. 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Enjoy Creative Cuisine at Downtown Wellen Park's Landmark Lakefront Restaurant NEW AMERICAN CUISINE Enjoy citruswood-fired steaks, seafood, and pasta, plus creative chef-driven small plates while surrounded by beautiful scenic views.
Additional information
Dining style
Casual Dining
Price
$50 and over
Cuisines
American, Cocktail Bar, Comfort Food
Hours of operation
Mon–Thu, Sun 11:30 am–9:00 pm
Fri, Sat 11:30 am–10:00 pm
Marinated Zucchini, Red Onions & Peppers, Goat Cheese & Basil Pesto on Ciabatta Roll
What 462 people are saying
The Banyan House reviews from people who’ve dined at this restaurant. Based on recent rating.
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4
4.4 based on recent ratings
4.4Food
4.5Service
4.5Ambience
4.1Value
Noise • Moderate
Review summary
AI-generated from verified diner reviews
The Banyan House offers a "beautiful atmosphere" with "fabulous food" and "wonderful service." Diners love the "amazing cocktails" and "stunning sunset views" especially when seated outside. The menu is praised for its "nice selection of entrees," while standout service from staff like Christopher, Cem, and Marley enhances the experience.
462 Reviews
H
Helen
Tampa1 review
5.0
Dined 1 day ago
Overall 5
Food 5
Service 5
Ambience 5
Brunch was fantastic! Mimosas were awesome as well. Everyone is very friendly and service was above and beyond! Our waitress, Kirstin, was AMAZING!
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B
Bill VIP
Detroit22 reviews
5.0
Dined 2 days ago
Overall 5
Food 5
Service 5
Ambience 5
Our first visit. Greeted by manager. Great service from Chelsie. Great food. We will return.
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R
Randy
Toronto4 reviews
4.0
Dined 2 days ago
Overall 4
Food 5
Service 2
Ambience 3
All of the meals we had were very good, and those were the short rib, the pork and the lamb. The lobster, fritters, tomato bisque, and onion soup were excellent. This is our second time there and both times the entry experience is extremely awkward. You announce your reservation and then they tell you to sit down, which is irritating. And then 20 seconds later they say your table is ready. It may or may not be ready, more confusion, what’s your name again? they need to smooth out this experience. We sat for 25 minutes before our drinks were brought to us. Each time we had a course of meal delivered, there was always cutlery missing, and we had to wait and chase it down. Our server, just like the first time, was very slow to accommodate us. It felt like we were rushed in our interactions with him. We had to ask for a dessert menu, not offered it nor where we offered coffee or tea. The lighting is bright for a dinner experience, but it’s fine. The food is great, I would just hope that they work on the guest experience more.
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K
Kelly VIP
Key West17 reviews
5.0
Dined 2 days ago
Overall 5
Food 5
Service 5
Ambience 4
Server was great! We had to move inside due to rain and it was seamless!
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T
Taylor VIP
Chicago3 reviews
1.0
Dined 3 days ago
Overall 1
Food 1
Service 1
Ambience 1
We had a reservation for 7:15 PM outside and arrived a little early, fully prepared to wait. However, after more than 30 minutes, we were still without a table. While we were offered indoor seating, we specifically requested to sit outside—just not in the side patio where a large group of kids was running around, screaming, and playing football.
When a table finally became available, that’s exactly where we were seated. To make matters worse, no server came to greet us or take our order. The host was beyond rude, clapping her hands at us and dismissively saying, “You’ll have a table when we have one, that’s all I can do.”
At that point, we got up and left. We ended up having a fantastic experience just down the street, and as someone who lives here full-time, I can confidently say we won’t be back. Unprofessional service, a complete disregard for reservations, and an overall disappointing experience.
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C
Christine
Charleston1 review
5.0
Dined 3 days ago
Overall 5
Food 5
Service 5
Ambience 5
We had a great experience. Our server Brie was charming and had wonderful knowledge about the menu. The Mango Mojito was delicious. I can’t say enough great things about this restaurant We will definitely go back
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J
John
Greater Boston3 reviews
5.0
Dined 3 days ago
Overall 5
Food 5
Service 5
Ambience 5
Our drinks were delicious and fun. Our entrees were yummy. Lindsay, our server, was very attentive and excellent in every way.
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C
Catherine
Naples1 review
5.0
Dined 3 days ago
Overall 5
Food 4
Service 5
Ambience 5
Our waiter, Clem, was amazing he provided a wonderful experience. It was very friendly, personable and funny.
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B
Beverly
Philadelphia2 reviews
5.0
Dined 4 days ago
Overall 5
Food 5
Service 5
Ambience 5
Had a dinner for 12 people. Table was set outside in a secluded area. Service from Jem was excellent. Food…delicious
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j
jay VIP
Tampa60 reviews
5.0
Dined 4 days ago
Overall 5
Food 5
Service 5
Ambience 5
Stopped in for apps and a cocktail. Wonderful experience
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FAQs
The Banyan House is rated 4.4 stars by 462 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.