The Bath Priory - The Restaurant

The Bath Priory - The Restaurant reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Donald

   Washington, D.C. Area3 reviews

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   We arrived very early for our scheduled tea time, so the staff allowed us to sit outside on the terrace and enjoy the sun and garden. When our reservation time came around the waiter brought our chosen teas. The teas were fabulous. Unfortunately it took them over 30 minutes to bring out the tea sandwiches & pastries by which time I was finished with my tea & my daughter's tea was cold. My 4 sandwiches had 2 chicken ones bc of asking to not get egg salad. The chichen sandwiches were tasteless simply chicken & butter without any seasoning. The small desserts were ok but not outstanding in any way, and the hot items were a sausage roll bite which was luke warm, but tasty, and a quiche which looked and tasted as if it had been made days ago. At that point the waiter asked if we wanted more tea & scones, we said yes and picked another tea. We waited and waited, and waited. Neither tea nor scones arrived. After 30 minutes the manager came by to check that everything was satisfactory. We explained and asked for the bill. He apologized and packed us scones to go. When we arrived back home, we opened the scone box to find that one cream was missing a lid completely & jam containers lids were not affixed properly so there was cream & jam all through the box and the scones were soggy and a mess. All in all a terrible experience!!!
   

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2. B

   Bora

   Palm Springs / Palm Desert Cities4 reviews

   3.0

   Dined on May 26, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Lovely hotel and tea was served in a very traditional living room that was well adorned creating a luxurious British ambiance. Food was ok, and what you would expect. Would have given the food another star if the sandwiches were not freezing cold. They tasted like they had been sitting in the fridge for some time and were very cold and not too flavorful. We also suspect they accidentally used sugar instead of salt as the egg salad was extremely sweet (unless that’s how Brits normally eat them). Service was not as attentive as we would have expected and we did have an issue with someone smoking in the doorway leading to the outside which ruined what would have been a nice experience. Charming hotel but I would not go back again.
   

   The Bath Priory - The RestaurantResponded 3 days ago

   Thank you Bora for your feedback and we shall share with the chefs. We are sorry that other guest smoking in the doorway which ruined the whole experience.
   

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3. V

   Victoria

   London1 review

   3.0

   Dined on May 17, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Booked afternoon tea for my mums birthday - staff were very friendly however service was very slow, we had to prompt them to take our order an hour after arriving. We were given some complimentary champagne as an apology (however my mum doesn’t drink alcohol so was offered a complimentary mocktail instead - which we were actually charged for) I have a severe nut allergy which I made staff aware of on booking, called the hotel the morning of the booking to remind them again and mentioned it again when arriving and ordering. However the afternoon tea brought out contained 2x almond cakes (had the waiter not explained what was in the afternoon tea we would not have known that the cakes contained nuts) and they then come back with alternative afternoon tea selection and claimed it was a “mistake in the kitchen” Afternoon tea food was pleasant, however cheese scones were extremely salty and regular scones quite dry and without much flavour. Setting was beautiful and mocktails were very lovely. Unfortunately was quite disappointed and not worth £100.
   

   The Bath Priory - The RestaurantResponded 3 days ago

   Dear Victoria, we are very sorry to know the afternoon tea experience was not as great as we would have liked. We do welcome your feedback and have shared your comment with the teams. We are glad that you enjoyed the setting and the mocktails. We look forward to welcoming you back in the near future.
   

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4. J

   Julie

   Bath/Somerset1 review

   5.0

   Dined on May 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A fantastic experience, from drinks on the terrace overlooking the beautiful gardens and then in to dinner. A stunningly presented meal, each dish a picture but also delicious. Friendly service at a relaxing pace which gave us a relaxed and enjoyable evening. A short stroll round the garden before tea in the lounge ending with a few games of dominoes. Would love to visit again.
   

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   The Bath Priory - The RestaurantResponded 3 days ago

   Thank you Julie for your great review. We look forward to welcoming you back in the near future :)
   

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5. K

   Katie

   Bath/Somerset3 reviews

   5.0

   Dined on May 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wanted to book an afternoon tea for my parents birthdays and picked The Priory due to the traditional menu. The whole experience was just a joy, the staff were all lovely and attentive. The afternoon was really delicious with unlimited tea and there was no time limit to how long we had so we could enjoy the ambiance of the hotel and enjoy the food. We went for a lovely walk around the grounds afterwards which just finished the afternoon off perfectly. Would certainly recommend this for a special birthday.
   

   The Bath Priory - The RestaurantResponded 3 days ago

   Thank you Katie for your great review. We look forward to welcoming you back in the near future :)
   

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6. N

   Nigel VIP

   Bath/Somerset30 reviews

   5.0

   Dined on May 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The five course tasting menu with paring was quite exquisite in every respect. Preservation, flavours and wine matching were well curated complemented by excellent service from George.
   

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   The Bath Priory - The RestaurantResponded 3 days ago

   Thank you Nigel for your great review. We look forward to welcoming you back in the near future :) George definitely is one of our stars at The Bath Priory.
   

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7. C

   CHRISTOPHER

   London2 reviews

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Standard of food was excellent (as always The Priory). Service was very good. The location and gardens are beautiful.
   

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   The Bath Priory - The RestaurantResponded 3 days ago

   Thank you Christopher for your great review. We look forward to welcoming you back in the near future :)
   

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8. G

   Greg

   Los Angeles7 reviews

   3.0

   Dined on April 4, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   The food was bland, and the portions were far too small to justify the hefty price tag.
   

   The Bath Priory - The RestaurantResponded 3 days ago

   Thank you Greg for your feedback. It's a shame that we did not gain a higher score from you.
   

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9. P

   Peter

   Newcastle and Northumberland3 reviews

   3.0

   Dined on April 2, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Slow service. Very well presented but unexciting food, considering the cost.
   

   The Bath Priory - The RestaurantResponded 3 days ago

   Thank you Peter for your feedback and we shall share with the teams. We are glad that you like our homemade bread and the snacks and pre-dessert.
   

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10. P

    Pip

    London2 reviews

    4.0

    Dined on March 29, 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 2

    It was nice. I’m not sure the experience overall was worth the price tag but the food was lovely and well presented. There were a few elements that let the experience down. Whilst the staff were very friendly, the service could be more attentive. We arrived when the restaurant was quite empty, we were one of the first tables to be seated however we had been there for 45 minutes before our drinks arrived, and people who had arrived after us had their drinks and starters before we had our drinks. A whisky cocktail we ordered appeared to be missing the whisky. The bread was very crumbly but the crumbs weren’t cleared until the dessert course whereas at other tables they had been brushed away after the bread course. The menu could be clearer. We were asked if we’d like dessert when it was included in the taster menu and should have gone without saying. The table set up wasn’t ideal and there was no atmosphere really. The food was great, portion sizes were perfect, the chef is skilled and innovative and should be experienced, but it was the little details that were missing.
    

    The Bath Priory - The RestaurantResponded 3 days ago

    Thank you for sharing your feedback. This was shared with the team for review and action. Glad you like the food. We look forward to welcoming back in the near future.
    

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