The Benchmark Restaurant

Review summary

1. B

   Brian

   Toledo

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is awesome and the staff are the best. We love it.
   

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2. M

   Michelle

   Pittsburgh

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   I thought for the money I was about to have an amazing food experience. After waiting 45 mins for our appetizer and the another 30 for our food all I can say is disappointed! Our steak was supposed to be medium but was brown all the way through, it was obviously over cooked. The meat was not tender and very chewy! The bark on the outside was rough to get through. We would of had a better experience at a franchise steakhouse! I do not recommend! Very expensive for the quality.
   

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3. P

   Paulette

   Toledo

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 1

   We have been going to benchmark since it opened and have always had an incredible experience with the food and service. However, tonight was an entirely different experience and my sister and I will never go back to benchmark again. We were seated next to a family with three out of control children in an empty restaurant. After dealing with the noise for a while, we decided it was more than we could tolerate and asked if we could be moved which the staff was incredible and moved us seamlessly. We asked to speak to the manager, to share our experience, and expected her to stop by our table after she was dealing with a crisis and totally ignored us. Which then my sister called her over. She was extremely condescending treated us like we were complainers and had the audacity to say that we should just get up and move to a different table, who gets up and moves to a different seat in a fine restaurant on their own. What a poor example of management at high end restaurant. She did not take the time to listen or apologize. It’s quite sad when the staff has more professionalism and better customer service than the manager that they’re supposed to be reporting into. If benchmark wants to keep their customers they better make some changes to their manager that was on duty 11/ 27 2024. Paulette Cousino
   

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4. P

   Paul

   Toledo

   1 review

   4.0

   1 review

   Dined on November 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   The soup, steaks and sides were wonderful. Dessert was terrible though, don’t recommend the Blondie it was not good. But fortunately ours was complementary since it was our anniversary. But I would have complained if paying for it. Service was great!
   

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5. K

   Katie

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Have been here multiple times and never had a bad experience! Food is excellent!
   

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6. A

   Andrew

   Toledo

   1 review

   5.0

   1 review

   Dined on November 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff were all friendly and the food was fantastic. We came in for a birthday celebration and they offered a free dessert. We enjoyed our experience, and cannot wait to come back again.
   

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7. D

   Daniel

   Detroit

   6 reviews

   4.0

   6 reviews

   Dined on November 20, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   We have eaten a this place a few times before and the food was excellent. This time it was off a bit. The popovers that usually are delicious were very salty. And the food overall was very high sodium. The lamb was good and he scallops very tender. My soda was watery and it was later in the meal exchanged for a better drink. So overall the meal was a bit of a disappointment compared to prior ones. The service was excellent and our waiter Jack was very attentive.
   

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8. L

   Larry

   Louisville

   3 reviews

   5.0

   3 reviews

   Dined on November 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service staff was outstanding. Food and wine were a 10.
   

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9. A

   Alton

   Toledo

   2 reviews

   5.0

   2 reviews

   Dined on November 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrating 2 bdays. They had the table ready and gifts for birthdays. Attentive service and absolutely amazing food. I only hope I tipped enough.
   

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10. A

    Amber

    Toledo

    1 review

    5.0

    1 review

    Dined on November 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I can easily say that this was the best meal I’ve ever had! The service was wonderful, everyone was kind and attentive. I highly recommend this restaurant and we will definitely be back!
    

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