The Blind Elf Holiday Pop-Up Bar

Review summary

1. M

   Michael

   Coastal Georgia

   2 reviews

   3.0

   2 reviews

   Dined today

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   I’ve frequented the Blind Pig and their seasonal themes over the last couple years. This recent time was by far the most disappointing. Reservation was for 9, party was not seated until 9:20. After waiting 10 minutes for our server, we were told that the kitchen was closing in 15 minutes. After ordering food and the first round, service from our waiter was not the best. The bar closed shortly after the kitchen, and at that point we were unable to order our second cocktail. They offered one of their shots, but given the price difference/value of the two, it doesn’t really compare. Apparently shots count as one of the included “cocktails” that you pay for when booking a reservation. They raised all the lights and cut the house music around 10:15, and at that point we weren’t even halfway through our two hour time slot. It was apparent the staff was starting their closing duties, and the ambience the space normally offers was done with so we did not get to enjoy the full experience for the time allotted for our reservation. I’ll keep this in mind when booking a later reservation for the future and recommending this place to friends, the experience is just limited and cut short for those looking to book a later time slot.
   

   Is this helpful?

   Report
2. G

   Gina

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a fun night out with friends! Decor was on point, everything food, drinks… all so festive! Our two hour window flew by! Would highly recommend for a fun night out with friends or a date! We are hoping to find somewhere just as cute and fun for Valentine’s Day!
   

   Is this helpful?

   Report
3. K

   Karen

   Atlanta Metro

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cute holiday experience. Food was good. Drinks were good. Just a fun evening.
   

   Is this helpful?

   Report
4. G

   Gigi

   Atlanta Metro

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved the ambience, food, and drinks! Would definitely recommend!!
   

   The Blind Elf Holiday Pop-Up BarResponded 1 day ago

   Hi Gigi. We are happy to see you enjoyed our ambiance, food, and drinksso much. Thank you for your endorsement! We look forward to serving you again someday soon!
   

   Is this helpful?

   Report
5. M

   Melissa

   London

   19 reviews

   vip
   3.0

   19 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a good time but we didn’t get our first drinks until 35 minutes after arriving and all subsequent orders took about 20 minutes each time to be delivered. We were then pushed to leave at the two hour time limit. It was very rude considering nothing was timely and then we were rushed out. If you are going to enforce a time limit then you must be timely with service.
   

   The Blind Elf Holiday Pop-Up BarResponded 3 days ago

   Melissa, please accept our apologies for the delays you experienced. It sounds like we should have been more sensitive to the two-hour time limit, and we'll address both these items with the staff. We're happy you still had a good time, and next time you join us, please ask for a manager so we can apologize directly and make sure you have an excellent experience in every way. We hope you will join us again someday soon.
   

   Is this helpful?

   Report
6. P

   Pamela

   Caribbean

   8 reviews

   5.0

   8 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   We had a great evening at the Blind Elf holiday pop up celebrating winter birthdays. We enjoyed the festive cocktails and the lite bites and a birthday chocolate mousse with marshmallows. Our server was very accommodating and friendly. We will be back next year!
   

   The Blind Elf Holiday Pop-Up BarResponded 4 days ago

   Thank you for joining us, Pamela. We love that you had a great evening and appreciate your kind comments. We look forward to seeing you next year for our holiday celebrations or at any of our seasonal pop-ups.
   

   Is this helpful?

   Report
7. K

   Kathy

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the experience! Our server, Megan, was wonderful!
   

   The Blind Elf Holiday Pop-Up BarResponded 4 days ago

   Kathy, we genuinely appreciate you letting us know that, and we will be sure to let Megan and the team hear they helped make your visit so enjoyable. Thank you for your very nice review, and we look forward to serving you again soon.
   

   Is this helpful?

   Report
8. S

   Sue

   Atlanta Metro

   33 reviews

   vip
   5.0

   33 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Such a fun place!! Beautifully festive and so perfect. The cocktails were fantastic. Our only issue was the small bites. The shrimp was really bad. We each took one bite. Did not taste fresh. The Parm fries were okay as was the Brie in croute. Having just come from Planta Queen, the food was disappointing. But we had a great time!!
   

   The Blind Elf Holiday Pop-Up BarResponded 4 days ago

   Sue, we appreciate your feedback on The Blind Elf Holiday Pop-Up. We so glad you enjoyed our atmosphere and cocktails. However, we wish we had known your concerns with the shrimp so we could have made you a new order or suggested something different we're confident you would have enjoyed. We'll be sure to keep our eye on them. Thank you for sharing your experience. We look forward to welcoming you back for another enjoyable visit.
   

   Is this helpful?

   Report
9. K

   Katherine

   Cincinnati

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   Waiter took over 30min to come to the table. Food was out at least 15min before the drinks. Asked multiple times for the check while the waiter flirted with girls at multiple tables and finally had to get the hostess to bring us the check.
   

   The Blind Elf Holiday Pop-Up BarResponded 4 days ago

   Katherine, we appreciate your visit, but please accept our apologies for the service issues you experienced. That's not the level of hospitality we are known for, and I regret that your time here wasn't as enjoyable as it should have been. We value your input and will address these issues to ensure they do not recur. I'd love the chance to apologize directly and see what we can do to earn another visit. Please reach out to me with when you were here and the best way to contact you. Thank you for sharing your experience with us, and I hope to hear from you again. Brad Bancroft, General Manager
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    Grand Rapids

    1 review

    vip
    1.0

    1 review

    Dined 6 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3

    The service was awful!!! The food was not good, the drinks were okay.
    

    The Blind Elf Holiday Pop-Up BarResponded 4 days ago

    I'm sorry to hear that we let you down. Please let me know when you were in and provide any more details you can. I'd like to apologize directly and see what we can do to earn a second chance to impress you. Thank you, and I hope to hear from you. Brad Bancroft, General Manager
    

    Is this helpful?

    Report