The Brook Kitchen + Bar

Review summary

1. K

   Kate

   Greater Boston

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Probably the best seafood dish I’ve ever had. The Chilean sea bass on the Valentine’s Day menu was outstanding! We also had the house made short rib ravioli which was so good. The service was great too. We even got the chance to chat with the chef about the food for a few minutes. Overall it was a 5 out of 5 night out for our 15th anniversary. Will absolutely return.
   

   The Brook Kitchen + BarResponded 1 day ago

   Hi Kate, We're overjoyed to hear that you had such a wonderful time at The Brook Kitchen + Bar! It's fantastic to know that you enjoyed our menu, especially the Chilean sea bass and the short rib ravioli. We're also glad to hear that our service met your expectations. We strive to create memorable dining experiences for our guests, and it's heartening to know we succeeded on your anniversary. Thank you for choosing us for your 15th anniversary. We look forward to welcoming you back soon! Best regards, The Management Team
   

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2. D

   Dante

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Curated menu catering to the mature palate, intimate atmosphere, delicious drinks, attentive and personable staff. 10/10 recommend.
   

   The Brook Kitchen + BarResponded 1 day ago

   Hey Dante, Thank you so much for your glowing review! We're thrilled to hear that you enjoyed our unique curated menu and found our atmosphere to be to your liking. It's great to know we hit the mark during your visit. We're also glad to hear that our team was able to provide attentive and personable service. Your recommendation means a lot to us. We look forward to welcoming you back to The Brook Kitchen + Bar soon! Best regards, Tiffany Ferreira
   

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3. A

   Amanda

   Greater Boston

   4 reviews

   2.0

   4 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 1

   Despite having reservations, we were seated at one of the least favorable tables, even though other options remained available. The waitstaff appeared disjointed, and communication among them was lacking, which detracted from the overall experience. Unfortunately, the quality of the food did not meet expectations, especially considering the price point. Paying $140 for a mediocre meal was a significant disappointment.
   

   The Brook Kitchen + BarResponded 2 days ago

   Thanks for visiting us, Amanda. We're sorry to hear about your less than satisfactory experience at The Brook Kitchen + Bar. We pride ourselves on our service and it seems we missed the mark during your visit. We're also sorry to hear that you found our food below your expectations. We strive to provide a great dining experience and we're sorry that we fell short this time. Your feedback is valuable and will be used to improve our service. We hope you'll give us another chance to impress you in the future. Best, Tiffany Ferreira
   

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4. A

   Amy

   Philadelphia

   8 reviews

   3.0

   8 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   The food was outstanding. The restaurant was cold(wore coats to eat). Very long wait for the food, and then again for the check. Had to ask for the check three times. Waiter and hostess/manager(?) were super professional and pleasant.
   

   The Brook Kitchen + BarResponded 4 days ago

   Thanks for the feedback, Amy! We're thrilled to hear that you enjoyed our food and found our staff to be professional. We apologize for the inconvenience you faced with the cold environment and the wait times. We are always looking for ways to improve our customer experience and your feedback is invaluable. We hope to see you again soon at The Brook Kitchen + Bar!
   

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5. D

   Diana

   Greater Boston

   22 reviews

   4.0

   22 reviews

   Dined on February 1, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We went there for the igloo experience for my granddaughter’s 13th birthday. The food was delicious and the server was even better. The wine was good too. It was a little cold and I wished they sang happy birthday or did something special as promised. We definitely go to the restaurant soon inside.
   

   The Brook Kitchen + BarResponded 6 days ago

   Thanks for the feedback, Diana! We're thrilled to hear that you and your granddaughter enjoyed your igloo experience at The Brook Kitchen + Bar. It's wonderful to know that our food and wine met your expectations. We're sorry to hear that the birthday surprise didn't happen as planned. We always aim to make special occasions extra memorable and we'll certainly keep your feedback in mind. We look forward to welcoming you back soon for another memorable dining experience.
   

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6. K

   Karen

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful meal at The Brook. Our service was top notch and we had an incredible experience. Our meal was delicious and they were extremely accommodating with having a two year old with us. We loved everything. Thank you for a wonderful evening.
   

   The Brook Kitchen + BarResponded on January 24, 2025

   Hi Karen, We're overjoyed to hear that you had a wonderful experience at The Brook Kitchen + Bar! It's fantastic to know that our service and food met your expectations. We always strive to make our guests feel comfortable and welcome, and we're glad we could accommodate your family's needs. Thank you for choosing us for your meal and for leaving such a glowing review. We look forward to serving you again soon! Best wishes, Tiffany Ferreira
   

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7. T

   TIMOTHY

   Rhode Island

   1 review

   5.0

   1 review

   Dined on January 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing team that was attentive to all our needs.The Manager Tiffany and her eam really made a connection with our group. The dinner was delicious and served quickly. We will be back for another enjoyable night.
   

   The Brook Kitchen + BarResponded 5 days ago

   Thank you for the 5-star review! We hope to serve you again soon.
   

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8. i

   ivo

   Rhode Island

   1 review

   5.0

   1 review

   Dined on January 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wanted to try a new place for date night And the Brook restaurant came highly recommended. I was greeted at the door immediately by friendly staff. My server Estuardo recommended the curry mussels and fritz, and they were delicious. My partner and I shared the chicken pesto ravioli and a Caesar salad. The salad was huge and very different from other Caesar salads I had. I enjoyed the fried capers and fresh garlic on the salad. I will definitely be back.The service and food was terrific! five stars for sure.
   

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   The Brook Kitchen + BarResponded on January 24, 2025

   Hi ivo, We're absolutely thrilled to hear about your experience at The Brook Kitchen + Bar! It's fantastic to know that our staff, menu recommendations, and especially the food made it to a memorable date night for you. We're glad that you enjoyed our curry mussels, fritz, chicken pesto ravioli, and Caesar salad. Your kind words about our fried capers and fresh garlic on the salad are greatly appreciated. We're delighted that you had a great experience and we can't wait to welcome you back! Best wishes, The Management Team
   

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9. A

   Aspen

   Rhode Island

   1 review

   5.0

   1 review

   Dined on January 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Googled save the day again!!!! Googled a breakfast place while driving and The Brook Kitchen & Bar popped up, decided let me give it a try. I did not know it was inside of all hotel which was not a bad thing because on approach the place was clean and setting was comfortable. I was served by Shaneka who was very nice. I was unsure what to get because everything I was reading sounded so tasty!!! So I ask Shaneka for her recommendation, so I went with the omelet. Amazing choice by the way!!!! I notice the place was very clean not too busy since it was early but I would definitely recommend checking it out!!! I plan to return for dinner when I’m back in the area working again. Request Shaneka for pleasant service and great conversation.
   

   The Brook Kitchen + BarResponded on January 24, 2025

   Hi Aspen, We're thrilled to hear about your positive experience at The Brook Kitchen + Bar. We're glad you enjoyed our omelet and found our selection impressive. We take pride in providing a comfortable setting and top-notch service to all our guests. We're delighted that you'll be returning for dinner and we look forward to welcoming you back to our establishment. Best, Tiffany Ferreira
   

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10. S

    Spencer

    San Diego

    1 review

    4.0

    1 review

    Dined on January 4, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Got there on a Saturday evening after New Years. It was completely empty, so it was nice for my wife, son and I to have the place completely to ourselves. The food was good but just tad bit overpriced. My cocktail was tasty and well made. The waitress and staff were very warm and accommodating. Overall, good experience. We would definitely dine here again.
    

    The Brook Kitchen + BarResponded on January 11, 2025

    Thanks for the feedback, Spencer! We're thrilled to hear that you and your family enjoyed your dinner at The Brook Kitchen + Bar. It's great to know that you enjoyed our food and cocktails. We appreciate your kind words about our staff and the warm service. We always strive to provide the best for our guests and your feedback helps us in that effort. We're glad to hear that you'd dine with us again and we look forward to your next visit! Best, Tiffany Ferreira
    

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