The Centro- Cleveland

Review summary

1. P

   Patrick

   Cleveland

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Great location for dinner before a show at playhouse square. Food was good, and cocktails were good. The pizza dough was fabulous, crisp, light, just the right amount of chew. The brussels were way overly oiled, had too much stalk on them, and overly burned (I DO like some char on brussells!) They make a great old fashioned as well. Balanced really nicely.
   

   The Centro- ClevelandResponded 1 day ago

   Thanks for the review, Patrick! We're thrilled to hear that you enjoyed your dinner at The Centro and our old fashioned. It's great to know that our pizza was to your liking. We take pride in our food quality and will definitely pass your feedback onto our kitchen team. We're sorry to hear about the overcooked/ oily Brussel sprouts, we'll certainly consider your suggestion. We hope to serve you again soon! Best wishes, The Management Team
   

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2. J

   Jennifer

   Cleveland

   11 reviews

   vip
   4.0

   11 reviews

   Dined on November 16, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Cons : seated 20 minutes past reservation time (6:15pm) and a large portion of menus items sold out during prime time on a Saturday is terrible ordering/planning. The food we did have was excellent and server did a good job of managing need for quick turnaround due to late seating and show tickets
   

   The Centro- ClevelandResponded 2 days ago

   Hi Jennifer, Thank you for taking the time to share your experience at The Centro- Cleveland. We apologize for the delay you experienced, especially on a busy Saturday. We understand the importance of timely service and we'll certainly take your feedback into account as we strive to improve our timing. We're glad that you found our food to be excellent and our server did a good job. We hope to see you again soon! Best, The Management Team
   

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3. S

   Shaneeka

   Cleveland

   2 reviews

   5.0

   2 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food gave a 4 star because we had reservations and still had to wait 45 minutes to be seated. Other than that no complaints!
   

   The Centro- ClevelandResponded 2 days ago

   Hi Shaneeka, Thank you for taking the time to review us. We're thrilled to hear that you enjoyed the food and we're sorry for the wait time you experienced. We understand how frustrating that can be and we're glad to hear that your overall experience was positive. We appreciate your patience and your 5-star rating! We hope to see you again soon at The Centro- Cleveland. Best, The Management Team
   

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4. J

   Jason

   Cleveland

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed ourselves! Great service! Delicious Food and Drinks!
   

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   The Centro- ClevelandResponded 2 days ago

   Jason, We're thrilled to hear that you had a great time at The Centro and enjoyed our food, service, and drinks. Your kind words truly mean a lot to us. We strive to provide an exceptional and memorable dining experience, and your feedback validates our efforts. We look forward to serving you again soon! The Centro Management Team
   

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5. K

   Karen

   Cleveland

   15 reviews

   5.0

   15 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our visit to The Centro in Cleveland was nothing short of delightful! From the moment we stepped inside, we were captivated by the warm and glowing atmosphere and the kindness of the hosting staff. The venue is beautifully designed, integrating the past of the Cleveland Trust and the stylish decor of the present. The staff were incredibly friendly and attentive, ensuring that all of our needs were met. They even gave us a personalized menu to acknowledge us celebrating our anniversary! The menu at The Centro is impressive and made with local ingredients. We enjoyed the crispy polenta cubes appetizer. We both ordered from the house specialty section of the menu. My husband ordered the braised short ribs and I ordered the chicken parmesan with homemade pasta. Every bite was a testament to the culinary skills of the team. The drink menu was equally impressive, showcasing a variety of inventive cocktails, wine, and beer. My husband ordered a spicy concoction that was on their drink special list and I had the Black Manhattan made with Basil Hayden dark rye whiskey. I wish we had saved room for dessert because the selection was delectable!
   

   The Centro- ClevelandResponded 2 days ago

   Karen, Thank you for your thoughtful and detailed review of The Centro. We are so happy to hear that our staff was welcoming and provided excellent service. We hope to have you back again! The Centro Managment Team
   

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6. d

   donald

   Cleveland

   135 reviews

   vip
   5.0

   135 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   After we got past the hostess who claimed that all the booths were reserved even though the restaurant was empty, things went well. Our server was experienced with remarkable courtesy and timing. He made an excellent drink recommendation and the honey pepperoni pizza was again incredible down to the picturesque presentation. Great meal before the ballgame. As we left, the other booths still weren't occupied. Odd.
   

   The Centro- ClevelandResponded on November 17, 2024

   Hello Donald, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your dining experience at The Centro- Cleveland. We apologize for the initial mishap about the seating, and we appreciate your feedback on this matter and will be speaking with our hosts. We hope to see you again soon before the next game! Best, The Management Team
   

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7. OT

   OpenTable Diner

   Cleveland

   1 review

   5.0

   1 review

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I was served my Maurice, he was wonderful. The hostess was also very accommodating, being that i was a bit late to my reservations due to parking downtown. i would, and cannot wait to visit again. I enjoyed my birthday here.
   

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   The Centro- ClevelandResponded 7 days ago

   Hi! We're thrilled to hear that you had a wonderful birthday celebration at The Centro- Cleveland! It's fantastic to know that you found our Maurice and hostess to be accommodating, and that you enjoyed your time with us. We strive to make every visit special, and we're glad we could make your day. We look forward to welcoming you back soon for another memorable experience. Thank you for your kind words and high ratings! The Centro Managment Team
   

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8. T

   Tabatha

   Cleveland

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was wonderful. Waiter was perfect. Def will be back. Thank you.
   

   The Centro- ClevelandResponded on November 14, 2024

   Hello, Thank you so much for your wonderful review! We're thrilled to hear that everything was wonderful during your visit to The Centro- Cleveland. It's great to know that our waiter and service met your expectations. We strive to provide the best service to our guests, and your kind words are a testament to our efforts. We look forward to welcoming you back soon! Best, The Management Team
   

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9. d

   donald

   Cleveland

   135 reviews

   vip
   5.0

   135 reviews

   Dined on November 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The honey pepperoni pizza was incredible... again. My guest also enjoyed his salmon entree. Excellent server as well. Perfect Friday night decompression pregame meal!
   

   The Centro- ClevelandResponded on November 2, 2024

   Hey Donald, We're thrilled to hear that you had such a great time at The Centro- Cleveland! It's fantastic to know that our honey pepperoni pizza and salmon dish hit the spot for both of you. We're also delighted that you enjoyed the service, it's what we aim for every time. We appreciate your feedback and look forward to serving you again soon. Thanks for choosing us for your pregame meal!
   

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10. J

    Jill

    Cleveland

    8 reviews

    5.0

    8 reviews

    Dined on October 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food and service were excellent as always!! One of our favorites when in Cleveland.
    

    The Centro- ClevelandResponded on October 28, 2024

    Thanks for the feedback, Jill! We're thrilled to hear that you enjoyed your experience at The Centro- Cleveland. It's always a pleasure to serve our valued guests like you. We're glad to know that our food and service met your expectations. We look forward to welcoming you back soon. Best, The Management Team
    

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