The Charles

The Charles reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   DeEdra VIP

   Dallas52 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is my new favorite restaurant! Service was impeccable, the bar was cozy, yet chic. The whole experience was top notch!
   

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2. M

   Michael

   Chicago2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   James was our waiter and was simply the best. Knowledgeable about the menu items and provided fantastic recommendations. If you get to eat one meal in Dallas, go to The Charles and ask for James.
   

   The CharlesResponded 3 days ago

   Michael, Thank you for your glowing review! We're thrilled to hear that you had a fantastic dining experience with us. Your compliments about our knowledgeable staff, James, and our food recommendations mean a lot to us. James is a huge factor in our success, so it's a blessing to see that shine through your time with us. We strive to provide the best service possible and it's always rewarding to hear when we've succeeded. We look forward to welcoming you back to The Charles soon. Best regards, The Charles Management Team
   

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3. J

   Jacqueline

   Atlanta1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My server Jonathan was everything he was humorous and professional he catered to us.He served us in such a manner until we didn’t even know what we wanted until he brought it. There is a great appreciation for waiters that love serving .They care about and appreciate the customer . They appreciate the experience and Jonathan embodies all of that. Jonathan even took birthday photos as if he was apart of our family. Jonathan even walk us out.I flew in from Atlanta, Georgia to celebrate my birthday at this particular restaurant and it was worth every penny as a party of eight(6) I will be back. Thanks again.
   

   The CharlesResponded 3 days ago

   Hello Jacqueline, We're overjoyed to hear that you had a fantastic birthday celebration at The Charles! It's wonderful to know that our team's efforts, specifically Jonathan, made your birthday special. We're glad that you enjoyed the food and service. We look forward to welcoming you back for more celebrations in the future. Thanks for choosing us for your birthday, and welcome to Dallas, we hope to see you again soon. Safe travels! Best, The Charles Management Team
   

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4. E

   Evgenia

   Dallas2 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Our main issue was the high level of music and noise. Food was good but a but too salty.
   

   The CharlesResponded 5 days ago

   Hello Evgenia, Thank you for taking the time to review The Charles. We're glad to hear that you enjoyed our restaurant as you did, but we're sorry to hear that the noise level affected your dining experience. We appreciate your feedback, and we'll certainly look into ways to improve the ambiance. We're always striving to create a balance between the quality of the food and the atmosphere. We hope to welcome you back soon for a more peaceful dining experience. I have personally reached out to you to touch base and to resolve the issue at hand. I look forward to hearing back from you and getting you taken care of. Best regards, The Charles Management Team
   

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5. L

   La'Kisha

   Chicago12 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Charles is amazing! It was the best restaurant experience I have had in Dallas this year. The service was magnificent. The food was amazing! I didn’t have a bad drink or appetizer/entree/dessert while I was here. Jonathan was a wonderful server and he took care of everything. I would definitely tell anyone to come to this restaurant and I will be back!
   

   The CharlesResponded 6 days ago

   Thank you for your wonderful words, La'Kisha we're humbled, We're thrilled to hear that you had an amazing experience at The Charles. It's great to know that our service, food, and drinks met your expectations. We strive to provide a memorable dining experience for all our guests and your kind words are a testament to our efforts. Jonathan was very excited to meet your group in celebrating your friend's birthday. If you ever need anything in the future, you have our information and don't hesitate to reach out! We look forward to welcoming you back soon! Best, The Charles Management Team
   

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6. A

   Alberto VIP

   Mexico City1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Primera vez que estuvimos en The Charles, mi prometida y yo lo disfrutamos bastante. Increíble atención de Jonathan, fue grandioso en guiarnos durante toda la cena, incluso nos presentó al Chef Juan. Nos llevó a conocer la cocina. Mi favorito en Dallas.
   

   The CharlesResponded 6 days ago

   Alberto, Muchas gracias por acompañarnos; estamos encantados de saber que pasaste un gran momento. El Chef Juan es definitivamente un maestro en su arte, al igual que Jonathan en su servicio. Nos llena de alegría saber que nos consideras uno de los mejores en Dallas. Esas palabras son monumentales para nuestra trayectoria. Gracias por tus amables palabras, y esperamos verte nuevamente muy pronto. Con aprecio, El equipo de gestión de The Charles
   

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7. H

   Henry VIP

   Dallas17 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We love The Charles and were very happy to celebrate our 14 anniversary with all the great team members Devin, Kara, Antonio, and Fatima mades us feel so welcome. As always the food and spirits were exceptionally good.
   

   The CharlesResponded 6 days ago

   Hello Henry, We're absolutely thrilled to hear that you chose The Charles to celebrate your 14th anniversary! It's wonderful to know that our team made you feel welcome and that you enjoyed the food and spirits. We're always striving to provide the best for our guests, and your feedback is a great encouragement to us. We have reached out personally with information in regards to anything you need in the future, we hope to see you for the next one. Best Regards, The Charles Management Team
   

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8. T

   Tony VIP

   Dallas7 reviews

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The only thing that tops the food is the experience and attention to detail. The highest level of service in Dallas. Everything is not just well-orchestrated but also perfectly executed. Every single team member, from the front to the back, is clearly bought into the vision of providing the best. Cheers!
   

   The CharlesResponded 6 days ago

   Tony, Thank you for your glowing review! We're thrilled to hear that you enjoyed both the food and the overall experience at The Charles. It's always our goal to provide the best service and it's wonderful to know that we hit the mark during your visit. The Staff is a huge part to our success and we wouldn't be here without them. We look forward to welcoming you back soon! Best regards, The Management Team
   

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9. Y

   Yvonne VIP

   San Francisco1 review

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Simply lovely! Excellent food, beverages, service, & attention to detail. Can't wait to go back!
   

   The CharlesResponded 6 days ago

   Hello Yvonne, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your experience at The Charles. It's great to know that our food, and service met your expectations. We're especially delighted that you can't wait to go back! Your kind words truly mean a lot to us. We look forward to welcoming you back soon. Best regards, The Charles Management Team
   

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10. L

    Luis VIP

    Monterrey2 reviews

    5.0

    Dined on April 24, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Grate place for date night or double. Amazing food, and service. Sommelier recommend a delicious wine. Travis our server was the best.
    

    The CharlesResponded 3 days ago

    Thanks for the review, Luis! We're thrilled to hear that you had a wonderful time at The Charles. It's great to know that our food and service met your expectations. We're also glad that our sommelier's recommendations helped you choose a delicious wine. Chad and Travis are the keys to our success. Our team is what we value the most, and it's amazing to see that come to fruition through your experience. We appreciate your kind words and look forward to serving you again soon. Best, The Charles Management Team
    

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