The Charles

The Charles reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Aaron

   Dallas4 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our favorite restaurant in Dallas! (Disclaimer: Mr Charles has a couple selections we really enjoy but The Charles our portal to the restaurant group so we assign our loyalty there.) We dined at the Charles celebrating 24 years of marriage as we’ve done numerous other occasions ranging from anniversaries, birthdays, business, and socializing. As always, the menu and plating was exquisite while the service and staff were top notch! From parking to being greeted at the door then seated - all good. Jill took care of us this evening and delivered not the standard. Jill had a command of the menu, brought great energy and tastefully/non-intrusively kept an eye on our table. Thank you Jill and to all the support whose names we did not learn but who contributed to providing a wonderful experience for us this evening. Dinner was great and we will be back! Finally, the team is really doing good work. We’ve dined in the establishment since a 2018 business meeting and have been back 2-3 times per year since for business and personal meals. There has been transitions in the Maitre d'/Dining Room Manager and it’s even more spectacular because of such has maintained or furthered the level of excellence customer have come to expect. Very personal tough, comes across as truly authentic idle but relevant verbal exchage. We just thought the consistent expertise was worthy of adulation because restaurants are frequently shamed for falling short of standards.
   

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2. J

   Jillian

   Dallas1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for my boyfriend’s birthday and let me just say it as a great experience. From the time we parked valet was very nice. The hosts were nice and friendly. Our waitress was so helpful with recommendations as it was our first time there. And everyone came over at some point in the night to tell him happy birthday. Food was 10/10 and our drinks were sooooo good. I highly recommend.
   

   The CharlesResponded 1 day ago

   Hello Jillian, Thank you so much for sharing your experience with us! We’re honored you chose to celebrate your boyfriend’s birthday at The Charles. It’s wonderful to hear that every part of the evening—from valet to hosts, to your server and the rest of the team—helped make it special. We’re so glad you enjoyed the food, drinks, and hospitality, and truly appreciate your recommendation. Looking forward to welcoming you both back again soon! The Charles Management Team
   

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3. OT

   OpenTable Diner

   Dallas1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best experience ever!! Me & my girlfriends came for my birthday dinner & I truly felt like a celebrity. Rome was our server & he had all of our names memorized & was so tentative. All of the staff & management made us feel like queens! Plus the food is UNREAL!
   

   The CharlesResponded 1 day ago

   Thank you so much for celebrating your special day with us! We're absolutely thrilled to hear that you and your friends had such a memorable experience. Rome and the entire team take great pride in creating those extra-special touches, and it’s wonderful to know you felt like royalty from start to finish. Your kind words mean the world to us, and we can’t wait to welcome you back for another unforgettable evening soon! The Charles Management Team
   

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4. G

   Gary

   Las Vegas1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the valet, to the host, to the servers, to the managers - everything was immaculate.
   

   The CharlesResponded 1 day ago

   Hello Gary, Thank you for taking the time to share such thoughtful feedback! We’re delighted to hear that every aspect of your experience—from the valet to the host, servers, and managers—was seamless and memorable. It’s truly our team’s pleasure to provide this level of service, and your recognition means everything to us. We look forward to welcoming you back to The Charles very soon! The Charles Management Team
   

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5. g

   glenda

   Dallas7 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our evening at the Charles was absolutely the way all dining experiences should be… warm welcome .. attentive knowledgeable waitstaff ..amazing food ..perfection!
   

   The CharlesResponded 2 days ago

   Hello Glenda, Thank you for your wonderful feedback. We are truly honored that your evening at The Charles met your expectations of the ideal dining experience. It’s gratifying to hear that you felt warmly welcomed, well cared for by our attentive and knowledgeable staff, and thoroughly enjoyed the food. Your kind words mean a great deal to our team, and we look forward to the opportunity to provide you with another perfect evening soon. The Charles Management Team
   

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6. J

   James

   Dallas7 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my first time at The Charles. From the minute we walked in, it was fabulous. We got the best seat in the house and the service was impeccable. The waiter was able make some of the dishes vegetarian for me. After dinner, they escorted back to the speakeasy and they brought our dessert there. It was a great night. I will definitely be going back.
   

   The CharlesResponded 2 days ago

   Hello James, Thank you for taking the time to share your experience at The Charles. We are delighted to hear that your first visit exceeded expectations, from the moment you arrived to the thoughtful accommodations made for your dietary preferences. It’s wonderful to know that both the service and ambiance contributed to a memorable evening. We’re especially pleased that you enjoyed the seamless transition to our speakeasy and the opportunity to continue your evening with dessert there. We truly appreciate your kind words and look forward to welcoming you back soon for another exceptional experience. The Charles Management Team
   

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7. E

   Eric

   Dallas1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Better wear your loafers because they'll always knock your socks off! Food, wine, service are always perfection at The Charles!
   

   The CharlesResponded 5 days ago

   Hello Eric, Thank you so much for your kind words! We're thrilled to hear that The Charles continues to impress you. Your support and enthusiasm mean the world to us, and we look forward to welcoming you back soon for another unforgettable experience—loafers and all! The Charles Management Team
   

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8. T

   Tarhorn

   Dallas12 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Austin did a great job and was helpful and friendly. All staff were very attentive and efficient, and the food was fabulous!
   

   The CharlesResponded 2 days ago

   Thanks for the feedback, Tarhorn! We're thrilled to hear that you enjoyed your experience at The Charles. Our team always strives to provide top-notch service and delicious food, and we're glad to know we hit the mark during your visit. We appreciate your kind words and look forward to serving you again soon! The Charles Management Team
   

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9. S

   Stephanie VIP

   Dallas5 reviews

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the moment we arrived the staff was wonderful! The service was friendly, fun, professional and efficient! The food was interesting and prepared as described. Very fresh seasonal and cooked to perfection! We will definitely be back
   

   The CharlesResponded 7 days ago

   Hello Stephanie, Thank you sincerely for your kind feedback. We are delighted to hear that your experience with us was marked by excellent service and that our staff’s professionalism and attentiveness contributed positively to your visit. It is also gratifying to know that you appreciated the quality and preparation of our seasonal offerings. Your thoughtful remarks are greatly valued, and we look forward to the pleasure of welcoming you back in the near future. The Charles Management Team
   

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10. OT

    OpenTable Diner

    Dallas1 review

    5.0

    Dined on March 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had the most incredible experience at The Charles! From valet to paying the check, each and every service member we had the pleasure of interacting with was SO polite and attentive! Every detail was perfect. And the menu was beyond. Will definitely be back soon
    

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    The CharlesResponded on March 16, 2025

    Thank you for your fantastic review! We’re so happy to hear that you had an incredible experience from start to finish. It’s wonderful to know that our team’s attention to detail and excellent service made such a positive impression. We’re thrilled you enjoyed the menu, and we look forward to welcoming you back soon for another memorable visit! The Charles Management Team
    

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