The Charles

Review summary

1. D

   David VIP

   Los Angeles6 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Charles is always are go to place for special occasions . The food, the service, the great care they have for their customers is always outstanding. I highly recommend the Charles.
   

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2. K

   Katie

   Austin1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to The Charles for the first time tonight & could not have been more impressed! The food was excellent, but the shining star was the amazing service provided by every staff member. We had the pleasure of having Charles as our waiter, and he was fantastic. Can’t wait to go again!
   

   The CharlesResponded 2 days ago

   Hey Katie, We're thrilled to hear you had a fantastic time at The Charles and that our food and service impressed you. Your kind words mean a lot to us and motivate us to continue providing excellent service and delicious meals. We're already looking forward to your next visit. Thank you for choosing us! The Charles Management Team
   

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3. T

   Timothy

   New York City12 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What an amazing night out. Loved every part of the experience. The service was 5 star all the way. The server suggested we order as a tasting menu which was spot on. We selected items between out party of 3. Squash Blossom and Pasta were the best. The beets not so much. the cuts were too thick and not cooked enough. Drink options we equally top notch
   

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4. N

   Natalie

   Dallas2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This gem was amazing! Our waiter Johnathan was awesome and the food was unforgettable good. We will most definitely be back!
   

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5. S

   Steve

   Los Angeles4 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was impeccable and the food was fabulous.
   

   The CharlesResponded 5 days ago

   Hello Steve, Thank you for your kind words! We’re thrilled to hear that you enjoyed both the service and the food. It’s always our goal to create an exceptional experience, and we truly appreciate your support. We look forward to welcoming you back soon! The Charles Management Team
   

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6. A

   Aaron

   Dallas4 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our favorite restaurant in Dallas! (Disclaimer: Mr Charles has a couple selections we really enjoy but The Charles our portal to the restaurant group so we assign our loyalty there.) We dined at the Charles celebrating 24 years of marriage as we’ve done numerous other occasions ranging from anniversaries, birthdays, business, and socializing. As always, the menu and plating was exquisite while the service and staff were top notch! From parking to being greeted at the door then seated - all good. Jill took care of us this evening and delivered not the standard. Jill had a command of the menu, brought great energy and tastefully/non-intrusively kept an eye on our table. Thank you Jill and to all the support whose names we did not learn but who contributed to providing a wonderful experience for us this evening. Dinner was great and we will be back! Finally, the team is really doing good work. We’ve dined in the establishment since a 2018 business meeting and have been back 2-3 times per year since for business and personal meals. There has been transitions in the Maitre d'/Dining Room Manager and it’s even more spectacular because of such has maintained or furthered the level of excellence customer have come to expect. Very personal tough, comes across as truly authentic idle but relevant verbal exchage. We just thought the consistent expertise was worthy of adulation because restaurants are frequently shamed for falling short of standards.
   

   The CharlesResponded 5 days ago

   Hey Aaron, Wow—thank you so much for your kind words and continued support! It means the world to us that The Charles has been a part of so many special moments in your life, from anniversaries to business dinners and beyond. We’re thrilled to hear that Jill and the rest of the team made your anniversary celebration just as special as ever. Hearing that our consistency and hospitality have stood the test of time—even through transitions—truly means everything. We appreciate you noticing the little details and taking the time to share such thoughtful feedback. We can’t wait to welcome you back again soon for another unforgettable evening! The Charles Management Team
   

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7. J

   Jillian

   Dallas1 review

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for my boyfriend’s birthday and let me just say it as a great experience. From the time we parked valet was very nice. The hosts were nice and friendly. Our waitress was so helpful with recommendations as it was our first time there. And everyone came over at some point in the night to tell him happy birthday. Food was 10/10 and our drinks were sooooo good. I highly recommend.
   

   The CharlesResponded 7 days ago

   Hello Jillian, Thank you so much for sharing your experience with us! We’re honored you chose to celebrate your boyfriend’s birthday at The Charles. It’s wonderful to hear that every part of the evening—from valet to hosts, to your server and the rest of the team—helped make it special. We’re so glad you enjoyed the food, drinks, and hospitality, and truly appreciate your recommendation. Looking forward to welcoming you both back again soon! The Charles Management Team
   

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8. B

   Barbara VIP

   Dallas17 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the moment you walk into this restaurant, employees are very welcoming. The host sat us at our table and our waiter was so nice and informative. The manager visited us at our table and inquiring about our experience. The drinks were refreshing. We loved our appetizers. Our entrees were delicious. We will be back.
   

   The CharlesResponded 5 days ago

   Hello Barbara, Thank you for your kind words! We’re so glad to hear that you felt welcomed from the moment you walked in and that our team made your experience special. It’s wonderful to know you enjoyed the food, drinks, and hospitality—we truly appreciate your support. We can’t wait to welcome you back for another great visit soon! Best regards, The Management Team
   

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9. OT

   OpenTable Diner

   Dallas1 review

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best experience ever!! Me & my girlfriends came for my birthday dinner & I truly felt like a celebrity. Rome was our server & he had all of our names memorized & was so tentative. All of the staff & management made us feel like queens! Plus the food is UNREAL!
   

   The CharlesResponded 7 days ago

   Thank you so much for celebrating your special day with us! We're absolutely thrilled to hear that you and your friends had such a memorable experience. Rome and the entire team take great pride in creating those extra-special touches, and it’s wonderful to know you felt like royalty from start to finish. Your kind words mean the world to us, and we can’t wait to welcome you back for another unforgettable evening soon! The Charles Management Team
   

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10. G

    Gary

    Las Vegas1 review

    5.0

    Dined on March 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    From the valet, to the host, to the servers, to the managers - everything was immaculate.
    

    The CharlesResponded 7 days ago

    Hello Gary, Thank you for taking the time to share such thoughtful feedback! We’re delighted to hear that every aspect of your experience—from the valet to the host, servers, and managers—was seamless and memorable. It’s truly our team’s pleasure to provide this level of service, and your recognition means everything to us. We look forward to welcoming you back to The Charles very soon! The Charles Management Team
    

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