The Charles

The Charles reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. W

   Winston

   Washington DC1 review

   2.0

   Dined on May 11, 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   Service was abhorrent. The waitress took forever to bring water and failed to inform my party that half the menu was not available.
   

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2. K

   Karen

   Washington DC3 reviews

   2.0

   Dined on May 10, 2025

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   I so want to love The Charles, however, the service starts out great and then it goes south. Our reservation was at 6:00 pm and we were anxious to make curtain across the street at 8:00 pm at the theater. My plate wasn't cleared until right before I paid my bill at 7:45 pm. The initial attentiveness was great and our server was personable and helpful but as it got busier, less so. One in our party wanted a turkey burger and it seemed that it is no longer available but still on the menu. When we informed the server that we needed to wrap it up and pay to get across the street, she simply said, "I wish you would've informed me." instead of simply apologizing the for wait. One in our party had to be brought her coffee and dessert to go. Since I live within walking distance and eat clean and gluten free, The Charles is a great option for me. I also want to support independently owned businesses such as The Charles but have gotten better service at the busy Outback, which is a chain. Please get it together service-wise so I can enjoy and speak highly of you once again.
   

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3. C

   CharlietheClam

   Washington DC2 reviews

   3.0

   Dined on May 5, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   They were out of Brussels sprouts and the burger was just ok and too salty the fries were good.
   

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4. J

   Janice

   Washington DC1 review

   5.0

   Dined on May 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a great brunch dinning experience! The food was delicious (chicken & waffles), Light and fluffy waffles with bacon garnish and Carmel sauce was toped with crispy seasoned chicken thighs. Friendly and attentive staff, beautiful ambiance, and affordable prices make this my new favorite place.
   

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5. K

   Kathy

   Charleston2 reviews

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Kung Pau Brussels were awesome and u enjoyed my Beet Salad. Ingredients are always fresh and food delicious
   

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6. D

   Donna

   Washington DC8 reviews

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and son had brunch on a Saturday. Our waiter was Zach and he was a great server! Very attentive and prompt! Everything was so good!!!! My husband had steak and eggs, I had the veggie omelet with a side of French toast , my son had the chicken and waffles…. Omg…… we ate every bit of it!!! We also ordered desert. My son had this ginormous size lavender cheesecake ! My husband and I had this ginormous slice of a very good carrot cake that we shared! We took 1/2 home. We will definitely be back!!! We have been there before For jazz night and happy hour and that was good too, but my favorite was definitely the brunch!!
   

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7. G

   Glinda

   Washington DC9 reviews

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Sunday Brunch menu was a little limited but it was very good.
   

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8. A

   ABRAHAM

   Richmond8 reviews

   3.0

   Dined on April 6, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   I think the feel needs to be the same on both sides. It was noisy on the non bar side in the all white and green room. Especially with the workers hitting the wall EXTREMELY hard on the other side. My wife and I were celebrating our 22nd anniversary, and we had to turn our own jazz on our cell phones just to drown out the noise. Our server was excellent.
   

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9. T

   Tiphanie

   Washington DC2 reviews

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Charles had amazing food, amazing atmosphere and amazing service! I'll highly recommend the chef's cheesecake - it was absolutely amazing ♡♡♡♡
   

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10. D

    Davonne

    Baltimore8 reviews

    5.0

    Dined on March 29, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I absolutely love The Charles. The food, the drinks, the service, the staff, the ambiance, they all get five stars from me.
    

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