The Chateau - Burlington

The Chateau - Burlington reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Rene

   Greater Boston6 reviews

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   No wait for a table, everyone enjoyed their meals. A good time had by all!
   

   The Chateau - BurlingtonResponded on April 2, 2025

   Thanks, Rene! We’re so glad to hear your visit to The Chateau Burlington was smooth and satisfying. No wait, great meals, and happy guests—that’s what we love to hear. Hope to have you back again soon!
   

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2. N

   Nanu VIP

   Greater Boston96 reviews

   5.0

   Dined on March 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The corned beef special was terrific and the service was great. We will be back soon
   

   The Chateau - BurlingtonResponded on March 18, 2025

   Thank you, Nanu! We’re so glad you enjoyed the corned beef special and had a great experience with our team. We appreciate your support and look forward to welcoming you back soon!
   

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3. OT

   OpenTable Diner

   Greater Boston1 review

   3.0

   Dined on March 7, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Wish my food had tasted fresh, meal seemed it was from a freezer
   

   The Chateau - BurlingtonResponded on March 18, 2025

   We’re sorry to hear that your meal didn’t meet expectations. We take pride in serving fresh, quality dishes, so it’s disappointing to know that it didn’t come across that way. Your feedback is valuable, and we’ll be sure to share it with our team. We appreciate you giving us a try and hope we can provide a better experience in the future.
   

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4. R

   Robert VIP

   Greater Boston14 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great experience and the wait staff is excellent
   

   The Chateau - BurlingtonResponded on February 25, 2025

   Thank you, Robert! We’re so glad you had a great experience at The Chateau Burlington. Our team takes pride in providing excellent service, and we appreciate your kind words. Looking forward to welcoming you back soon!
   

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5. K

   Kathleen

   Greater Boston3 reviews

   5.0

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Love going to the Chateau. Always a great meal! Can’t wait to go back again!
   

   The Chateau - BurlingtonResponded on February 3, 2025

   Thank you, Kathleen! We love having you at The Chateau and are so happy to hear you always enjoy your meals. We can’t wait to welcome you back again soon!
   

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6. M

   Margaret

   Greater Boston5 reviews

   5.0

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had dinner tonight at the Château in Burlington and the service we received was excellent food was delicious as usual. I highly recommend any of their pasta dishes.
   

   The Chateau - BurlingtonResponded on February 3, 2025

   Thank you for the glowing review, Margaret! We’re thrilled you had an excellent experience from start to finish and that Brian enjoyed his birthday surprise. It means so much to us that you continue to enjoy your time at The Chateau. We’ll be sure to pass along your tapioca pudding request! 🤣 Looking forward to your next visit!
   

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7. B

   Brenda

   Greater Boston2 reviews

   4.0

   Dined on January 25, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Food was so good!! Our waitress was very nice, but she seemed stressed and that made me uncomfortable
   

   The Chateau - BurlingtonResponded on February 3, 2025

   Thank you, Brenda! We’re so glad you loved the food and had a nice experience with your waitress. We’re sorry if she seemed stressed—it’s never our intention to make guests feel uncomfortable. We appreciate your feedback and will continue working to ensure a relaxed and enjoyable dining experience for all. Hope to see you again soon!
   

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8. T

   Todd

   Greater Boston2 reviews

   3.0

   Dined on January 25, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   The staff at the host desk were friendly and attentive. Our server: Colby R. was not attentive and never asked us how the food was or if we needed anything else. He walked by our table several times and we had to ask for water which should be a routine service. The food was very good and tasty. Unfortunately, due to the poor service received from Colby, we will not be returning.
   

   The Chateau - BurlingtonResponded on February 3, 2025

   Thank you for your feedback, Todd. We’re glad you enjoyed the food and received a warm welcome from our host team, but we’re very sorry the service didn’t meet expectations. Attentiveness is a key part of the experience, and it’s disappointing to hear we fell short. Your comments will be shared with our team to ensure we do better. We appreciate your past visits and hope you’ll reconsider giving us another chance in the future to show you what's been brining guests back to The Chateau for more than 90 years!
   

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9. G

   GERALD

   Greater Boston9 reviews

   5.0

   Dined on January 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food at a good price, service was outstanding
   

   The Chateau - BurlingtonResponded on January 14, 2025

   Thank you for the fantastic review, Gerald! We’re delighted you found the food excellent and the service outstanding. Your kind words mean a lot to us, and we look forward to serving you again soon!
   

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10. SH

    SaraH VIP

    Greater Boston6 reviews

    5.0

    Dined on January 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server Deborah was the best! Gracious, patient and great friendly attitude! Everyone enjoyed their lunch - food was delicious! Will definitely return
    

    The Chateau - BurlingtonResponded on January 14, 2025

    Thank you, Sara! We’re so glad you enjoyed your lunch and had such a positive experience with Deborah. She truly exemplifies the friendly and welcoming service we strive for. We can’t wait to welcome you back for another delicious meal soon!
    

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