The Chocolatier Restaurant + Bar

The Chocolatier Restaurant + Bar reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. H

   Heather

   Philadelphia1 review

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 4
   4. Ambience 5

   Wanted the steak, they were out, the waitress then stood there and stared at me until I told her what I wanted which made me miss important parts of what I was actually ordering so I couldn't even eat it. The chicken sandwich was disgusting. Spent a lot of money for most of my party to not even like their food.
   

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2. S

   Stephanie

   Philadelphia1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere and service! Melrose was an amazing server! Thank you!
   

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3. L

   Lynn

   Philadelphia5 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My daughter and I LOVE The Chocolatier and this trip we celebrated my Birthday!!! The Food was excellent as always and the staff makes this restaurant truly the sweetest experience and well worth the price! Melrose was our waitress, who we’ve had before and absolutely adore!!! She adds to the personal touch and tries to make the experience for the guests even more special! We Can’t Wait to Come Back!!!!
   

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4. T

   Tracey

   Philadelphia3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We love going to the Chocolatier in Hershey because of it's friendly family atmosphere! We go on Thursdays because our daughter loves to see Cocoa, the Hershey Bears mascot! He always brings a smile to everyone he encounters. We love the variety of the menu and the food tastes great!
   

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5. D

   Deborah

   Philadelphia1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s a little pricey but the experience was worth it. Wonderful food, atmosphere, excellent service and the Hershey Bears Mascot comes to the table for photo opps.
   

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6. K

   Kevin

   Orange County6 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic experience. No matter what you choose from the menu, it’s great. The food is consistently top-notch. Stellar waitress tonight — perfect service — attentive and friendly. She made up for the lackluster hostess at the front. Fun, lively, welcoming environment. While The Chocolatier is incredibly popular during the tourist season (and can be tough to get into), my favorite time to visit is the off-season — when the crowds are lighter, and the experience is even more relaxed and enjoyable.
   

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7. OT

   OpenTable Diner VIP

   Philadelphia2 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   One of our meals were very spicy when it didn’t specifically say it was spicy on the menu.
   

   The Chocolatier Restaurant + BarResponded 5 days ago

   Thank you for sharing your feedback. We're sorry to hear that one of your meals was unexpectedly spicy. Could you please let us know which dish it was? We want to make sure we address this and improve our menu descriptions moving forward. We're happy to hear you enjoyed the service and ambience, and we hope to have the opportunity to provide a better experience during your next visit!
   

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8. MH

   MichelleH

   Philadelphia2 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Allison, our waitress, was a delight! She was fun and happy. Everyone should be like Allison with customer service. Everyone made sure my food allergy was addressed. Everyone was friendly. Super experience. Thank you!
   

   The Chocolatier Restaurant + BarResponded 5 days ago

   Thank you so much for your wonderful review, Michelle! We're thrilled to hear that Allison made such a positive impact on your experience. We’ll be sure to pass along your kind words to her—she’ll be so happy to know she made your visit enjoyable! We're also glad to hear that your food allergy was handled with care and that everyone was friendly. We truly appreciate your feedback and look forward to welcoming you back for another great experience!
   

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9. S

   Susan

   Philadelphia7 reviews

   4.0

   Dined on March 9, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our waitress was amazing! So sweet with our grandkids. Made a birthday very special.
   

   The Chocolatier Restaurant + BarResponded 5 days ago

   Thank you so much for your kind words, Susan! We're so happy to hear that our waitress helped make your birthday celebration special, especially with your grandkids. We're glad you enjoyed the food, service, and ambience, and we truly appreciate your feedback. We hope to have the pleasure of welcoming you back for more memorable moments soon!
   

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10. JC

    JamieC

    Philadelphia2 reviews

    1.0

    Dined on March 8, 2025

    1. Overall 1
    2. Food 1
    3. Service 4
    4. Ambience 2

    Sadly the Chocolatier just is not good. It’s way overpriced for the area and quality of food. The noise level was high and the ambience is generic. We had the chicken nachos which was ok at best. The chicken was dry and it could use more toppings. I ordered the risotto and it was mush. My husband had the classic burger and that actually was ok. Our server however, was friendly and attentive.
    

    The Chocolatier Restaurant + BarResponded 5 days ago

    Thank you for sharing your feedback, Jamie. We're truly sorry to hear that your experience didn't meet expectations. We take your comments about the food quality and pricing seriously, and we will certainly review the dishes you mentioned to improve our offerings. We’re glad to hear the service was friendly and attentive, but we regret that the noise and ambience did not enhance your experience. Your feedback is really important to us, and we hope you might give us another chance to provide a better experience in the future.
    

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