The Chop House - Kodak

Review summary

1. T

   Thomas

   E. Tennessee

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 3

   We have been to this particular Chop House numerous times in the past two years. It had become a favorite of ours. However thing have been slipping during our last several visits. During our last visit our food orders were delivered improperly cooked. This was promptly rectified. My entree was delivered before my salad. This was also promptly rectified. Unfortunately we can not recommend this location. We will not be dining at this location anytime in the near future.
   

   The Chop House - KodakResponded today

   Thomas, we're grateful you've enjoyed dining with us over the years, and it's disappointing to learn of the recent experiences you've described. Our aim is always to provide a superior dining experience. Please reach out through our website and mention your review on OpenTable so we can address these concerns. Thank you.
   

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2. E

   Ezra

   Little Rock

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best food, first night in town and definitely going to be hard to beat! 10/10 would go back and will suggest to everyone!
   

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   The Chop House - KodakResponded today

   We're delighted you chose us for your first night in town, Ezra! Your excitement and recommendation mean a lot, and we can't wait to welcome you back soon.
   

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3. L

   Laura

   VIP

   E. Tennessee

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food is always delicious! We felt a bit rushed though. Just because some of us were finished with our food didn’t mean we needed our check before everyone was finished. We like to sit and let our food digest and talk.
   

   The Chop House - KodakResponded 2 days ago

   We're grateful for your feedback, Laura. It's great to hear you enjoyed our delicious food. We aim to provide a comfortable dining experience, so please reach out through our website and reference this review. Thank you for sharing your thoughts!
   

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4. J

   Jim

   Chicago

   18 reviews

   5.0

   18 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent, service was excellent, ambiance was great and over all experience was a 10! Thank you for a great dinner!!
   

   The Chop House - KodakResponded 2 days ago

   We appreciate your glowing review, Jim! It's fantastic to know that you found the food, service, and ambiance to be excellent, making your dining experience a 10. We're grateful for your feedback and look forward to welcoming you back soon!
   

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5. T

   Teresa

   E. Tennessee

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The server was very professional and friendly. Attentive to all needs and wants. The food was very good and temperature was excellent. I have been to this restaurant about 5 times this year. Excellent choice . Reservation was easy on line. Great team.
   

   The Chop House - KodakResponded 2 days ago

   Thank you for your continued visits this year, Teresa. We're delighted that you found the service attentive and enjoyed the food. It's wonderful to know the reservation process was smooth too. Looking forward to welcoming you back soon!
   

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6. C

   Christy

   E. Tennessee

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   This was our first time at a Chophouse but we will be back! Everything was terrific!
   

   The Chop House - KodakResponded 6 days ago

   We're glad to hear your first visit was terrific and can't wait to welcome you back, Christy!
   

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7. D

   David

   Richmond

   6 reviews

   5.0

   6 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   After a long 10 hour drive, The Chop House was a welcome oasis. The surprising part, despite a full 3-course meal, we were in and out and back in our hotel room in under an hour. The food was heavenly and our server was fantastic. Highly recommend!
   

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   The Chop House - KodakResponded on December 15, 2024

   Thank you for your kind words, David! We're glad to hear The Chop House was a welcome retreat after your journey and that you enjoyed a speedy and heavenly dining experience. Your recommendation means a lot to us!
   

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8. OT

   OpenTable Diner

   Coastal Georgia

   2 reviews

   3.0

   2 reviews

   Dined on December 13, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It was just ok. In past experiences it was good. The fact that there was hardly a wait on a Friday evening should have been our first clue. Food portions were small, the tenders were tiny and they gave you 4/5 pieces. It was almost like they cut at whole tender in half and called it a whole one. They used to give you 3 tacos for the dinner portion, now you get the lunch portion of 2 for the dinner price. Mac and cheese was dry. Service felt rushed. Fries were good and the sweet potato was good. For the price there’s better value and portions elsewhere.
   

   The Chop House - KodakResponded on December 16, 2024

   Thank you for your feedback. We strive to provide a superior dining experience with excellent portions and service. Please reach out through our website and reference your review so we can discuss your concerns.
   

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9. L

   Linda

   E. Tennessee

   3 reviews

   3.0

   3 reviews

   Dined on December 8, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Normally this the location we bring family and friends. Always been great. Tonight was the service was not up to Par. We had to ask the server to refill the beverage glasses. One of guest temp on the Steak Medallions was medium instead of Well done. Just was shock on the dining experience. Hopefully next time will be Improved.
   

   The Chop House - KodakResponded on December 10, 2024

   We appreciate your loyalty and are sorry to hear that your recent dining experience was not as expected. Please reach out through our website, referencing this review and the platform, so we can address your concerns.
   

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10. A

    Allen

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on December 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing experience. The waitress was amazing and polite!
    

    The Chop House - KodakResponded on December 3, 2024

    An amazing experience is what we aim for, and we’re so glad you had one with us! Your kind words about our team member’s politeness mean a lot. Thank you for sharing!
    

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