The Chop House - Sevierville

Review summary

1. OT

   OpenTable Diner

   Puerto Vallarta1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food! The Chop House has never let us down
   

   The Chop House - SeviervilleResponded today

   Great to hear you enjoyed your experience with us! We're grateful for your kind words about our service and food. We look forward to welcoming you back soon.
   

   Is this helpful?

2. J

   Jeff

   Poconos27 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I was glad to see that the noisy kitchen air handling system has been repaired and is no longer obnoxiously loud. The food was great and the service (Brandon) was superb.
   

   The Chop House - SeviervilleResponded today

   We appreciate your kind words, Jeff! We're pleased to hear that you enjoyed both the food and Brandon's service. It's also wonderful to know that the kitchen's environment has improved. We look forward to your next visit!
   

   Is this helpful?

3. C

   Cameron

   Dallas2 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   The staff was attentive. The music was at the perfect level and my wife said it was her “vibe”. The shrimp cocktail appetizer was excellent. But we went there for steak and that is where the review takes a turn. We ordered two different steaks; both of us ordered them to be cooked to medium. My wife’s steak was more medium rare and mine was nearly well done. Frankly, I have had significantly better steak at similar prices at many other restaurants. So despite the wonderful first impressions, we won’t be back.
   

   The Chop House - SeviervilleResponded 4 days ago

   Thanks for sharing your thoughts, Cameron. We're glad to hear your wife enjoyed the ambiance and shrimp cocktail. It's important to us that the steak preparation matches our goal of a superior dining experience. Please contact us through our website and reference your review on OpenTable for us to address your concerns.
   

   Is this helpful?

4. OT

   OpenTable Diner

   Raleigh1 review

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a very pleasant change compared to every other eating establishment that focused on “southern fare”. Portions are big enough to share.
   

   The Chop House - SeviervilleResponded 7 days ago

   We're happy to know you enjoyed your time with us! It's wonderful that our offerings provided a refreshing change and that you appreciated our generous portions. We can't wait to serve you again!
   

   Is this helpful?

5. OT

   OpenTable Diner

   E. Tennessee2 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service. Amazing food. Love everything about it
   

   The Chop House - SeviervilleResponded 3 days ago

   It's fantastic to hear that you enjoyed everything about your experience with us! We're grateful for your kind words and look forward to welcoming you back for another superior dining experience.
   

   Is this helpful?

6. C

   Chris VIP

   Charleston13 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good meal. Good service. Lunch salmon was cooked week and the chopped salad was good
   

   The Chop House - SeviervilleResponded on March 1, 2025

   It's wonderful to hear about your enjoyable meal and service, Chris. We're pleased you liked the lunch salmon and chopped salad. Thank you for sharing your experience!
   

   Is this helpful?

7. AB

   ArmandoB

   Fort Lauderdale6 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service , Great service , Great service and will go again.
   

   The Chop House - SeviervilleResponded on March 3, 2025

   We appreciate your feedback on our service, and we're excited to welcome you again soon!
   

   Is this helpful?

8. R

   Rick

   New Orleans19 reviews

   4.0

   Dined on February 24, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   All aspects of our dining experience was great except for 1) forgot to send us our ceaser salad (removed from bill), 2) had to remind waitress to bring our bread, 3) overcooked steak, had to wait for another steak properly cooked. We were although offered a dessert to take home with us. I would definitely return though as the overall experience was certainly nice.
   

   The Chop House - SeviervilleResponded on February 26, 2025

   Thank you for sharing your experience, Rick. We're pleased to know you'd love to return and enjoyed your overall dining experience. We're committed to providing excellent service and appreciate your understanding regarding your steak and other aspects of your visit.
   

   Is this helpful?

9. S

   Sam

   Western NC1 review

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The only suggestion I would offer has to do with the level of the sinks in the Men’s Room. They are just right if this was a Cracker Barrel or Chuck E. Cheese Restaurants where the patrons were mostly children. However The Chop House caters primarily to Adults, so the sinks should be able to accommodate ADULTS!! Please raise them up at least 8-12” Thank you for your consideration!
   

   The Chop House - SeviervilleResponded on February 24, 2025

   Thank you for your thoughtful feedback about the sinks in the Men's Room, Sam. We're grateful for your suggestions.
   

   Is this helpful?

10. M

    Matt VIP

    Louisville1 review

    3.0

    Dined on February 23, 2025

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 4

    more than 20 minutes after our reservation time, waited another 15-20 to be greeted by our server. When taking our order the server did not write anything down so multiple things were incorrect. My steak was cold and had obviously been sitting in the kitchen for awhile before it was brought to me. We go to the Chop House about once a month but they really missed the mark last night.
    

    The Chop House - SeviervilleResponded on February 25, 2025

    We appreciate your feedback and apologize for the wait times and order inaccuracies during your recent visit, Matt. We value your patronage and aim to make every visit excellent. Please contact us via our website and reference your review on OpenTable. Thank you.
    

    Is this helpful?