The ChopHouse - Gibbsboro

Review summary

1. M

   Mark

   Philadelphia

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent—the bone in filet was delicious and cooked perfectly to order. Our waitress was charming and helpful with her suggestions. Service was quick and excellent. And the valet parking was wonderful, with an easy way to request the car in advance so there is no waiting.
   

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2. S

   Seth

   VIP

   Philadelphia

   53 reviews

   3.0

   53 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Second time I had a very disappointing meal. NY strip was fatty, tough and not good. Prices are high. Quality is subpar. Manager took the steak off the bull which was the right thing to do. So many better places to enjoy rather than here. Been coming for years and seems to just continue to go downhill. Shame
   

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3. S

   Shirley

   Philadelphia

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were seated immediately and our server was excellent. The meal was absolutely delicious and cooked to perfection.
   

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4. A

   Agnes

   VIP

   Philadelphia

   7 reviews

   4.0

   7 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Ordered steak medium + and it arrived medium well. It was ok just not as great as it has been in the past. The corona crust on the steak wasn’t as well infused as in the past and didn’t give the same flavor. We only had one issue, and that was that the mushrooms were rubbery and not edible. We did send them back and they were removed from the bill. Overall great service and atmosphere. The food was good, but not great this time.
   

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5. W

   Wanda

   Philadelphia

   8 reviews

   3.0

   8 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Visited to evaluate for upcoming event. Service and ambiance was good. We ordered many sides, lobster Mac and cheese, creamed spinach, Brussels sprouts, mushrooms, unfortunately every dish was bland. Steaks were good. In my opinion, the cost exceeded the lack of seasoning.
   

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6. S

   Stacey

   VIP

   Philadelphia

   13 reviews

   5.0

   13 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I went to The Chop House to celebrate our wedding anniversary. Besides the food being delicious, the service was amazing! Our waitress was so nice! She brought over complimentary glasses of champagne and dessert for us to share since it was our anniversary! We will definitely be going back! 💗
   

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7. A

   Allen

   Philadelphia

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   food was delicious atmosphere good buy tended to be a bit loud and noisy My main complaint was that the staff tended to rush us through our meal, we told our lovely waitress to hold off on our entree until we finished our appetizers, and in fact we learned not to even order our entree until we finished our appetizer so that we could enjoy our meal without rush, allow for conversation and discussion
   

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8. R

   RT

   Philadelphia

   7 reviews

   5.0

   7 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A top notch experience all around. We will be back!
   

   The ChopHouse - GibbsboroResponded on January 7, 2025

   Thank you, RT very much for your kind words. We are delighted to hear that you had a top-notch experience and we appreciate your positive feedback. Our team looks forward to welcoming you back soon. Please feel free to reach out if you have any specific requests or needs for your next visit.
   

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9. M

   Mark

   Philadelphia

   1 review

   1.0

   1 review

   Dined on January 4, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Service very poor. Got food order wrong, didn’t bring wine we ordered for dinner.
   

   The ChopHouse - GibbsboroResponded on January 7, 2025

   Hello Mark, Thank you for taking the time to share your feedback regarding your recent dining experience. We sincerely apologize for the mistakes made with your food order and the oversight regarding your wine selection. Your experience does not reflect the high standards we strive to uphold. We value your feedback as it helps us to improve our service. Please rest assured that we will address these issues with our staff to ensure they are rectified for future guests. If you would like to discuss this matter further or if there is anything we can do to make amends, please feel free to reach out to us directly at 856.566.7300.
   

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10. OT

    OpenTable Diner

    Philadelphia

    2 reviews

    1.0

    2 reviews

    Dined on January 3, 2025

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 3

    This was one of the worst meals. Used to love Chophouse. The quality has went down extremely. Food was not good.
    

    The ChopHouse - GibbsboroResponded on January 7, 2025

    Hello, Thank you for sharing your feedback regarding your recent experience at Chophouse. We sincerely apologize that the quality of the meal did not meet your expectations, especially given your previous positive experiences. Your comments are valuable to us, and we will ensure they are communicated to our culinary team for further review. If you would like to discuss this in further detail, you can call the manager at 856.566.7300. Thank you again.
    

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