The Cloud at The Waterfront

Review summary

1. S

   Sumita

   London16 reviews

   4.0

   Dined on February 12, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great variety on the menu, including vegetarian options. Good portion sizes for sharing
   

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2. S

   Sandra

   London7 reviews

   5.0

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food and atmosphere. Awesome food choices! I highly reccomend it.
   

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3. W

   Wayne

   Coastal Georgia3 reviews

   5.0

   Dined on February 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was served quickly and was delicious. Had Shrimp tacos and sushi. Service friendly as always.
   

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4. J

   Jayne

   Gloucestershire14 reviews

   4.0

   Dined on January 30, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 2

   The food was amazing, and service was good although cocktails took quite a while to arrive. our table was booked for 7pm and it would have been nice to have been told that they actually close at 8! They didn't rush us but we felt rushed as we would have liked to have enjoyed a bottle of wine at leisure, so we went elsewhere for that.
   

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5. d

   debbie VIP

   San Francisco1 review

   4.0

   Dined on January 28, 2025

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 5

   Scallops were chewy. We had to ask three times for our check and finally had to get up and hand the server our card so we could pay and leave.
   

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6. P

   Paul

   London1 review

   2.0

   Dined on January 25, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   The service was fair, and the food was a bit better.
   

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7. S

   Stephen

   London6 reviews

   3.0

   Dined on January 22, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Unfortunately, the kitchen was struggling on this day, and we were going for a pre-show dinner. As such, we only got our food about 10 mins before we had to leave. However the staff were great and gave the meal to us for free, so I certainly can't fault their willingness and effort.
   

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8. c

   carolyn VIP

   Charleston6 reviews

   3.0

   Dined on January 22, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Service started out okay...but tanked after that...we actually left without our dessert course from the restaurants weeks menu because it was taking so long...not sure what happened. the food was tasty for sure...but service was very lacking on my visit
   

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9. W

   William

   London14 reviews

   5.0

   Dined on January 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great sushi and the curry soup is awesome. Even on a windy day the fires were keeping you warm!
   

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10. C

    Charlicia

    Caribbean1 review

    4.0

    Dined on December 19, 2024

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 4

    The experience overall was alright, however, the Maitre D was quick to jump to conclusions that I did not make a reservation especially the way he communicated this information. He needs to check his records correctly especially since I made my reservation online, and the system confirmed my reservation.
    

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