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The Counter - The Counter - Palo Alto - PRIORITY SEATING, Palo Alto, CA

The Counter - Palo Alto - PRIORITY SEATING

4.1
4.1
13 Reviews
$30 and under
Burgers
  • Great for brunch
  • Kid-friendly
  • Great for craft beers
Step into The Counter and you're greeted with a clipboard and an extensive list of fresh mouth-watering ingredients that allow you to build your own gourmet burger. Our 312,120+ different burger combinations make every burger as unique as each customer. Rarely is the same burger made twice in one day. Build your burger from the bun (or bowl!) up -- you choose the patty (whether 100% all natural Angus beef, chicken, turkey, or veggie), cheese, toppings, and sauce. Vegans, vegetarians, and omnivores can all find their perfect burger at The Counter. Anti-Established in 2003, The Counter is the 21st century's bold answer to the classic burger joint. Ushering in a fresh era of industrial decor, today's music, cold beer, unique wines, cocktails, and burger options that are only limited by your imagination

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Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Burgers, American, Vegetarian / Vegan
  • Hours of operation
    Wed, Thu, Sun 11:30 am–8:00 pm Fri, Sat 11:30 am–9:00 pm
  • Phone number
    (650) 321-3900
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Neighborhood
    Palo Alto
  • Parking details
    Street Parking
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine

What 13 people are saying

Overall ratings and reviews

4.1
4.1 based on all time ratings
  • 4.3Food
  • 3.9Service
  • 3.6Ambience
  • 3.9Value

NoiseModerate

13 Reviews
  1. MelissaN

    San Francisco

    1 review

    5.0

    1 review

    Dined on May 2, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was a great brunch spot! I enjoyed the food and the atmosphere a lot.

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  2. lookng4anewfav

    San Francisco

    23 reviews

    3.0

    23 reviews

    Dined on February 29, 2020

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    They were a bit busy, so I’ll give them a little break. But maybe if there were another waiter, tables wouldn’t have to wait so long for their orders. I ordered a shake and had to ask for it several times before I finally got it. By the time I got it I was halfway through my dinner. Food was good, the same as always. The place was packed and a long line of people waiting for a table. Love their fries.

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  3. TSYS

    San Francisco

    16 reviews

    5.0

    16 reviews

    Dined on February 16, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was the day of farmers market. Outside tables were crowded, but our server was caring and attentive. Recommend.

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  4. PARF

    San Francisco

    22 reviews

    3.0

    22 reviews

    Dined on February 2, 2020

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    Opentable is not honored consistently here. Upon check in at this restaurant we informed them that we had an open table reservation and the reply was “You do?” as the host walked away without any further assistance. Service here is slow and no one seemed to “own” our table or seem interested in hospitality. By now we should’ve learned to stop visiting this branch.

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  5. OpenTable Diner

    RP

    1 review

    3.0

    1 review

    Dined on January 11, 2020

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 2
    The hostess was really rude and didn’t care about the fact that we had a reservation Also the food took a long time to arrive

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  6. OpenTable Diner

    VIP

    San Francisco

    1 review

    1.0

    1 review

    Dined on January 11, 2020

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    Made a reservation, but apparently the email from Open table did not make it to ‚The counter‘. We were told that we have to wait for 30 Minutes. We decided to go somewhere else

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  7. TammyC

    San Francisco

    29 reviews

    2.0

    29 reviews

    Dined on December 29, 2019

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2
    Service was extremely slow even though the place was not crowded. I was very disappointed in the grilled chicken. Food is much better in the Cupertino location.

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  8. ChicagoGal

    VIP

    Chicago

    13 reviews

    2.0

    13 reviews

    Dined on September 22, 2019

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3
    It's a good place for burgers. The service was good. I didn't like the Parmesan shoestring fries, too strong in flavor. The vegetarian sandwich I had was just okay. I would go somewhere else for more vegetarian food options.

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  9. Dropdeadmodest

    New York City

    10 reviews

    4.0

    10 reviews

    Dined on July 2, 2019

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 3
    The food was delicious but the service was less than satisfactory. Almost nonexistent. Table was wobbly as well.

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  10. OpenTable Diner

    VIP

    Greater Boston

    2 reviews

    5.0

    2 reviews

    Dined on March 7, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Best burger and fries ever- Gluten free!

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FAQs

The Counter - Palo Alto - PRIORITY SEATING offers takeout which you can order by calling the restaurant at (650) 321-3900.

The Counter - Palo Alto - PRIORITY SEATING is rated 4.1 stars by 13 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?
Claim this listing

Order delivery or takeout

Google Map for The Counter - Palo Alto - PRIORITY SEATING

369 S California Ave, Palo Alto, CA 94306

Additional information

  • Neighborhood
    Palo Alto
  • Hours of operation
    Wed, Thu, Sun 11:30 am–8:00 pm Fri, Sat 11:30 am–9:00 pm
  • Price
    $30 and under
  • Cuisines
    Burgers, American, Vegetarian / Vegan
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    Street Parking
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine
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