The Cut & Craft York

Review summary

1. L

   Louise

   Birmingham

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to celebrate my daughter’s 24th birthday. 6 of us went and we couldn’t fault the food or the service! Great atmosphere and fab food!
   

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2. A

   Addie

   Yorkshire

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The restaurant is nice and comfortable. But the steak is overcooked although I order medium rare. Other foods are very good. So it is a nice place to go and enjoy except the steak. It would be better if the price is lower.
   

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3. J

   Jemma

   Oxford

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely gorgeous food, beautiful Restaurant and excellent service
   

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4. J

   Joe

   Cheshire

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Me and my fiancé went for my birthday and can safely say was the best meal we have ever had and had no problem paying the money
   

   The Cut & Craft YorkResponded today

   Thank you Joe for your review. We are absolutely thrilled to learn you enjoyed your birthday experience with us, we will be sure to share your feedback with our whole team! We hope to welcome you back again soon for another 5* visit! The Cut & Craft
   

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5. R

   Rebecca

   Yorkshire

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was super quick and prepared beautifully but all our steaks were only lukewarm warm whilst everything was hot .
   

   The Cut & Craft YorkResponded 3 days ago

   Thank you Rebecca for your review. We take pride in delivering hot, delicious meals to all of our guests and sincerely apologise that we seem to have missed the mark on this occasion. We have shared your feedback with our Head Chef, please accept our apologies. We truly value your feedback and assure you this is not a true reflection of our high standards. We hope to welcome you back again in the future to impress you with our menu. Kind regards The Cut & Craft
   

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6. P

   Paul

   VIP

   Las Vegas

   11 reviews

   5.0

   11 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best steak I’ve ever had. Amazing service, and a lovely atmosphere. Would recommend to anyone.
   

   The Cut & Craft YorkResponded 3 days ago

   Thank you Paul for your review. We are thrilled to learn you thoroughly enjoyed every aspect of your experience with us, we really appreciate your feedback! We look forward to welcoming you back again in the future for another 5* experience! The Cut & Craft
   

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7. J

   Jo-Anne

   Cheshire

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent meal on Christmas Eve , the waiter was lovely , smiley , happy and nothing too much trouble - a rare find! Food was gorgeous as well as the ambience . Thankyou cut and craft for making our Christmas Eve special :)
   

   The Cut & Craft YorkResponded 3 days ago

   Thank you Jo-Anne for your review. We are so pleased to learn you enjoyed your Christmas Eve experience with us, we can't wait to share your lovely feedback with our whole team! We hope to welcome you back again soon for another 5* experience! The Cut & Craft
   

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8. K

   Kate

   Yorkshire

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service excellent as always. Lovely staff and a grey atmosphere
   

   The Cut & Craft YorkResponded 3 days ago

   Thank you Kate for your review. We are so pleased to learn you enjoyed your meals & the service by our team, we will be sure to share this with them! We hope to welcome you back again soon for another 5* experience! The Cut & Craft
   

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9. A

   Agi

   Yorkshire

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love Cut and Craft from York. It is our treat when we eat there. We love the steaks and the cocktails. The service it is quick too and the staff it is polite and kind.
   

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10. l

    lisa

    Hertfordshire

    1 review

    3.0

    1 review

    Dined 5 days ago

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 3

    Overall we had a lovely Xmas Eve experience. I regularly eat at the Leeds branch and sadly was a little bit disappointed with the York one. Our server was lovely, I’m sure I only felt like this as it was a busy lunchtime slot but we felt quite rushed. The host staff were not very friendly really. Seemed a bit fed up to be there on Xmas Eve. Opposed to our table server who could not have been nicer. The food was excellent. As always. Just don’t think the restaurant is nearly as nice as the Leeds one.
    

    The Cut & Craft YorkResponded 3 days ago

    Thank you Lisa for your review. We are so sorry to hear of your most recent experience in our York restaurant. We understand the importance of a relaxed & enjoyable dining experience and sincerely apologise that we failed to meet your expectations on this occasion. We take pride in offering the warmest welcome to all of our guests & we are disappointed to learn you felt our host team were not friendly. We will share your feedback with our team as we truly value all guests & will ensure this impression is not repeated moving forward. Here in York we share the same standards as our Leeds restaurant & we hope to welcome you back in the future to turn this experience around and impress you. The Cut & Craft
    

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