The Den at Nita Lake Lodge

Review summary

1. C

   Chris

   Vancouver

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Very busy night. Service was great but a little long between checking at times
   

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2. C

   Cameron

   Gold Coast

   3 reviews

   2.0

   3 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   This had all the potential to be brilliant however at each turn it slightly missed the mark. The food parings and flavours just didn’t quite connect and the service wasn’t attentive. Ended up forgetting a drink towards the end of the meal so we left without the drink. All in all for the price, not worth it.
   

   The Den at Nita Lake LodgeResponded 4 days ago

   Thank you for your honest feedback. We're sorry to hear that your experience didn’t meet expectations. We truly appreciate your insights on the food pairings and service, and we’ll be reviewing this with our team to improve. If you’re open to it, we’d love to make things right—please feel free to reach out so we can better understand how we can enhance your next visit.
   

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3. J

   Joseph

   Vancouver

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   I love this place. Great ambiance and love the style. Most importantly the food was great. A unique menu. You could tell by how clean the plates were we enjoyed the entire meal and all that was left we could only consume by licking. But service was shockingly bad. No excuse as there were only 3 tables and were staggered. The waitress never looked at us. Long periods of time and never taking a glance. Had no idea where she was. We ordered the bread at the start and 15 minutes later hadn’t arrived. I had to get up and order at the kitchen counter. No monitoring of drinks. Sour face. Had to find her to take an order. It seems she was Disappointed anyone was in the restaurant which meant she actually had to work. I am assuming the staff situation in so bad it’s tough to hire good wait staff…as well as hard to find people to train them. It’s disappointing because we like this Place - although it’s our first time for dinner. If the food wasn’t so good - we would have written the place off because of how rock bottom bad the service was. Whoever is cooking the food and managing the kitchen deserves all the credit for recovery! We will be back because of ambience and food …. But if service doesn’t improve…
   

   The Den at Nita Lake LodgeResponded 4 days ago

   Thank you for your thoughtful and detailed feedback. We’re thrilled to hear that you loved the food and ambiance, but we’re truly sorry that the service did not match that experience. Your concerns are being taken seriously, and we will be addressing them with our team to ensure the level of attentiveness and hospitality that every guest deserves. We appreciate your honesty and your willingness to give us another chance. Please know that we are actively working on improving our service, and we hope to provide you with the full experience you expect and deserve on your next visit. If you’d like to discuss this further, we’d love to hear from you directly.
   

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4. D

   Dennis

   VIP

   Chicago

   66 reviews

   5.0

   66 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were early for our reservation, but we’re seated immediately. Our waiter and other staff were friendly, courteous and attentive. All of the food we ordered was delicious. My husband and I shared the Village Farm tomatoes for an appetizer which were cooked cherry tomatoes on focaccia bread with whipped ricotta cheese and basil. The portion was large and easily shareable. For entrees my husband had the salmon while I had the duck. We split orders of fingerling potatoes and the Brussels sprouts. There was more than enough for the two of us. We have eaten at The Den in the summer months enjoying the outdoor patio and its views of the lake. With this visit we were inside since it was winter. We hope to visit The Den again in the future.
   

   The Den at Nita Lake LodgeResponded 4 days ago

   Thank you for your kind words and thoughtful review! We're so glad to hear that you had a wonderful experience, from the warm hospitality to the delicious food. It’s great to know that you enjoyed both the summer patio views and the cozy indoor atmosphere during winter. We truly appreciate your support and look forward to welcoming you back to The Den in the future!
   

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5. M

   Mary

   Vancouver

   6 reviews

   5.0

   6 reviews

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So far a secret in whistler that won’t remain a secret for long. Providing they keep to their standards it will be a great addition to the whistler dinning scene . Very enjoyable.
   

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   The Den at Nita Lake LodgeResponded 4 days ago

   Thank you! We're glad you enjoyed it and appreciate your support. Hope to see you again soon!
   

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6. G

   Gyoyoung

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined on January 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   really taste !! I ate octopus, mussels and salmon
   

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   The Den at Nita Lake LodgeResponded 4 days ago

   Glad you enjoyed it! Thanks for dining with us!
   

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7. R

   Rosanne

   Vancouver

   1 review

   5.0

   1 review

   Dined on January 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time I have been and will definitely return. The gnocchi was outstanding, we all enjoyed our appetizers and meals. Service and ambience absolutely wonderful.
   

   The Den at Nita Lake LodgeResponded 4 days ago

   Thank you! We're so happy you enjoyed your meal and the experience. Looking forward to welcoming you back soon!
   

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8. B

   Barbara

   VIP

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined on January 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience. We were so impressed by the food and the service. Multiple vegetarian and gluten free options. Really delicious meals - the salmon was excellent and would highly recommend the beet salad and the brussel sprouts.
   

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9. M

   Michael

   Chicago

   21 reviews

   4.0

   21 reviews

   Dined on January 8, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good size portions, I had the Rossland Chicken and it was excellent. Loved looking over Nita Lake.
   

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10. G

    Geetanjali

    Greater Boston

    38 reviews

    5.0

    38 reviews

    Dined on January 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful place to spend New Year’s Eve. They had wonderful champagne’s. The four course meal was lovely.
    

    The Den at Nita Lake LodgeResponded on January 16, 2025

    Thank you for your kind words! We're thrilled you enjoyed your New Year's Eve celebration with us. We hope to welcome you back soon! Best regards, Host team Nita Lake Lodge
    

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