The Dining Rooms at Albion House

Review summary

1. P

   Penny

   London3 reviews

   5.0

   Dined on February 9, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   An excellent Sunday lunch with a group of 6 - service was very friendly, food was very good and great value and we loved the ambience - would recommend
   

   The Dining Rooms at Albion HouseResponded on February 17, 2025

   Hello Penny, So glad you and your party enjoyed your Sunday lunch with us! And thank you for taking the time to leave such a lovely review, we hope to welcome you again soon!
   

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2. S

   Sue VIP

   London8 reviews

   2.0

   Dined on January 26, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Lots of staff not that many customers Although staff very nice need training to serve customers Huge wait time to order drinks, then food Starter good Main disappointing as two small slices of beef - no second check to make sure we were happy. By time someone did eventually cone it was to clear plates which had been there for 15 mins Too long to order drinks - if you are going to include service need to train staff that they have to deliver it as standard! By time bill came had lost will to say anything and just wanted to leave. Lovely venue so much potential but need to up the standard of food and service for the price point!
   

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3. S

   Stuart VIP

   London2 reviews

   5.0

   Dined on January 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really lovely meal - amazing duck confit and lovely venue as always. Will be back
   

   The Dining Rooms at Albion HouseResponded on February 17, 2025

   Hey Stuart, Thank you so much for leaving us a great review - customer feedback is always super appreciated here! Look forward to welcoming you back another time!
   

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4. L

   Lorraine

   Yorkshire1 review

   2.0

   Dined on January 12, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Having been called a told there was no bar we bought our own wine Ordered with 5 mins but waited 45 before asking and was told it was a new kitchen team Roast arrived tepid was offered hot gravy Underwhelming at best and as a regular here very disappointed! Probably find somewhere else for my Sunday roast..,real shame as nobody seemed that bothered!
   

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5. w

   will

   Kent1 review

   5.0

   Dined on December 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was good meal Very exciting drinking I would go there again
   

   The Dining Rooms at Albion HouseResponded on February 17, 2025

   Hi Will, Thanks so much for leaving us a good review! We hope to welcome you again soon!
   

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6. B

   Brian

   London11 reviews

   3.0

   Dined on December 25, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Finally shown to our table 40 minutes late on Christmas Day! Very slow service on every course with 20 minutes wait between courses. Food was ok at best but 2 roast potatoes on a Christmas Dinner rather disappointing. Seemed understaffed as we were served by every person rather than a designated server for our table which seemed to just increased lack of clarity & waiting time with no continuity or awareness whatsoever making the whole lunch unorganised and disrupted. AH is a fabulous historical premier venue provably the best in Ramsgate and was recently made aware the hotel and dining rooms are under new ownership which seemed then appeared obvious to regular customers who were used to the previous level of food and service in the last 10 years. BM
   

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7. D

   Daniel

   London4 reviews

   1.0

   Dined on December 24, 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   Unfortunately our Christmas Eve dining experience was marred by an extremely long wait for any food to arrive - over 90 mins. Once it did arrive, it was very good, but there was so little communication from the staff to the all the customers waiting despite many enquiries / complaints. Not sure what happened this time round, as previous visits were fantastic. It's also worth noting that the staff did deduct all drinks and service from the bill as a good will gesture :)
   

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8. K

   Karen

   London1 review

   2.0

   Dined on December 24, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Unfortunately this restaurant prices itself as being a bit more high end but the service and the food let it down on this occasion. We sat down for breakfast and ordered drinks at 9.55 and we received our drinks 35 minutes later at the same time our food came out. The staff seemed uninterested and not very speedy and the 12.5% tip seems like it should be optional (it does not say that on the bill), especially when service has not been great. The food was ok, again, price not reflecting quality. I ordered a mimosa and it was the tiniest drink you ever did see! It’s such a shame as the interiors are beautiful, but this can’t be relied on entirely to justify poor customer service and overpriced average food. This place has so much potential but it just lets itself down in many ways.
   

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9. G

   Geoffrey

   London5 reviews

   3.0

   Dined on December 16, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Perfectly ok restsurant, but bill came to £100 and it didn't feel like a £100 meal. Duck was good, but the plate presentation was mostly mash potato. Starter was a small portion Terrine for £10. Mains were £25 and £24 respectively, which was too high. Loved the decor.
   

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10. p

    peter

    Kent1 review

    5.0

    Dined on November 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    1st class from start to finish staff were very good I've been dining here for a couple of years
    

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