The Duplex

Review summary

1. c

   carmel

   New York City

   12 reviews

   vip
   5.0

   12 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service. Love the food. Our waiter was amazing
   

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2. J

   Jennie

   Chicago

   10 reviews

   4.0

   10 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Arrived early for our reservation and was told we’d have to wait for that time before being seated. We had no problem doing that. However, the host told us we could not sit at the bar to wait. He told us that they only had one bartender for the whole restaurant. We let him know that we wouldn’t be ordering a drink. He was persistent and said that if we sat there the bartender would think he had to service us. I let him know that we would decline if he walked over to us. It would be nice if there were more than 2 seats to sit and wait at if you’re not going to allow people to wait at the bar for their table. Other than that, we enjoyed our evening. The food was delicious and the wait staff were very nice.
   

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3. M

   Morgan

   New York City

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   RSVP for 7:45 didn’t get a table till 8;45 so the waiting was off putting but our host who took our order, Hunter was awesome and the food was great So that made up for the waiting
   

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4. N

   Niyla

   Atlanta Metro

   5 reviews

   4.0

   5 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Brunch wasn’t bad, music was a little loud, we couldn’t hear each other across the table. Food was good but the price was a little bit more than it should be. We wanted bottomless mimosas, and they didn’t quite have that, they had one bottle and you share it which was okay but I feel like it could have been better with bottomless mimosas at a set price for each person. More options on the menu would have been nice, but the food was good. Server was decent , she didn’t seem like she had much patience with us so it come a bit off like she was ready for us to go when we just got there. Definitely try it, but there can be small improvements.
   

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5. D

   Dax

   San Francisco

   2 reviews

   2.0

   2 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   The food was good but the service leaves much to be desired. I also think the automatic 20% gratuity is wild, but to suggest additional tip for the server solely is pure madness. 2.5/5 - I doubt I’ll return as a customer, but it was alright for what it was.
   

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6. N

   Nayan

   Chicago

   1 review

   5.0

   1 review

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, amazing drinks and awesome staff! Definitely coming back!
   

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7. A

   Alicia

   Chicago

   8 reviews

   5.0

   8 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and drinks were great. The service was excellent, and We loved the music!!
   

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8. R

   Rocio

   Chicago

   15 reviews

   vip
   2.0

   15 reviews

   Dined on November 9, 2024

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 1

   The music was too loud especially for those of us who sat in the back close to the speakers. We had to practically yell to speak to each other. Otherwise the food itself was good for brunch
   

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9. C

   Christian

   Chicago

   1 review

   3.0

   1 review

   Dined on November 3, 2024

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 2

   bartender saved the night. Servers seemed nice overall, not sure if I’d return , maybe a slow night
   

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10. D

    Dee

    Chicago

    3 reviews

    2.0

    3 reviews

    Dined on November 3, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 4

    Expected to have a great 1st time experience because of the local neighborhood vibe. Unfortunately, the major Cons outweighed the minor Pros during our visit beginning with the reservation. Major Cons: 1. Reservation wasn't honored had to significantly wait before seating. 2. Price significantly outweighed the value of food & service. Minor Pros: 1. Greeter/ waiter understandably tried to compensate for reservation mishap by covering appetizers. 2. Ambience and music were nice. 3. Location was very convenient. Would've liked to give this place a better review, unfortunately it didn't earn it in my experience. 😞
    

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