The Exchange 1874

The Exchange 1874 reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Denise

   San Francisco1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for jazz night with Mike Rocha and had a terrific time! The food and drink were great. The vent on the floor in the bar makes it cold when you sit over it. Is there a way to regulate it?
   

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2. T

   Timothy

   Sacramento20 reviews

   4.0

   Dined on May 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The dinner was very good. The pork was excellent and the paella was good, but it needed a little more flavor. They need to add a lamb dish to the menu. But, I have to say the ambience was excellent. When it was the Oddfellows restaurant it was sorely lacking in the menu & ambience. It is now moving in the right direction for a restaurant in the central valley!
   

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3. C

   Corey VIP

   San Francisco30 reviews

   2.0

   Dined on May 12, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Odd experience here on Mothers Day. Showed up at 4:45pm for our 5pm dinner reservation. Hostess stated, “ your reservation is at five so we will see you at five.” Seemed really cold, but ok. The restaurant was clearly mostly empty so it was a little bit odd. About five minutes  later we were seated.  Guess we didn’t have to wait till five after all.  Anyway there was one other table, besides ours in the entire restaurant so I knew it wasn’t too busy which was concerning. Two people from our party were waiting in the bar to grab a drink before our reservation was able to be seated, but the bartender completely ignored them almost like they refused to serve them. It was very weird. They joined us finally at the table when we were seated. Our server was actually one of the better parts of the evening. He actually did an OK job - wasn’t weird or awkward or anything like the hostess and the bartender.  Additionally, I should add at the restaurant looks very nice inside and the decorations and decor overall are actually quite nice. We ordered some apps and they were ok. Drinks were good. Entrees were overpriced and underwhelming in flavor and portion size. The Chicken Parm featured a 2 ounce flattened piece of chicken on top of a heap of lumped together overcooked angel hair pasta, for example. We paid and left, and will not likely return based on the experience.
   

   The Exchange 1874Responded on May 14, 2025

   Thank you for your feedback and for joining us on Mother's Day. We're sorry to hear parts of your experience fell short. While the restaurant seemed quiet when you arrived, we were fully booked with reservations all scheduled to walk in by the same time of yours. We do our best to manage this kind of timing, but understand it can feel confusing from a guest's perspective. We’re glad to hear you enjoyed the service and ambiance, but we’re disappointed the food and bar experience didn’t meet expectations. We’re sharing your comments with our team so we can continue to improve. Thank you again for your visit, we hope you'll consider giving us another try in the future so we can provide the service all our guests expect and deserve. Best regards
   

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4. S

   Samuel

   Los Angeles2 reviews

   1.0

   Dined on May 11, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   Sadly, just really bad overalls food was mediocre, service was slow and kind of nonexistent.
   

   The Exchange 1874Responded on May 19, 2025

   Thank you for taking the time to share your feedback. I'm truly sorry to hear that your experience with us fell short of expectations. We strive to provide both great food and attentive service, and it's clear we missed the mark during your visit. Your comments have been shared with our team so we can address the issues and improve. If you're open to it, we’d really appreciate the opportunity to make things right—please feel free to reach out to us directly. Thank you again for your feedback. Best regards,
   

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5. m

   melanie

   San Joaquin2 reviews

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Good. Some of the food was great, other's not so much.
   

   The Exchange 1874Responded on May 14, 2025

   Thank you for dining with us and for the kind words about your server and the overall timing of your meal. We’re sorry to hear that one of the entrées was too spicy to enjoy and that it wasn’t handled as it should have been. If a dish doesn’t meet expectations, we always aim to make it right, whether that means replacing it or removing it from the check. We’ll be addressing this with our team to ensure guests feel heard and taken care of in the moment. We appreciate your feedback and hope you'll give us another chance to provide a better experience. Warmly,
   

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6. M

   MAGDA VIP

   Central Coast10 reviews

   5.0

   Dined on May 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We sat at the c Ghostlounge for cocktails and dinner. Great ambiance with dim light, light music, and aesthetic nice design. Our server was welcoming and the food came in a reasonable time. The food was great from the appetizers to the main entrees. I had the chicken Marsala. It was delicious! I recommend this spot for a nice dinner!
   

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7. L

   Laura

   Sacramento1 review

   5.0

   Dined on May 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good on all levels 👍 great food and quiet background. Service might have been a little quicker or checked on us more often. You're off to a great start 👋
   

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8. R

   Rick

   New Orleans / Louisiana2 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant is beautifully done. The staff were welcoming and accommodating. The meal was delicious. The live jazz filled our soul. Excellent experience!
   

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9. N

   Nicole

   San Francisco9 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service & great food! Had the Sole for dinner and it was amazing.
   

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10. S

    Sheila

    Sacramento2 reviews

    2.0

    Dined on April 20, 2025

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3

    Our waiter was friendly but we waited over an hour (from the time of ordering) for our food with minimal attention during that time. When we got our food one person still did not receive theirs for about 10 more minutes. We were given free dessert to compensate and the waiter was apologetic but it all could’ve been handled much better. This is out of the norm so I’m not sure what went wrong but hopefully it was a one off.
    

    The Exchange 1874Responded on May 14, 2025

    Thank you for your honest feedback. We’re truly sorry for the long wait and the delay in one of your entrées—it’s not the level of service we aim to provide. While we’re glad your server was friendly and offered dessert as a gesture, you’re absolutely right that the experience could have been handled more smoothly. This is not typical of our service, and we’re looking into what went wrong to ensure it doesn’t happen again. We appreciate your understanding and hope you'll give us another chance to deliver the experience we’re known for. Best regards,
    

    1 person found this helpful