The Exchange 1874

The Exchange 1874 reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Corey VIP

   San Francisco30 reviews

   2.0

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Odd experience here on Mothers Day. Showed up at 4:45pm for our 5pm dinner reservation. Hostess stated, “ your reservation is at five so we will see you at five.” Seemed really cold, but ok. The restaurant was clearly mostly empty so it was a little bit odd. About five minutes  later we were seated.  Guess we didn’t have to wait till five after all.  Anyway there was one other table, besides ours in the entire restaurant so I knew it wasn’t too busy which was concerning. Two people from our party were waiting in the bar to grab a drink before our reservation was able to be seated, but the bartender completely ignored them almost like they refused to serve them. It was very weird. They joined us finally at the table when we were seated. Our server was actually one of the better parts of the evening. He actually did an OK job - wasn’t weird or awkward or anything like the hostess and the bartender.  Additionally, I should add at the restaurant looks very nice inside and the decorations and decor overall are actually quite nice. We ordered some apps and they were ok. Drinks were good. Entrees were overpriced and underwhelming in flavor and portion size. The Chicken Parm featured a 2 ounce flattened piece of chicken on top of a heap of lumped together overcooked angel hair pasta, for example. We paid and left, and will not likely return based on the experience.
   

   Is this helpful?

2. m

   melanie

   San Joaquin2 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Good. Some of the food was great, other's not so much.
   

   Is this helpful?

3. M

   MAGDA VIP

   Central Coast8 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We sat at the c Ghostlounge for cocktails and dinner. Great ambiance with dim light, light music, and aesthetic nice design. Our server was welcoming and the food came in a reasonable time. The food was great from the appetizers to the main entrees. I had the chicken Marsala. It was delicious! I recommend this spot for a nice dinner!
   

   Is this helpful?

4. L

   Laura

   Sacramento1 review

   5.0

   Dined on May 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good on all levels 👍 great food and quiet background. Service might have been a little quicker or checked on us more often. You're off to a great start 👋
   

   Is this helpful?

5. R

   Rick

   New Orleans2 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant is beautifully done. The staff were welcoming and accommodating. The meal was delicious. The live jazz filled our soul. Excellent experience!
   

   Is this helpful?

6. N

   Nicole

   San Francisco9 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service & great food! Had the Sole for dinner and it was amazing.
   

   Is this helpful?

7. S

   Sheila

   Sacramento2 reviews

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Our waiter was friendly but we waited over an hour (from the time of ordering) for our food with minimal attention during that time. When we got our food one person still did not receive theirs for about 10 more minutes. We were given free dessert to compensate and the waiter was apologetic but it all could’ve been handled much better. This is out of the norm so I’m not sure what went wrong but hopefully it was a one off.
   

   1 person found this helpful

8. J

   Jill

   Sacramento1 review

   3.0

   Dined on April 20, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   We sat outside on the patio which was pretty nice. Our server was attentive for the most part and very friendly. They were out of a couple of the brunch items. When we ordered our food, we were told they were out of breakfast potatoes so we had to choose fries, salad, or fresh fruit. It took one hour from the time we placed our order until we got our food which was much too long. By the time we got our food we were very hungry and tired of sitting. We ate fairly quickly and left. I understand it was Easter Sunday so they were busier than usual. However, it’s just poor planning when you run out of breakfast potatoes at Easter brunch. If you know it’s going to be busy you should bring on more staff so there’s not an hour wait for food. It was disappointing.
   

   The Exchange 1874Responded on May 3, 2025

   Good evening, thank you for taking the time to share your experience. We’re glad you enjoyed the patio seating and appreciated the friendliness of your server. That said, we sincerely apologize for the long wait and limited menu options during your visit. You’re absolutely right, on a busy holiday like Easter, better planning should have been in place to ensure we were fully stocked and staffed. Your feedback is incredibly valuable, and we’re already discussing improvements to prevent this from happening again. We hope you’ll consider giving us another chance to provide the smooth and enjoyable experience you deserve.
   

   Is this helpful?

9. C

   Cheyne

   San Francisco1 review

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   My wife and I dined on a Saturday evening. The staff was friendly and seated us before our appointment. There were not many customers. Our waitress mistakenly gave my wife the wrong cocktail. Our waitress also didn't inform us of the specials. The were no long wait times for food or drinks. The food tastes pretty baisc, nothing to wow you, but not bad. According to their wine list, you can only buy wine by the bottle from Peltier winery. Almost all of the wine by the glass was cheap Lodi wine. Their website showed many more options outside of Lodi, but this was clearly not the case. I think when you sell a bone in fillet for $90, I expect to see some nicer wines. They have many cocktail options and they taste good.
   

   1 person found this helpful

10. G

    Gordon

    San Francisco19 reviews

    4.0

    Dined on April 19, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Creative brunch and can't wait to try dinner. Nice vibe.
    

    Is this helpful?