The Federal Grill - Downtown

Review summary

1. C

   Christine

   San Diego

   15 reviews

   4.0

   15 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was outstanding. Service was acceptable. Not bad but not great. Never came by to ask if we needed anything. I would go back because of the food.
   

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2. G

   Glenda

   Orange County

   30 reviews

   vip
   2.0

   30 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Based on other reviews, my husband got the meatloaf and I got the truffled chicken. The meatloaf was possibly the worst I’ve ever eaten. My husband said that it wasn’t like his mother’s. (Haha) Whoever made it overworked the meat and caused the texture to be mushy. Really bad! My chicken had plenty of good truffle flavor, but it was overcooked and dry. Overall, I wouldn’t hurry to go back.
   

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3. S

   Steven

   Houston

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding service, delectable food and great date night experience.
   

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4. A

   Amy

   Houston

   18 reviews

   4.0

   18 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The restaurant was very busy and they did not have our reserved table ready when we arrived. They got to us rather quickly though. There were many large noisy groups near us and we found it difficult to carry a conversation. Multiple wait staff took care of our table which would seem helpful however at times they did not communicate amongst themselves as to our needs or requests. The waiter asked if we wanted dessert and we had not been served our main dish yet. We ordered coffee with dessert and they forgot it until we were completely finished. It was a bit chaotic. There seemed to be some disconnect between the waiters and the kitchen. Our main dish came out after quite a wait and it was not hot. The staff is very friendly and the food is of high quality but the hectic nature left us feeling a little disappointed. This is a pricey dining experience and we would expect the service to reflect that. We have had many nice meals at a different location so will go back to that one in the future. Not giving up on Federal Grill in general.
   

   The Federal Grill - DowntownResponded 7 days ago

   Thank you for your honest feedback, Amy. We’re truly sorry to hear that your experience didn’t meet the high standards we aim for, especially with the service and timing issues. We appreciate you pointing out the areas where we can improve, and we’ll be sure to address the communication and coordination among our staff. We’re glad to hear you enjoyed the food and the friendliness of the team, and we hope you’ll give us another chance in the future. Your feedback is invaluable, please let us know the best way to contact you directly — and we will have a GM reach out to make it up to you.
   

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5. C

   Cory

   Houston

   1 review

   4.0

   1 review

   Dined on December 4, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Service was outstanding. Food was very good. Sticky ribs were amazing but pork belly was not good at all. Diver scallops were great.
   

   The Federal Grill - DowntownResponded on December 4, 2024

   Thank you for your feedback, Cory! We're thrilled you enjoyed the service and some of the dishes, especially the sticky ribs and diver scallops. We’re sorry to hear the pork belly didn’t meet your expectations – we’ll definitely take that into consideration. We hope to see you again soon for more great meals!
   

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6. P

   Patti Sue

   Houston

   5 reviews

   5.0

   5 reviews

   Dined on December 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server JT was great and the food was amazing and fresh as always!
   

   The Federal Grill - DowntownResponded on December 4, 2024

   Thank you for the wonderful review, Patti Sue! We're so happy to hear you had a great experience, and we'll be sure to pass along your compliments to JT. We look forward to welcoming you back soon for more delicious meals!
   

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7. J

   John

   Orlando

   33 reviews

   vip
   5.0

   33 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food and cocktails. Lots of TV’s to catch the games. Large selection of bourbons.
   

   The Federal Grill - DowntownResponded on December 3, 2024

   Thank you for the great review, John! We're glad you enjoyed the food, cocktails, and bourbon selection. It’s awesome to hear you had a chance to catch the games while enjoying the ambiance. We hope to see you again soon!
   

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8. N

   Nicholas

   Houston

   11 reviews

   vip
   5.0

   11 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect experience and very attentive staff and management.
   

   The Federal Grill - DowntownResponded on December 3, 2024

   Thank you for the perfect review, Nicholas! We're so glad to hear you had a fantastic experience and appreciated the attentive service. We look forward to welcoming you back soon!
   

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9. D

   Debbie

   Austin

   26 reviews

   4.0

   26 reviews

   Dined on November 28, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   We went on Thanksgiving Day for the $69 pp feast. It was a lot of food but we didn’t enjoy the turkey. It had an odd flavor, perhaps too much sage? 2 drinks each and after they added 20% gratuity, $350 bill. A bit much. The location is great and it was a lovely restaurant and the staff were all very enthusiastic. Sergio was our waiter and he was excellent.
   

   The Federal Grill - DowntownResponded on November 29, 2024

   Hi Debbie, thank you for your feedback! We're glad to hear you enjoyed the atmosphere, the location, and Sergio's excellent service. We're sorry to hear the turkey didn’t meet your expectations and that the flavor wasn’t to your liking. We appreciate you pointing that out, and we’ll review the recipe to see if adjustments are needed. We also understand your concerns about the overall cost, and we’ll take that into consideration for future events. We truly appreciate you dining with us, and we hope to have the chance to provide a better experience next time!
   

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10. D

    Diana

    Houston

    2 reviews

    5.0

    2 reviews

    Dined on November 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fabulous Thanksgiving meal with my family. Sarita took exceptional care of us. Outstanding service from her and the rest of the staff. I absolutely loved our seating arrangements. I’ve been several times to other locations. First time at the Downtown location. I will definitely be back!
    

    The Federal Grill - DowntownResponded on November 29, 2024

    Hi Diana, thank you for the wonderful review! We’re so happy to hear you had a memorable Thanksgiving with your family at our Downtown location. Sarita and the entire team will be thrilled to hear your compliments. It’s great to know the seating and service made your experience special. We can’t wait to welcome you back next time! Thanks again for choosing us to celebrate!
    

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