The Ffolkes

Review summary

1. M

   Mark

   London

   11 reviews

   5.0

   11 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another great brunch at The Ffolkes, well worth a visit, food is excellent.
   

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2. J

   John

   London

   12 reviews

   4.0

   12 reviews

   Dined today

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Nice visit as always and staff attentive as usual. We did observe that the offerings for intolerances and vegans could be better.
   

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3. C

   C

   Norfolk/Suffolk

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   13.1.25 - Staff serving were polite, professional and friendly. Food was hot and very good. Just personal preference; would have loved pork sausage roll on the pastry section, not black pudding and pork. All round good value for money. Would definitely visit again for breakfast.
   

   The FfolkesResponded 1 day ago

   Hi, Thank you for taking the time leave a review and for your comments. We hope to see you again soon. Feedback Team - RP
   

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4. C

   Chloe

   Norfolk/Suffolk

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Went here recommended by my sister who had a wonderful experience the week before, ours was a bit different. It was still a nice meal out but having booked for 16.15 and getting sat at around 16.20 but only being told we could go up to get our dinner at 16.55 when we had a newborn and 2 year old with us wasn't ideal. My sister had only waited 5 minutes the week before which is what we had expected so it was a bit stressful with 2 very young children waiting that long. Food was delicious though!
   

   The FfolkesResponded 1 day ago

   Hi Chloe, Thank you for taking the time to leave feedback though we are sorry for the wait you had to endure between your order being taken and going to choose your food; our wait times are not normally this long and this will be looked into for future service times. Hopefully see you again soon. Feedback Team - RP
   

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5. S

   Sophie

   Norfolk/Suffolk

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   Food was great, but didn’t get ‘ordered’ until 30 mins after we arrived and then we had to wait another 20 mins before we could get up to the buffet. Had a golden ticket but there seemed some confusion between staff about when to use this. We were told to do it at the end and then we could redeem it there and then if applicable. We tried this and it was for a free drink, but were then told we would have to come back again to use it and couldn’t take it off our bill.
   

   The FfolkesResponded 1 day ago

   Hi Sophie, Thank you for taking the time to leave a review since your recent visit though I am sorry for the wait times and confusion in regards to the use of the Golden Ticket/s, we will get this looked into. In the meantime we do hope to see you again. Feedback Team - RP
   

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6. L

   Louise

   Norfolk/Suffolk

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had my first visit here yesterday with some friends and I was that impressed, I came back with my partner today. Kind and friendly staff. The food and drinks on offer were excellent. A good variety of both and good quality produce, too. The crispy hash browns and freshly cooked eggs were to die for! We didn't have the cooked to order omelettes, scrambled or poached eggs, but we will be back to try them! The cooked to order pancakes are a nice touch. We tried the chocolate chip and the blueberry ones, which were delicious but maybe a little more flavour/sweetness in the blueberry ones would be nice. The fruit and the yoghurt pot selections were very tasty, too. We'd heard many good things previously about the brunch here but had never had the chance to see it for ourselves until now and we're kicking ourselves for not coming over sooner. We shall be back and are already looking forward to coming back. (Hopefully minus the fire alarm giving us all several frights! Haha! But very well handled this morning. Well done) Thank you!
   

   The FfolkesResponded 5 days ago

   Hi Louise, Thank you for the very informative and lovely review - we are so pleased you enjoyed your time with us and can't wait to welcome you back again. With best wishes, Feedback Team - RP
   

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7. S

   Samantha

   Norfolk/Suffolk

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Overall enjoyed our meal tonight. Potato, pie and cauliflower really hot. Root vegetables and mushrooms could’ve been hotter. Had sharing butterscotch dessert. Sauce very runny and didn’t really stick to things you dipped in! Having said these little things, we will return next time we’re that way.
   

   The FfolkesResponded 5 days ago

   Hi Samantha, Thank you for taking the time to leave a review since your most recent though I am sorry there were a few little niggles; we read all feedback and take comments on board, where possible, therefore I will report your comments back to the kitchen team. In the meantime we do hope to see you again soon. With best wishes, Feedback Team - RP
   

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8. K

   Keely

   Norfolk/Suffolk

   1 review

   5.0

   1 review

   Dined on January 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic as always! Delicious food, staff all lovely and wonderful as always. We’ve been many times and can’t fault it at all :) My autistic daughter chose to come here for her birthday because she said it always feels calm even when it’s busy, which I fully agree with!
   

   The FfolkesResponded on January 7, 2025

   Hi Keely, Thank you for your lovely review. We are so pleased that both you and your daughter enjoy spending your time at Ffolkes and we can't wait to see you both again. Feedback Team RP
   

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9. C

   Cheryl

   Bedfordshire

   3 reviews

   5.0

   3 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Really warm welcome , was lovely and lots of choice. My only criticism was that we were the only people in there which seemed a bit odd as we booked the last table available. Other than that it was a great visit and we will be back 😊
   

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10. D

    David

    Norfolk/Suffolk

    1 review

    5.0

    1 review

    Dined on December 31, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Great New Year’s Eve party/celebration. We had standing tickets but some friends left so we was able to have their table. Table service was an additional cost but a nice luxury for the evening. Plenty of staff working which meant everything ran smoothly. Extra ‘shout out’ to the magician- he was brilliant. The combination of live band and DJ was also a great touch. Well done Ffolkes team, it was a great night. Thank you
    

    The FfolkesResponded on January 7, 2025

    Hi David. Thanks for your review from New Years Eve - we are so pleased you enjoyed the evening with us and we hope to see you again soon! Feedback Team RP
    

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