The Garden Court - Luxury Collection

Review summary

1. S

   Scott

   San Francisco25 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   food very average and what is expected from a buffet. Ambience and environment five star, …service couldn’t be any better… 
   

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2. S

   Susan VIP

   Greater Boston57 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The garden court setting is elegant and just stunning. The continental breakfast is fantastic with a generous array of choices.
   

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3. A

   Adrienne

   San Francisco1 review

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   The Garden Court is very very beautiful. The Palace Hotel was gorgeous. The tea was okay delicious, but the food was just okay. The sandwiches tasted a little stale like they were made the day prior. However, the desserts were elegant and fresh.
   

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4. JE

   JamieE

   Brighton2 reviews

   2.0

   Dined on March 2, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   The setting was beautiful but the food offering (buffet only) was a little disappointing. No eggs Benedict or any other a la carte options. Also we had to ask 3 times for a Bellini. If felt a little soulless
   

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5. P

   Patricia

   San Francisco12 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely brunch at the Palace Hotel at its gorgeous Garden Court! Every staff member was attentive and friendly. Our table was clean and comfortable. The decor was lovely too! The buffet meals were ample and tasty. Enjoyed the scrambled eggs and salmon selections! The coffee was very good too and especially the fresh squeezed orange juice was superb! Loved that there were gluten-free pastries available! As I have celiac disease having some sweets was a real treat! :) If I were to add any suggestions, would be nice to leave a pot of coffee at each table and so one can freely pour to one's cup! I noticed there was French toast offered, and it would be great to have pancakes too :) Thanks so much for all the staff for their wonderful service and chefs for preparing delicious brunch menu! Cheers!
   

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6. S

   Susan VIP

   Greater Boston57 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friendly attentive service in a beautiful setting. Fresh delicious broad selections in the the continental breakfast.
   

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7. D

   David VIP

   Orange County4 reviews

   1.0

   Dined on March 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 4

   Afternoon tea at the garden court, what a let down. We came to celebrate my girlfriend’s birthday and were incredibly disappointed. All of the sandwiches little flavor, but lots of mayonnaise. Not a single sweet was memorable. My girlfriend left hungry. I left with an upset stomach from the copious amounts of mayo. Probably my fault for eating the food. The meal came out to $320 for two after tax and tip. I feel beyond disappointed with the experience. I had thought the experience included a glass of bubbles, not sure why I thought that. But it did not. The space is beautiful but I’d never recommend going to anyone. I feel ripped off. One of the very very few times I’ve had massive buyers remorse on a meal.
   

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8. M

   Marlo

   San Francisco1 review

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Min was our server and he was excellent, his service matched the location and elegance as well as bringing a comfort and hospitality level that gave us a welcoming feeling. He was very humble yet also well mannered and just an excellent server. We celebrated my partner’s birthday and I did not expect a gift at the end it was just wonderful.
   

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9. H

   Hua

   San Francisco1 review

   5.0

   Dined on February 17, 2025

   1. Overall 5
   2. Food 3
   3. Service 3
   4. Ambience 5

   Food were nothing special. Very comfortable seating. Service was ok.
   

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10. R

    Ryan

    San Francisco1 review

    2.0

    Dined on February 15, 2025

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 1

    The Valentines afternoon tea experience was regretful. Sweets were too sweet & bread on the tea sandwiches were dry. Ambiance was lackluster. You’re essentially sitting in the lobby/bar area and the music selection made it feel like we were in a shopping mall. Hard to flag down a server despite it being half empty.
    

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