The Grange Restaurant at Hearing Dogs for Deaf People

Review summary

1. M

   Mary

   Buckinghamshire3 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   We booked a table for two and requested a corner table as we were bringing our two rescue dogs, the staff had a table set aside for us which was perfect. We wanted coffee and cake as it was a birthday celebration, I ordered the carrot cake which was ok but not as enjoyable as carrot cake which I have had there previously. My husband had a flapjack which he found too sweet for his taste, the coffee was delicious although the cups were small. The waitress who took the order was very helpful but the whole experience was just a little disappointing and felt expensive at over £17:00 for two coffees, a small slice of cake and a traybake. It is great to be able to take dogs into the cafe and the paddock which the dogs can walk in is lovely but I think if we go back it would only be for a coffee and no cakes.
   

   The Grange Restaurant at Hearing Dogs for Deaf PeopleResponded today

   Hi Mary, thank you taking the time to share your feedback. I’ll pass your comments about the carrot cake and flapjack on to the team, as well as your thoughts of the overall pricing. We do pride ourselves on being as dog-friendly as possible, so it’s great that you were all able to enjoy the space we have on-site. With warm wishes Matt, on behalf of the team at The Grange Restaurant
   

   Is this helpful?

2. G

   Geoffrey

   Oxford1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A delight - no wonder it's busy! A lovely environment - very modern and clean, light and inviting. Very friendly and efficient staff, very good burgers and cake, excellent value and so so dog friendly with water, treats and even a dog walk on site. Plenty of parking - we will be back. Shame it's not closer otherwise I could go every week.
   

   The Grange Restaurant at Hearing Dogs for Deaf PeopleResponded 1 day ago

   Hi Geoffrey, thank you so much for taking the time to leave such a lovely review. We’re so pleased you enjoyed our burgers and cakes – and of course, all dogs rightly get the VIP treatment! We hope to see you again soon. With warm wishes Matt, on behalf of the team at The Grange Restaurant
   

   Is this helpful?

3. P

   Paula

   Buckinghamshire3 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Just not next to a window with no blinds as the sun glaring in
   

   The Grange Restaurant at Hearing Dogs for Deaf PeopleResponded 3 days ago

   Hi Paula, thank you so much for taking the time to leave such a positive review. I can certainly feed back to the team about the windows, with hopefully the sunny weather continuing over the next few months. With warm wishes Matt, on behalf of the team at The Grange Restaurant
   

   Is this helpful?

4. S

   Sue

   Buckinghamshire4 reviews

   5.0

   Dined on March 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a lovely experience when we meet there. The atmosphere is very nice and you feel as if you’re contributing to a very good cause while enjoying some delicious food. If you like mackerel pate it’s being added to the new summer menu. I tried it today and it was absolutely delicious, the best I’ve ever had!
   

   The Grange Restaurant at Hearing Dogs for Deaf PeopleResponded 7 days ago

   Dear Sue Thank you so much for your 5-star review. I'm delighted to hear that you enjoyed your visit to our restaurant this week and got a sneak preview of our new menu, which has actually been launched today. We look forward to welcoming you back to The Grange Restaurant at Hearing Dogs for Deaf People again soon. With warm wishes Angela, on behalf of the team at The Grange Restaurant
   

   Is this helpful?

5. R

   Rhonda

   Buckinghamshire2 reviews

   4.0

   Dined on March 4, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Lovely place to meet up with friends. Especially if you have a dog, as there is a secure field for exercise before or after enjoying good food.
   

   The Grange Restaurant at Hearing Dogs for Deaf PeopleResponded 7 days ago

   Dear Rhonda Thank you so much for your lovely review and I'm delighted to hear that you and your dog enjoyed your visit to our restaurant this week. We look forward to welcoming you back to The Grange Restaurant at Hearing Dogs for Deaf People again soon. With warm wishes Angela, on behalf of the team at The Grange Restaurant
   

   Is this helpful?

6. C

   Chris

   Buckinghamshire30 reviews

   5.0

   Dined on March 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As usual the service was excellent and the food was very good. I would certainly recommend The Grange
   

   The Grange Restaurant at Hearing Dogs for Deaf PeopleResponded on March 4, 2025

   Dear Chris Thank you so much for your 5-star review and I'm delighted to hear that you enjoyed your visit to our restaurant again this week. We look forward to welcoming you back to The Grange Restaurant at Hearing Dogs for Deaf People again soon. With warm wishes Angela, on behalf of the team at The Grange Restaurant
   

   Is this helpful?

7. L

   Lynda

   London6 reviews

   4.0

   Dined on February 27, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Very friendly and clean. We only had tea and cake, but was delicious and fresh.
   

   The Grange Restaurant at Hearing Dogs for Deaf PeopleResponded on March 3, 2025

   Dear Lynda Thank you so much for your lovely feedback and I'm delighted to hear that you enjoyed your tea and cake at our restaurant last week. We look forward to welcoming you back to The Grange Restaurant at Hearing Dogs for Deaf People again soon. With warm wishes Angela, on behalf of the team at The Grange Restaurant
   

   Is this helpful?

8. G

   Garth

   Buckinghamshire3 reviews

   5.0

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Modern, clean cafeteria/restaurant in lovely country setting and good service. Always a dog or two to say hello to and it is nice to see the disability helpers policy is operative.
   

   The Grange Restaurant at Hearing Dogs for Deaf PeopleResponded on February 26, 2025

   Dear Garth Thank you so much for your lovely feedback and I'm delighted to hear that you enjoyed your visit to our restaurant this week. We look forward to welcoming you back to The Grange Restaurant at Hearing Dogs for Deaf People again soon. With warm wishes Angela, on behalf of the team at The Grange Restaurant
   

   Is this helpful?

9. C

   Carrie

   Buckinghamshire2 reviews

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely afternoon tea with the in-laws and my children. Great presentation, home baked and fresh. Second time of visiting and will definitely be back. Staff friendly and helpful. Only point for improvement is that younger staff would benefit from a bit of training as afternoon teas just got dumped in front of us so had to move the table around.
   

   The Grange Restaurant at Hearing Dogs for Deaf PeopleResponded on February 24, 2025

   Dear Carrie Thanks so much for taking the time to share your lovely 5-star feedback. I'm so pleased to hear you enjoyed your Afternoon Teas all round and our service was friendly and helpful. Apologies that your felt our younger staff need more training - the young servers are volunteering with us for a short time as part of their Duke of Edinburgh Award but we will certainly take this into account for future training for the next intake. We look forward to welcoming you back to The Grange Restaurant at Hearing Dogs for Deaf People soon. With warm wishes Angela, on behalf of the team at The Grange Restaurant
   

   Is this helpful?

10. J

    Jan

    Buckinghamshire1 review

    4.0

    Dined on February 21, 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Lunch with friends I hadn’t seen for months. Jess was very attentive as was the other Staff
    

    The Grange Restaurant at Hearing Dogs for Deaf PeopleResponded on February 24, 2025

    Dear Jan Many thanks for taking the time to share your feedback; I'm delighted you found our staff attentive and I will pass your lovely comment on to Jess. I look forward to welcoming you back to The Grange Restaurant at Hearing Dogs for Deaf People again soon. With warm wishes Angela, on behalf of the team at The Grange Restaurant
    

    Is this helpful?