The Grill - The Ritz-Carlton, Naples

The Grill - The Ritz-Carlton, Naples reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jennifer VIP

   New York City10 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Piano player was good and ambiance was nice. I ordered a ribeye and did not know it was bone in. Menu does not reflect such. Perhaps I should have guessed given ounces but other steaks indicated “bone in”. And since this one did not, I expected no bone. For $90 I did not get what I thought I ordered. It was not very tender or juicy - what I love about ribeye. Mentioned it to waitress and how menu does not indicate such and she just smiled. No effort to do anything about it. It was fine. Everything was fine. I just want more than “fine” for those prices.
   

   Is this helpful?

2. P

   Pam VIP

   Philadelphia16 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Employees are warm and welcoming, servers and additional staff are well trained! Leon was yet another great server! Helped with wine selections and food selections. Food (Dover Sole for me, Sea Bass, my husband) was terrific! Thank you!!!
   

   Is this helpful?

3. S

   Steve

   Greater Boston3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Matthew is the best server we have experienced in a very long time. He attended to everything we needed and didn’t know we needed. The food and overall experience exceeded our expectations. Thank you
   

   Is this helpful?

4. P

   Pam VIP

   Naples63 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fine dining is rare to find in current times. The Grill is exceptional from staff to food, our server Scott , it was all top notch. Great night
   

   Is this helpful?

5. K

   Kristin VIP

   New York City6 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was fantastic. Food was fantastic. Best short rib and grand marnier soufflé I’ve ever had. Also best French martini I’ve ever had. The two bartenders are have been bites some of the best around. Attention to detail was everywhere. A great date night.
   

   Is this helpful?

6. o

   olga VIP

   Philadelphia9 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience! Our meals were delicious and the service was exceptional!
   

   Is this helpful?

7. J

   Janet VIP

   Naples12 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was our first time eating at the Grill. It was for a special occasion. We had a wonderful experience. We will definitely return but only for special occasions as it is very expensive. Food (steaks) and wine were excellent.
   

   Is this helpful?

8. C

   Cheryl VIP

   Naples32 reviews

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely, elegant experience. Food and service was exceptional.
   

   Is this helpful?

9. B

   Barbara VIP

   Denver197 reviews

   3.0

   Dined on March 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Our 5th or 6th time dining here, but this was our worst experience. The food was very mediocre and breathtakingly expensive.the short ribs were dry and flavorless, my husbands Dover sole was good. Our sides of creamed spinach and broccolini were under seasoned and underwhelming. The soufflé was tooo sweet. The whole meal with tip was over 400$, really not worth the price. Our server and the ambiance were wonderful, but the food didn’t match the efforts they exhibited. Also, we didn’t order wine, we each had 2 cocktails.
   

   Is this helpful?

10. E

    Erica

    Toronto4 reviews

    5.0

    Dined on March 9, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A memorable night at the ritz. Absolute favourite dessert was the soufflé!!
    

    Is this helpful?